Maya R.
Yelp
The burgers are 5 stars. I'm a sucker for a good classic burger, and I really enjoyed their burgers. However, unfortunately, I give the service 2 stars. At first, everything was fine. We ordered our burgers, and the girl behind the counter was very nice. They asked for a name for the order, and we gave them one. It was a bit crowded in that area, so we walked away for a few minutes and came back to check if the order was ready. Right as we walked up to the front, the girl handed us a bag, saying that this was our order. It didn't have a name, but we didn't think much of it. We went outside to eat, and as we took all the food out, we realized that they had given us the wrong order. We didn't wanna make a big deal, and considering that they will toss the food, if we take it back, we just ate it. About 20 minutes later, as we were leaving, one of the girls came up to my husband apologizing saying that they got our order wrong and handed us a bag saying that this is our order and walked away. At that point, we thought that it was funny. The bag again didn't have a name, but it had restrictions of no tomato and onion, which we didn't ask for, so that means that this wasn't our order either. So, at that point, they had messed up at least 3 people's orders, and it would've all been prevented if they paid attention and added the name that they asked for to the order.