Radisson Blu Hotel, Madrid Prado

I had a very pleasant stay at the Radisson Blu Madrid Prado. The hotel’s location is excellent, just steps away from Madrid’s main museums, restaurants, and attractions ,perfect for exploring the city on foot. I’d like to highlight Wendy, the cuban lady at the reception, who was exceptionally kind, friendly, and helpful throughout my stay. Her warm attitude and professionalism made me feel truly welcome. Another detail I really appreciated was the water refill stations available on the guest floors , such a thoughtful and eco-friendly idea that every hotel should adopt. Overall, the combination of a prime location and attentive staff made my experience very enjoyable. I would definitely return and recommend this hotel to others visiting Madrid.

Fantastic experience and lovely team! I had such a great time at the Radisson Blu Madrid Prado. The location couldn’t be better, right in the heart of the city, close to everything. But what really made the difference was the staff. Wendy at reception was incredibly nice and Pablo, the manager, made sure guests felt well looked after. I happened to be celebrating my birthday, and they surprised me with a sweet note and a dessert in my room , such a thoughtful gesture that really made me smile. It’s those little details that make a stay memorable. I’d definitely stay here again!

As a frequent traveler who often stays in upscale hotels, I can confidently say that the service provided by Wendy at the reception of the Radisson Blu Madrid Prado was truly outstanding. From the moment I arrived, her professionalism, warmth, and attention to detail were remarkable. Wendy offered a seamless check-in experience and went above and beyond to ensure my stay was comfortable. Her thoughtful recommendations and genuine willingness to assist reflected not only excellent training but also a sincere dedication to guest satisfaction. She is, without doubt, an invaluable asset to the hotel and a reason I would gladly return to the Radisson Blu Madrid Prado.

There was one problem at the outset. When we arrived there was no hot water but they immediately tried to fix the issue. It was fine the next morning and they offered us a free breakfast to compensate. Unfortunately I have to take a point off because the windows look out on an airshaft. That didn’t bother us so much since we’ve seen so many great views in Spain and we’re not in the room much. The bed is quite comfortable and the shower turned out to be as well. The service makes up for any problem.

Stayed here with my wife and 18 month old. The hotel location is fantastic for sightseeing. We stayed in the junior suite which had lots of room for our family. The room was great. Very modern and had everything we could ask for. The staff couldn’t have been more attentive and helpful with us and our toddler. Would easily recommend to anyone coming to Madrid.

My second stay at this lovely boutique hotel in Prado, Madrid. Great location, great front desk, very good breakfast and good size rooms. I got a nice upgrade on my second stay which was greatly appreciated. This would be my first choice for stopovers in Madrid.

The hotel is good and very well located. And they call themselves a luxury hotel.Cleanliness was fine and the service was good. Unfortunately, we were given a room with no natural light, as its only window faced a tiny internal courtyard. They don’t mention this anywhere, so be careful when making your booking

The hotel offers a peaceful escape from the city's hustle and bustle overlooking a tranquil park.||||My room is immaculately clean and conducive to relaxation.||The hotel welcoming staff and management exhibited exceptional friendliness and professionalism. The customer service at bar and restaurant was also noteworthy, contributing to the overall memorability of my brief stay.

We just spent six nights in a Jr Suite. We had a thoroughly enjoyable stay. The location is great, easy walk to the Prado, Botanical Garden, Reina Sofia Museum and Thyssen Museum. Reasonable walk through a charming historic neighborhood to Plaza Mayor etc. Cafe across from the hotel was great for outdoor nightcap. Our room was very good. Bedroom was better than many standard hotel rooms. The bed was large (queen plus?) with plenty of space around it to move, decent size closet and separate built in drawers. Living room was comfortable for six people to socialize. Juliet balcony (large enough to stand on) looked down on small plaza and looking sideways down to the boulevard bordering the Prado and Botanical Garden. Another reviewer wrote about a poor experience at breakfast, however our experience was the opposite. Buffet offerings included a variety of fresh fruit (kiwi, orange slices, pineapple, melons, etc.); bread (croissants, pain au chocolate, etc.); sliced meats (Iberian ham, other hams, smoked salmon etc.); various hot and cold cereals; pastries (apple tart etc.) as well as made to order eggs, including omelets, bacon, sausage. The staff for the breakfasts was outstanding. Very friendly, helpful and very efficient. We found the breakfasts to be exceptional. Similarly, the front desk staff were very friendly, and knowledgeable. They recommended "Salmon Guru," a fantastic bar an easy walk from the hotel. The only thing we found to be less than amazing was that the lobby was quite small. Big enough to wait to meet someone, but it did not invite lingering. I cannot comment on price/value as this was part of a larger package booked through a Spanish travel agent. En suite bathroom and half bath off the living room were clean, modern, spacious with excellent water pressure and temperature.

lovely European hotel with a cute plaza and cafes just outside. close to shopping etc. Pool is a bit small but nice to have one. Don't bother with the over priced breakfast.

Deceptive. My husband just checked in to a queen room today. Here is what Radisson insists is a queen bed. Apparently they photoshop their online photos! There is no recourse. The king rooms are all booked and all that are left are "queen" bed rooms like this one. Please beware. I can't imagine what we'd do if we had to share this bed on our vacation. It's small enough that NOT spread out much, he can lie in the center and both feet touch a corner. Not a queen. Not in Spain and not in the US.

NEVER AGIAN!! BAD IMPRESSION from the first 5 mins We visited Spain for more than week, we planned to stay at NH hotel and Radisson Blu hotel 4 nights each. I was on corporate booking which said 1 standard room with 1 person but my wife came with me on the very last minute so thing have changed. NH hotel was very kind and understanding, I would willing to pay for the extra but the staff insisted that I pay for the extra breakfast is fine. But unlike wise for Radisson Blu hotel.. I would pay for the extra person for my wife .. but the impression that I got is you must pay extra for this you must pay extra for that.. which got us to the point that we didn't want to stay here anymore So I told the reception that I want to cancel this booking now!! I rather find some places but not here.. he said the cancellation must informed a day in advance so what I did was I cancelled 4 nights there and stayed there for a night ( no choice) Congratulations you just lose me Radisson Blu Well done !!!

Location, location, location - that's what this place has and if you add that to decent sized rooms, tolerable service standards, and a cool spa with a hammam this is a solid 4 star (not 3 as ratings show on average). Yes, some elements aren't up to best maintenance quality and so if you can get by that flaw you will see Neptune in a fountain with his sea horses daily, one of the greatest museums in the world right out your front steps (Prado), and you'll walk the botanical gardens within minutes. In conclusion, this is s great spot and deserves a tad more positive accolades.

Great location in Madrid. Several nice cafes and restaurants nearby and shopping at Sol and Callaou is just a short walk away. The rooms are great. Nice and clean, and the art covering the wall behind the bed is gorgeous. View from the room is great and it's nice having a window you can lean out of and see the city life below. Bathroom and shower is perfect. Love the rainfall shower head and it's very pristine. We had dinner and drinks at the restaurant and it was very tasty. Quick and friendly service -- same goes for their room service. Wish we could have spent more time, but hopefully will be back some day soon.

Great stop. Staff friendly and helpful, hotel stylish, beds comfortable, location terrific for the Prado and delightful surrounding parks. Also only a short walk from the Atocha train station. Pablo at evening check in took good care of us. Solid value for such a prime location. Highly recommend the Jamon museum (cafe) halfway to the train station or Cardamomo Flamenco in the evening.