Raffles Makati

This hotel never fails to impress us. My favorite hotel in thr metro. The reason why? Because you can feel the exclusivity of this place. Expensive but it’s worth the price. Staffs make sure you are comfortable and have everything that you need. We feel like we are the only guest there so we always feel like home for the 2nd time around. I love the lobby lounge and their Singapore Sling is m favorite and highly recommended. Everything is luxurious and you feel like you are a VIP. Will always look forward to go back here again and again.

An unforgettable experience at Raffles Makati! From the moment we arrived, the service was exceptional — warm, attentive, and thoughtful. Every member of the team, from the welcome staff to the butlers, went above and beyond to make our stay truly memorable. We were celebrating my 40th birthday and our one-year anniversary, and the team at Raffles made both feel incredibly special. Every detail was perfectly handled, and the atmosphere of the hotel added a real sense of luxury and calm to the whole experience. We can’t thank the staff enough and will absolutely be returning. Raffles will definitely be our go-to hotel whenever we’re in Manila! Highly recommended.

Spectacular stay at Raffles||The level of service and attention to detail exceeded our expectations in every way.|The butler service was a standout and was consistently excellent. The staff was always attentive, responsive, and eager to ensure that all of our needs were met with care and efficiency. |The room was spacious, immaculately clean, and felt brand new. It offered a perfect balance of comfort and elegance. We also appreciated the thoughtful extras included in the reservation, such as afternoon tea and happy hour, both of which were delightful and added a luxurious touch to the experience.|The breakfast buffet was extensive, high-quality, and well-curated, with something to please every palate.|Overall, Raffles Makati delivered an exceptional experience, and we wouldn’t hesitate to stay here again. Highly recommended!

We stayed at Raffles Makati to celebrate my son’s birthday, just a simple family stay, but it turned out to be extra special. From the surprise cake to the dinner and breakfast buffet (both super satisfying!), everything felt thoughtfully done. Special shoutout to the concierge team for making us feel like VIPs the whole time. And the art tour? Loved it! Gave us a new appreciation for the beautiful pieces around the hotel. As a travel advisor, I always take note of experiences worth recommending, and this one’s definitely going to be shared with my clients. Thank you, Raffles Makati, for making our celebration memorable 💜

We would like to express our heartfelt gratitude to the staff of Raffles Makati for making our 15th Wedding anniversary memorable, luxurious, and extremely pleasant. Special thanks goes out to Dianne at the front desk who checked us in and navigated the complexities of processing our booking. We were so delighted at the upgrade to the Legacy Suite - it felt like moving into our dream apartment! We were impressed with the butlers. They were eager to help and super responsive to our requests. Special thanks to Sebastian, John, and especially Marcel who assisted us in preparing our bubble bath and providing all the elements of the Sleep Ritual for us to enjoy. We felt they all gave the right blend of hospitality and professionalism. While our room had subtle (almost negligible) signs of wear and tear, it was obviously well-maintained and spotless. It was a wonderful fusion of the classic Raffles vibe with modern amenities. High Tea and evening cocktails at the Writer's Bar was so nice. The combination of having tea and drinks while listening to live music resulted in a casual and contemplative mood. The selection of treats catered to a wide variety of tastes. We absolutely loved the Honey Matcha Macarons and Supreme Chocolate Almond tarts. The staff in the lobby proved themselves trustworthy when we forgot one of our bags in the reception area after we checked out. They logged the contents and kept everything in order until I came back for it. We could not remember all the names of the staff but would also like to commend the reception team, housekeeping, and room service for your integrity, precision, and excellence.

We had such a delightful afternoon tea that I just have to share! The customer service was outstanding—so thoughtful and attentive. They constantly checked in to make sure we were enjoying ourselves. I even spilled some sauce on my clothes, and without me asking, they quickly brought over some napkins to help me clean up. The service truly stood out, and the atmosphere was just lovely! The staff were incredibly friendly and welcoming, and there was some wonderful music playing in the lobby that made everything feel even more special. Overall, it was a fantastic experience!

Our stay at this hotel was nothing short of amazing. From the elegant lobby to the beautifully maintained rooms, everything was top quality. A special shoutout to Mark at the front desk, he was incredibly friendly & welcomkng. Rooms are spotless & amenites are high quality. Highly recommended luxe hotel in Makati! ⭐️

I had a truly wonderful two-night stay at Raffles Makati. From the moment I arrived, I felt warmly welcomed by every staff member. The doormen greeted me with kind smiles, and the front desk staff patiently and clearly explained everything I needed to know. Everyone treated me like a friend and went out of their way to assist me. One moment that really stood out was when I asked if I could borrow a power bank. Despite being busy, the staff made several calls to help — and in the end, a staff member named John (I hope I got his name right!) kindly offered me his own. I was genuinely touched by his generosity. It also meant a lot to me that the staff remembered and addressed me by name — “Ms. Lin.” That small gesture made me feel seen and valued. In my everyday life, I’m often the one taking care of others, but at Raffles, I truly felt cared for. The room was also beautifully prepared. The refreshments and tea selection were thoughtful and varied, and the sound system and charging setup made my evenings cozy and relaxing. This was a truly memorable stay, and I’ll definitely recommend Raffles Makati to my friends. Thank you to all the wonderful staff for your kindness and dedication!

I live in Washington DC and I only come here because they take care of me. I extended my trip for 3 more days and I fly back here again on the 14th(after leaving on the 12th for a meeting). I can't believe im writing a review while in the hotel room. If you book then book the legacy suite. Amar Singh

Wow!! Just did ten days in Philippines and ended my trip here. What an amazing hotel. Massive rooms, WiFi, massive bathroom, gym and an amazing pool on the fourth floor. It really almost makes you feel bad being in such a huge place and having such poor people around below you. But for those of you that don't want the craziness of Manila this is the spot for you!!! Awesome staff that treat you like royalty and it's about $400 American dollars per night. 1,600 pesos($32) to eat breakfast here. Which is extremely high but I am sure it's going to be worth it. The room has a full kitchen, washer/dryer and a few other amenities you would never expect. If you can be sure to stay here at least a night to get the experience!

This hotel is so luxurious from the spacious bath to the king size bed. I had the pool area for my room view and so relaxing during the day and serene at night. I had my own butler so I felt like a king during my wonderful stay.

This is the best hotel in Manila. Hands down, no contest. In my line of work, I've had to go to a lot of places claiming to provide me with a luxury experience, and only Raffles was able to truly blow me away and be worth every penny spent and more. Personal butler service? Check. Luxuriously spacious suite? Check. Ridiculous bathroom? Check! Two pools, afternoon tea, cocktails at Long Bar, extensive in-room dining menu, excellent buffet standards... I would buy it. I would spend 30k a night. I would live here if I could. (Raffles is part serviced residences and part all-suite hotel.) The best thing about Raffles is their service. I think it's underrated, but their service is unlike any other place. Their signature style is to keep the colonial charm of whichever location the hotel is at. Since they're in the Philippines, this trait is juxtaposed with the intrusive hospitable service man, and just gives a sense of refinement not often found in this part of the world.

Let me echo what many others are saying. This is the best hotel in Manila! I have traveled quite a bit to Manila for work over the last few years and have been fortunate enough to stay in some of the finer hotels. Normally I stay at the Makati Shangri-La but an unfortunate room accident that almost seriously injured my wife, dubious hiding of the fact that their pool was being renovated (not mentioned on their website or during check-in) and general indifference by the Area Manager when the problems were reported, I decided enough was enough and checked out of that garbage hotel and into that little slice of heaven I now know as Raffles Makati. This was my first time staying at any Raffles hotel and while I knew Raffles to be a higher end hotel I wasn't prepared for the level of service I was to receive! It's a boutique 32-room all-suites hotel nestled on the same property as the Fairmont Makati. And although the hotels are connected they are very different. Raffles has personal butler service, spacious suites and bathrooms, private pool, not to mention complimentary afternoon high tea and evening cocktails in the lounge. But what really sets this hotel apart is the incredible service. The check-in process was efficient and friendly. I had 4 front desk managers introduce themselves to me before I had even finished checking in. Before my wife and I had finished unpacking our bags, 2 personal butlers had come by to welcome us and offer to show us room features or property amenities. Almost every day when I left or returned to the hotel I was greeted by name by one of the on-duty managers. And I really enjoyed the staff at the Writer's Bar Lounge. After the second day visiting this lounge, I was always greeted by Kaye and/or Grace by name. I decided to have breakfast at the Writer's Bar because, as good as the Spectrum Breakfast Buffet was, you can only have buffet breakfast so often. The second time I went Writer's Bar for breakfast the waiter asked if I wanted the same tea and newspaper I had last time. Wow! Impressive indeed! Check-out was quick and easy and we opted for a hotel car (Toyota Camry) to bring us to the airport. Our bags were loaded by the time I had finished reviewing my folio and we had 2 managers, 2 front desk personnel, and 2 butlers say goodbye and see us off. We felt like royalty! Staying at Raffles Makati was definitely a treat! I am definitely looking forward to my next stay at this hotel!

favorite hotel in manila the executive suite is beautiful and service is great too i just wish the ice bucket was always filled as expected in a hot climate city love the afternoon tea and evening cocktails too. the long bar has ridiculous cocktails!!!! and the bfast buffet is great even though i hate buffets. great job raffles!!

My family's home for 1 1/2 months. We felt like royalty. Impeccable personal service, exquisite rooms, and topnotch international breakfast at Spectrum downstairs, also serving world class lunch and dinner. Long bar serves the best chicharron (pork cracklings) I've ever tasted. Props to the tight security. Good enough fitness center & pools that are always pristine and never crowded.

I haven't stayed in the Henry hotel or any of the new hotels in City of dreams, but I do believe this is the best hotel in Manila. It was about time that a good hotel with a good name opened up in Manila. The peninsula only has a name but doesn't live up to international standards. Raffles hotel does, dramatic entrance and lots of use of marble feels very chique. The rooms are huge, that's because they only have suits. There is an area where you can watch TV, there is a dining area with fresh fruits and reading materials. The bedroom is the largest and there is plenty of closet space. The bathroom is the size of my current bedroom. The swimming pool is not really for laps but more for a dip. It's deep and there are some corners you can have privacy. When you get out of the pool the staff has replaced your towel with a fresh one. Only thing that was a shame was the sewage smell that came out of the bathroom. That is really something that needs to be fixed and doesn't live up to the raffles standards. Therefore I deduct 1 star.