Raffles Makati

An Exquisite Escape Hotel Review: Raffles Makati, Philippines Duration of Stay: 5 nights Total Cost: $1867.81 (prepaid) Room Type: Artist Suite Arrival & Check-In: Upon arrival at Raffles Makati, the upscale and luxurious ambiance was immediately evident, as shown in the grand lobby adorned with magnificent chandeliers and refined décor. The plush seating areas and artful arrangements created an inviting first impression. The numerous staff members provided a notable sense of safety attentively supervising all areas. The check-in process was smooth and comprehensive, with the receptionist offering detailed information regarding the Raffles experience, including complimentary breakfast, afternoon tea service, and cocktail hour—all clearly outlined in a welcome letter. Furthermore, complimentary non-alcoholic drinks had been offered upon conclusion of the check-in process. Luggage assistance was promptly provided, with two staff members escorting us: one for room orientation and the other for transporting our baggage. My experience at Raffles Makati not only met but exceeded expectations. The combination of luxurious accommodations, exceptional service, thoughtfully curated complimentary experiences, and the hotel’s strategic location provided outstanding value. From the beautifully decorated interiors and artfully crafted dining options to the serene poolside ambiance, every detail contributed to an unforgettable stay. I wholeheartedly recommend Raffles Makati with the full Raffles experience included in your booking.

I had an amazing anniversary dinner at Raffles in Manila with my girlfriend. The food was absolutely delicious, and the service was impeccable. Our server was very respectful and helpful throughout the meal. They even surprised us with a complimentary dessert when they found out it was our anniversary, which was a lovely and thoughtful gesture. After dinner, we headed up to the top view for some cocktails and enjoyed the breathtaking skyline of Manila. Overall, it was a fantastic evening with a great vibe, excellent service, and wonderful food. Highly recommend!

Raffles Makati truly exemplifies the hallmark of the Raffles brand, offering an unmatched blend of luxury, service, and comfort. The location is absolutely brilliant, placing you in the heart of Makati with everything you need just steps away. From the moment we arrived to the moment we departed, we were treated like VIPs. The service was exceptional, with every detail meticulously attended to. Staying here felt like living in a grand apartment, complete with the indulgence of a personal butler and a dedicated team ready to assist with anything we needed. The facilities were outstanding, striking the perfect balance between elegance and functionality. Special thanks to the incredible management team for making our stay nothing short of brilliant. Raffles Makati is a true sanctuary of luxury, and we can't wait to return!

Raffles Makati has truly set a new standard for luxury and service. From the moment I arrived, their butler service impressed me like no other hotel has. They go above and beyond to meet your needs, with a level of personalization that is unmatched.||A special thanks to JP, who was my butler for my 3-night stay. I simply asked for help setting up the bathtub, but he went the extra mile by offering a bubble bath instead! His patience and attention to detail made my stay even more special. Also, big shout-out to Rudolph and the rest of the butler team for their impeccable service.||The Writer’s Bar team deserves recognition too—they graciously delivered my afternoon tea to my room when I couldn’t make it downstairs due to my schedule. ||Genesis and the concierge team were also fantastic, always ready to help with transportation arrangements. ||Breakfast at Spectrum and Mireo was a highlight, thanks to the attentive staff who ensured everything ran smoothly. ||Finally, I must thank the front desk team for their understanding when I needed a late check-out after my graveyard shift. They allowed me to rest and check out later, free of charge—a thoughtful gesture that made all the difference.||With such exceptional service and attention to detail, Raffles Makati has earned my loyalty. I’m already looking forward to my next stay and can’t imagine staying anywhere else in Makati!

We enjoyed every moment of our 6 night stay at Raffles Makati. From the airport pick-up and drop-off in the BMW I-7, the extremely helpful concierge staff, the front desk staff, and all of the restaurants; Raffles Makati was one of the best hotel experiences we've had in our lives! The Artist King Suite was perfect and cozy. They even provided an anniversary gift for us of flowers and chocolate since we were celebrating! The high tea and Happy Hour in the writer's bar was awesome. Kudos to Kim and Shirley for being so helpful! We felt so cared for at Raffles Makati!

I booked this through Chase with points to end our island-hopping vacation with luxury and I’m so glad I did! The staff were incredibly attentive and friendly. Our Butler Sebastian was always ready to help and go above and beyond! He even made us a playlist when we told him we were going to a drag show that night. The room was HUGE and I fully took advantage of the tub. The only downside was it didn’t have a tight seal so it did constantly drain slowly. If I were staying more than one night I would’ve said something about it as I’m sure the staff would’ve accommodated in some way. The hotel was so close to multiple malls including the Landmark and Greenbelt Mall. It was so easy & safe to walk to both. The breakfast included was great and so was the cocktail we got during happy hour in the Writers Bar. It was honestly sad to leave.

We had a great experience at The Writer’s Bar. We had the Tinsel & Tea holiday offering. It was very delicious! The savory and sweet treats were excellent. Our wait staff, Kim, was very accommodating. Thank you very much for the warm welcome.

The staff was polite, courteous and professional. Enjoyed watching the sunset at the roof top bar. Excellent seven course meal at the 9th floor restaurant. First class the whole way. Exceeded our expectations, 10/10 will be staying here again.

I live in Washington DC and I only come here because they take care of me. I extended my trip for 3 more days and I fly back here again on the 14th(after leaving on the 12th for a meeting). I can't believe im writing a review while in the hotel room. If you book then book the legacy suite. Amar Singh

Wow!! Just did ten days in Philippines and ended my trip here. What an amazing hotel. Massive rooms, WiFi, massive bathroom, gym and an amazing pool on the fourth floor. It really almost makes you feel bad being in such a huge place and having such poor people around below you. But for those of you that don't want the craziness of Manila this is the spot for you!!! Awesome staff that treat you like royalty and it's about $400 American dollars per night. 1,600 pesos($32) to eat breakfast here. Which is extremely high but I am sure it's going to be worth it. The room has a full kitchen, washer/dryer and a few other amenities you would never expect. If you can be sure to stay here at least a night to get the experience!

This hotel is so luxurious from the spacious bath to the king size bed. I had the pool area for my room view and so relaxing during the day and serene at night. I had my own butler so I felt like a king during my wonderful stay.

This is the best hotel in Manila. Hands down, no contest. In my line of work, I've had to go to a lot of places claiming to provide me with a luxury experience, and only Raffles was able to truly blow me away and be worth every penny spent and more. Personal butler service? Check. Luxuriously spacious suite? Check. Ridiculous bathroom? Check! Two pools, afternoon tea, cocktails at Long Bar, extensive in-room dining menu, excellent buffet standards... I would buy it. I would spend 30k a night. I would live here if I could. (Raffles is part serviced residences and part all-suite hotel.) The best thing about Raffles is their service. I think it's underrated, but their service is unlike any other place. Their signature style is to keep the colonial charm of whichever location the hotel is at. Since they're in the Philippines, this trait is juxtaposed with the intrusive hospitable service man, and just gives a sense of refinement not often found in this part of the world.

Let me echo what many others are saying. This is the best hotel in Manila! I have traveled quite a bit to Manila for work over the last few years and have been fortunate enough to stay in some of the finer hotels. Normally I stay at the Makati Shangri-La but an unfortunate room accident that almost seriously injured my wife, dubious hiding of the fact that their pool was being renovated (not mentioned on their website or during check-in) and general indifference by the Area Manager when the problems were reported, I decided enough was enough and checked out of that garbage hotel and into that little slice of heaven I now know as Raffles Makati. This was my first time staying at any Raffles hotel and while I knew Raffles to be a higher end hotel I wasn't prepared for the level of service I was to receive! It's a boutique 32-room all-suites hotel nestled on the same property as the Fairmont Makati. And although the hotels are connected they are very different. Raffles has personal butler service, spacious suites and bathrooms, private pool, not to mention complimentary afternoon high tea and evening cocktails in the lounge. But what really sets this hotel apart is the incredible service. The check-in process was efficient and friendly. I had 4 front desk managers introduce themselves to me before I had even finished checking in. Before my wife and I had finished unpacking our bags, 2 personal butlers had come by to welcome us and offer to show us room features or property amenities. Almost every day when I left or returned to the hotel I was greeted by name by one of the on-duty managers. And I really enjoyed the staff at the Writer's Bar Lounge. After the second day visiting this lounge, I was always greeted by Kaye and/or Grace by name. I decided to have breakfast at the Writer's Bar because, as good as the Spectrum Breakfast Buffet was, you can only have buffet breakfast so often. The second time I went Writer's Bar for breakfast the waiter asked if I wanted the same tea and newspaper I had last time. Wow! Impressive indeed! Check-out was quick and easy and we opted for a hotel car (Toyota Camry) to bring us to the airport. Our bags were loaded by the time I had finished reviewing my folio and we had 2 managers, 2 front desk personnel, and 2 butlers say goodbye and see us off. We felt like royalty! Staying at Raffles Makati was definitely a treat! I am definitely looking forward to my next stay at this hotel!

favorite hotel in manila the executive suite is beautiful and service is great too i just wish the ice bucket was always filled as expected in a hot climate city love the afternoon tea and evening cocktails too. the long bar has ridiculous cocktails!!!! and the bfast buffet is great even though i hate buffets. great job raffles!!

My family's home for 1 1/2 months. We felt like royalty. Impeccable personal service, exquisite rooms, and topnotch international breakfast at Spectrum downstairs, also serving world class lunch and dinner. Long bar serves the best chicharron (pork cracklings) I've ever tasted. Props to the tight security. Good enough fitness center & pools that are always pristine and never crowded.

I haven't stayed in the Henry hotel or any of the new hotels in City of dreams, but I do believe this is the best hotel in Manila. It was about time that a good hotel with a good name opened up in Manila. The peninsula only has a name but doesn't live up to international standards. Raffles hotel does, dramatic entrance and lots of use of marble feels very chique. The rooms are huge, that's because they only have suits. There is an area where you can watch TV, there is a dining area with fresh fruits and reading materials. The bedroom is the largest and there is plenty of closet space. The bathroom is the size of my current bedroom. The swimming pool is not really for laps but more for a dip. It's deep and there are some corners you can have privacy. When you get out of the pool the staff has replaced your towel with a fresh one. Only thing that was a shame was the sewage smell that came out of the bathroom. That is really something that needs to be fixed and doesn't live up to the raffles standards. Therefore I deduct 1 star.