Raffles Makati

One of the best hotel experiences I've had! The Raffles team were exceptional and went above and beyond to make our stay special. From reception, butler, to the lounge, breakfast wait staff, cleaners, doormen - everyone did an amazing job! Even the band in the Longroom bar were incredible! The gym is one of the best hotel gyms I've been to, and shared with the Fairmont hotel. Lots of weight machines and plenty of cardio equipment. Raffles has a private pool and spa, which caters to the 32 Raffles guest rooms. I was impressed with the ergonomic desk chair and double wireless battery charging station. There was a cocktail cart in our suite which was fun! The Raffles team have really focused on the details. Thank you for a truly wonderful and memorable stay!

The hotel was very elegant, and the service felt wonderfully private. We were warmly greeted by the front office staff and the butler, which immediately made us feel at home. The included afternoon tea and evening cocktails were a lovely touch — especially after the busyness of the holidays. Our room was beautifully appointed and had everything we could possibly need for a comfortable and relaxing stay. We wouldn’t hesitate to come back.

We stayed at Raffles, Makati from 13-21 December and 23-27 December, suite #2803. It was an awesome and beautiful experience for me and my family (10 people). The accommodation was super, the staff were efficient and welcoming (front office, concierge, housekeeping, bell help), they all contributed to our amazing experience. The food was great (just recommend adding some local kakanin for us Balik bayans). Every request we asked was fulfilled efficiently. We will definitely be back soon. Keep the level of customer service and support going. We enjoyed every second of this experience with you all.

Stay at Raffles Makati (November 27–28, 2025) Our recent stay at Raffles Makati was a truly memorable experience from start to finish. Here are the highlights: The process from booking to arrival was smooth and efficient. Check-in was seamless, with attentive staff ensuring we were comfortable right away. Ms. Crystal Monzones stood out with her exceptional hospitality. She was incredibly accommodating, service-oriented, and went above and beyond to ensure we had a comfortable and enjoyable stay. Our butler provided outstanding service, consistently anticipating needs and enhancing the overall experience. The front desk team was excellent—friendly, professional, and responsive. The room, and overall ambience of the hotel, contributed to a relaxing and luxurious stay. The pool area was perfect for unwinding and enjoying downtime. Spectrum offered delicious options for both lunch and breakfast. The quality and variety of the food contributed significantly to our positive impression of the hotel. The entire experience felt premium and thoughtfully curated, making us want to return for another stay in the future. Impeccable service from Crystal Monzones and the team Smooth booking and check-in process Excellent butler and front desk service Beautiful pool area High-quality dining at Spectrum If you’re considering a luxurious stay in Makati, Raffles Makati is an excellent choice. The staff’s dedication to guest comfort, combined with superb dining and facilities, makes for a memorable experience.

Was upgraded from Fairmont for my 2 Night Christmas Sojourn. Pleasantly surprised at the intimate level of service from check-in to check out. The Afternoon tea and pastries was pure delight. My room was exquisite, tastefully adorned and expansive. Breakfast was sumptuous for my palette and quite extensive. And i had a sweeping view of the GreenS of Greenbelt while sipping coffee. Overall a very memorable stay.

A Hotel Remembered for Its People, Not Just Its Beauty. I have never experienced this level of service at any hotel before. Every staff member at Raffles Makati never says “no.” The staff at the Club Lounge also engaged my children in warm and delightful conversations, and in particular, I will always remember the kind smile of my assistant, Eva. Mark and Gail at the front desk consistently gave us more than we ever expected whenever we spoke with them. I initially thought of Raffles simply as a hotel with beautiful interior design, but after staying there, what truly stayed with me was the memory of the people. It takes a four-hour flight from our home to get there, but if time and opportunity allow, I would love to return to Raffles again—sitting at the Long Bar with a Singapore Sling in hand, reminiscing about our previous stay.

We stayed overnight at Raffles, and it was an experience that perfectly blended elegance, comfort, and genuine hospitality. From the moment we arrived, the staff made us feel like valued guests warm smiles, seamless check-in, and thoughtful touches that immediately set the tone for a relaxing stay. Our room was beautifully appointed spacious, serene, and tastefully decorated with luxurious details that made us want to linger. The bed was plush and inviting, the linens crisp and soft, and the bathroom felt like a private spa, complete with high-end toiletries and a deep soaking tub. Every corner exuded quiet sophistication. What stood out most was the impeccable service. Every staff member we interacted with was attentive without being intrusive from the concierge who offered great dining tips, to the servers who remembered our preferences. Breakfast was exceptional — fresh, beautifully presented, and served in a calm, elegant setting that made the morning feel special.

The best experience so far. The staff are very accommodating, service oriented, friendly, they make the customer feel comfortable and happy at all times. No request too big to fulfill! The 3 bedroom suite we occupied (2803) was so comfortable and met our needs. Very good value for the money. Housekeeping was excellent each day. No complaints. The buffet breakfast was so good (one request/suggestion: add local kakanin for balikbayan people who crave for them 😃). The selection is super and special requests are fulfilled. To sum it up , I would highly recommend Raffles for the 5 star experience in personnel, accommodation and food. You won’t regret it. I would like to mention special individuals by name but there are too many so I am generalizing this review because they all provided excellent service and support. Thank you raffles for this amazing opportunity to stay in your hotel with my entire family. December 2025 will be a memorable experience for us. Thanks for making it happen. #reynante10

I live in Washington DC and I only come here because they take care of me. I extended my trip for 3 more days and I fly back here again on the 14th(after leaving on the 12th for a meeting). I can't believe im writing a review while in the hotel room. If you book then book the legacy suite. Amar Singh

Wow!! Just did ten days in Philippines and ended my trip here. What an amazing hotel. Massive rooms, WiFi, massive bathroom, gym and an amazing pool on the fourth floor. It really almost makes you feel bad being in such a huge place and having such poor people around below you. But for those of you that don't want the craziness of Manila this is the spot for you!!! Awesome staff that treat you like royalty and it's about $400 American dollars per night. 1,600 pesos($32) to eat breakfast here. Which is extremely high but I am sure it's going to be worth it. The room has a full kitchen, washer/dryer and a few other amenities you would never expect. If you can be sure to stay here at least a night to get the experience!

This hotel is so luxurious from the spacious bath to the king size bed. I had the pool area for my room view and so relaxing during the day and serene at night. I had my own butler so I felt like a king during my wonderful stay.

This is the best hotel in Manila. Hands down, no contest. In my line of work, I've had to go to a lot of places claiming to provide me with a luxury experience, and only Raffles was able to truly blow me away and be worth every penny spent and more. Personal butler service? Check. Luxuriously spacious suite? Check. Ridiculous bathroom? Check! Two pools, afternoon tea, cocktails at Long Bar, extensive in-room dining menu, excellent buffet standards... I would buy it. I would spend 30k a night. I would live here if I could. (Raffles is part serviced residences and part all-suite hotel.) The best thing about Raffles is their service. I think it's underrated, but their service is unlike any other place. Their signature style is to keep the colonial charm of whichever location the hotel is at. Since they're in the Philippines, this trait is juxtaposed with the intrusive hospitable service man, and just gives a sense of refinement not often found in this part of the world.

Let me echo what many others are saying. This is the best hotel in Manila! I have traveled quite a bit to Manila for work over the last few years and have been fortunate enough to stay in some of the finer hotels. Normally I stay at the Makati Shangri-La but an unfortunate room accident that almost seriously injured my wife, dubious hiding of the fact that their pool was being renovated (not mentioned on their website or during check-in) and general indifference by the Area Manager when the problems were reported, I decided enough was enough and checked out of that garbage hotel and into that little slice of heaven I now know as Raffles Makati. This was my first time staying at any Raffles hotel and while I knew Raffles to be a higher end hotel I wasn't prepared for the level of service I was to receive! It's a boutique 32-room all-suites hotel nestled on the same property as the Fairmont Makati. And although the hotels are connected they are very different. Raffles has personal butler service, spacious suites and bathrooms, private pool, not to mention complimentary afternoon high tea and evening cocktails in the lounge. But what really sets this hotel apart is the incredible service. The check-in process was efficient and friendly. I had 4 front desk managers introduce themselves to me before I had even finished checking in. Before my wife and I had finished unpacking our bags, 2 personal butlers had come by to welcome us and offer to show us room features or property amenities. Almost every day when I left or returned to the hotel I was greeted by name by one of the on-duty managers. And I really enjoyed the staff at the Writer's Bar Lounge. After the second day visiting this lounge, I was always greeted by Kaye and/or Grace by name. I decided to have breakfast at the Writer's Bar because, as good as the Spectrum Breakfast Buffet was, you can only have buffet breakfast so often. The second time I went Writer's Bar for breakfast the waiter asked if I wanted the same tea and newspaper I had last time. Wow! Impressive indeed! Check-out was quick and easy and we opted for a hotel car (Toyota Camry) to bring us to the airport. Our bags were loaded by the time I had finished reviewing my folio and we had 2 managers, 2 front desk personnel, and 2 butlers say goodbye and see us off. We felt like royalty! Staying at Raffles Makati was definitely a treat! I am definitely looking forward to my next stay at this hotel!

favorite hotel in manila the executive suite is beautiful and service is great too i just wish the ice bucket was always filled as expected in a hot climate city love the afternoon tea and evening cocktails too. the long bar has ridiculous cocktails!!!! and the bfast buffet is great even though i hate buffets. great job raffles!!

My family's home for 1 1/2 months. We felt like royalty. Impeccable personal service, exquisite rooms, and topnotch international breakfast at Spectrum downstairs, also serving world class lunch and dinner. Long bar serves the best chicharron (pork cracklings) I've ever tasted. Props to the tight security. Good enough fitness center & pools that are always pristine and never crowded.

I haven't stayed in the Henry hotel or any of the new hotels in City of dreams, but I do believe this is the best hotel in Manila. It was about time that a good hotel with a good name opened up in Manila. The peninsula only has a name but doesn't live up to international standards. Raffles hotel does, dramatic entrance and lots of use of marble feels very chique. The rooms are huge, that's because they only have suits. There is an area where you can watch TV, there is a dining area with fresh fruits and reading materials. The bedroom is the largest and there is plenty of closet space. The bathroom is the size of my current bedroom. The swimming pool is not really for laps but more for a dip. It's deep and there are some corners you can have privacy. When you get out of the pool the staff has replaced your towel with a fresh one. Only thing that was a shame was the sewage smell that came out of the bathroom. That is really something that needs to be fixed and doesn't live up to the raffles standards. Therefore I deduct 1 star.