Ragged Point Inn & Resort

This is what I characterize as a comeback place. We had an Ocean view room and it was lovely. The beds were extremely comfortable and soft. The shower pressure was very good. The room smells very good. There's a fireplace for heat and there's a fan to cool. They have a K-Cup machine that is nice and clean. In fact, it looks brand new and they offer hot chocolate and coffees and teas. The restaurant was fantastic. Yesterday evening for dinner we ordered filet mignons and the entire meal was delicious. We also got butternut squash salad and mushroom bisque. If you have a lot of things to plug in, bring an extension cord and a surge protector because there's no plugins beside the bed other than a USB port. Other than that, this place is fantastic and I want to come back every single year!

While visiting my daughter we decided on an impromptu road trip to the coast. We found a Ragged Point in on several TikTok videos praising its beautiful location & price. So we made a resv. Wow…so grateful we did! What a charming, quaint property. We opted for the ocean front ground floor room & the view was spectacular! The room was basic but clean & cozy with a fireplace. The grounds were beautiful! We had dinner on property & it was wonderful. I hope to visit again one day.

Quick getaway for one night. Stunning views. Don't show up to supper early. Had to wait 4 minutes to get seated lol. Paid extra for a king bed an fireplace with an amazing view out the wall of glass. No air conditioning or heat besides the fireplace. Priced okay for the coast I guess. Wi-fi (spotty) only as no phone reception for Verizon.

This is my 2nd stay and I love it here. Every employee is friendly and gives great gracious service. Rooms are large and clean. Million dollar views for decent prices. I like that Wi-Fi is spotty, reminds you to enjoy the sea, fireplace and companions. Don’t change Ragged Point, you’re doing it right.

Located among some of the most beautiful views in the world, Ragged Point Inn was a wonderful stop that I was happy to check off of my Highway 1 list. My room was comfortable, my stay peaceful, and with the current highway 1 closure, there are very few tourists past the elephant seal viewing area. Having some stops to myself was a rare treat. Wifi was slow to nonexistent. Fine by me. I picked up a book in the giftshop and turned on the fireplace while the Pacific crashed far below. Staff were friendly and helpful. Dinner was good but for a poorly cooked entree of Osso Buco. I know better and should have stuck with something more common however I did finish most of the meal. The outside seating next to the firepit was outstanding. My coffee in the morning (Grasshopper) set me up for the days drive. Pie, purchased in the coffee shop, made it home and was devoured. Most excellent. I've camped and hoteled all up and down the West coast. I recommend The Ragged Point Inn for its exceptional setting and very good rooms and service.

Wow. Okay, the rooms are nice, not five star but I was so excited to be able to stay here. The price of the rooms is totally reasonable, maybe because it was November. ||The moon was full and our dinner was great (waiter so nice). The atmosphere is why you stay here. Especially the view, the coastline. Unbelieveable. Magic grounds with wonderful trees to walk beneath.

My husband and I have stopped at this location many times and walked around. We decided to finally come and stay because we had family visiting from Oklahoma. ||When we got to Ragged Point, there was a loud and conceded male at the front desk who was accompanied by a genuine and professional young woman. The man was so overwhelming that it made check-in an awful experience. He was loud, rude and ruined our arrival experience. To top it off, one of our guests/family members was browsing the gift shop and asked him how much a sweatshirt was. He responded “If you have to ask, you can’t afford it!” He wasn’t smiling or obviously joking. She was so taken back that it made me feel guilty for booking the stay. ||Moving on to the rooms. They are fine, beds have white linens, which is important to me and are also comfortable. Other than that, the rooms are dated. The fireplace is nice but is all or nothing when it comes to heat. . Can’t keep it on for ambiance because it heats the room too well. ||Flies… from the gift shop, to the grounds, and even in the restaurant, we were fighting off flies. ||Since I brought up the restaurant.. the menu leaves much to be desired. They don’t have an alcohol license, lack in variety of wine, and the limited dinner menu was unimpressive. Our uncle ordered the filet at $65 and it was fatty. Our aunt had the crab cakes and described them as gamey then only ate one of the 3. The staff give the impression that they believe the “resort” is 5 star and warrants 5 star prices, but the upkeep, restaurant, amenities and staff are lacking (to say the least). To pay what we paid for dinner, we shouldn’t have had to be waving off flies the whole time. ||The only things this place has going for it are comfortable beds and an insanely beautiful location. Other than that, be ready for rude staff, flies, a terrible restaurant (oh, they’ll tell you it will be busy so get a reservation..it won’t be busy lol) and dated rooms.

JR Rexnord aka Al Suther, AmeRisk Engineering, Murrieta: Was there Sept 2021 on combo business tourist trip. An extraordinary location enhanced by chance meeting of a best future associate from Jacksonville, FL. Other than that stay away from a perilous trail down the cliff unless you plan on committing hara-kiri. Georgeous scenery, great food at restaurant. Charming and relaxing.

What an amazing experience! This is definitely going to become an annual destination for us. First off, they are incredibly dog-friendly--truly dog-friendly. It's so easy to spend the day here with your furry friends. There's plenty of space to walk them around, and they're even welcome on the outdoor patio of the restaurant. Now, let's talk about the food. Everything we tried was fantastic, but the coffee bar and dinner menu were definite standouts. We also indulged in some amazing cake that was the perfect treat. As for the rooms, they were spacious with large patios that were perfect for relaxing and enjoying the day. The property itself has so much to offer. Not only were the views stunning, but between the restaurant with three separate menus, the coffee bar, a snack bar (closed during our visit), a store, and a gift shop, there was plenty to explore. It's the perfect place for a little staycation without ever needing to leave the property. I'll definitely be back! P.S. limited cell service. Plan to disconnect or use their wifi.

If you want gorgeous secluded views in a remote off grid area this is for you. A friend recommended this location after seeing it off the highway. Hotel: It's not far from Hearst Castle or San Simeon. I was informed that it is the unofficial entrance for Big Sur. Big property with gorgeous views of the ocean. We booked our reservation online. Around 3:00pm the same day I received a call from an unknown number. They left a voicemail stating that if I didn't update my CC within 3 hours my reservation would be given away. I quickly called back and sorted it out. I arrived at the hotel a little after 7:00pm. Checked in at the front desk. I was given 2 keys along with 2 parking passes. Oh and be advised, there is LITTLE TO NO CELL SERVICE OR WIFI. I went upstairs to the room, it was pretty cute. We had to jiggle the lock for the balcony. The curtain for the window wasn't secured properly and fell on my friend. The shower turns on by itself. Oh and while being a pet friendly hotel sounds like a plus. Be advised the walls are paper thin. You will hear every bark and scratch throughout the night. Food / Gas: We went to the restaurant to get some food. We waited about 20 min to speak with someone. By then we decided to order the food to go. I ordered mushroom soup and a ham & cheese croissant. Only thing I can say is don't order the mushroom soup. Disgusting dishwater looking substance. We went to the gas station they have onsite to see if there were any snacks. It's a limited selection and cash only. while it sound like only negatives, I will say the views are breathtaking. The property itself is gorgeous. Outdoor benches and seating to enjoy the views. I read that there are also firepits. I didn't partake in it but it's nice to know.

Positives: Beautiful Location. Grounds are lovely with an arbor for weddings, fire pit, gift shop (also check in) restaurant with very good food all three breakfasts and dinners. Staff in restaurant super nice and accommodating. We reserved a ground floor room no second story in our building. Liked the swing chair outside our patio of room #26 to watch the sunset. Good to have a heater/fan in the bathroom with bath/shower and toilet. Extra sink outside the bathroom. The bedroom/sitting room is heated up by an electric fireplace. The mini fridge in cabinet was very large! Also was a microwave and Kuerig coffee,tea,hit cocoa system. Christiana in the gift store was super friendly. Roberto our waiter in the restaurant was exceptional. Negatives: Room #26 mattress sucked! Our friend's room #29 had a medium Firm mattress which was more than acceptable. I do prefer a soft mattress, but this one even I sunk down way too much and I weigh 118 lbs. Unacceptable mattress. Needs to be replaced immediately. My poor husband weighs 170 so you can imagine what it was like for him. He doesn't like to complain . I should have the second day. There's a very large textured window next to the exit door that lets the outside lights shine in. No curtain or blinds to cover it with. The fireplace which is a nice change took a really long time to warm the room up, flames were whimpy even set to the highest. Our friend's room #29 was not. The pillows are all Polly fill . Good thing I brought my own down one. It would have been nice to have a lobby to sit in with a fireplace. All in All we were mostly pleased except for the things mentioned above.

To the locals and maybe people looking to go here as well outside of the area-- the customer service here is horrendous with an immense lack of communication and care for their clients. You can apparently lose your room at a moments notice depending on their mood and if they remember to communicate. I had an understanding that they wanted locals to stay as well as foreigners, and that dogs were welcome. My stay made me question that as well as the competency of the staff and the business. I paid ahead an ocean view dog friendly room and Nancy had helped me get the breakfast included winter special. I was wanting my 13yo small dog to go so I had one pet and also have a service dog. This was for my birthday and I was excited to go. I told her then and three other times that I am interested in buying another night in the room but needed to make sure my partner wanted to do that as well and they were busy working so I was having to wait and wanted to make sure there wasn't a cutoff time. She and the other front office ladies never specified a cutoff time that I should pay for the room and said it was no problem we could let them know later the same day. When I got there, alone, on my birthday, with my service dog, I was greeted in such a cold manner despite me coming in friendly and excited for the stay. They rushed me through the checking in process and commented grumpily about my ADA Service Dog, and instead of asking what questions they are legally allowed to ask me about my service animal, they made me feel discriminated with rude gestures and comments acting like they knew all the alerts and tasks an ADA service dog will make to their specific owner with a disability the person /should not have to address, talk about, or feel the need to defend/. It did not stop there. I went to a nice birthday dinner in Cambria and my partner agreed to another night. I went in with him to the front office after dinner and told her we were ready to purchase and finalize the second night. She tells me they sold the room 20min ago and we would have to stay somewhere else. I'm at this point shocked and confused why there was no communication. I am not sure if it was discrimination on my age but she also said "well they are paying for 2 dogs and /you/ have a service dog so you're only paying for one dog" Visibly SHRUGS). At this point that's blatant discrimination but it's my birthday and all I had been trying to do was be nice to them. I literally do not understand the hostility besides it being discrimination and lack of good customer service skills and communication. After MUCH back and forth she finds another room that we will then have to move to the next day. ((In the middle of this she exclaims that she needs to call another person to let them know they could not stay in their room tomorrow and called and left a message for them at 9pm (who does this??)) and I took a mental note how she couldn't even call me to communicate about my room but had time to throw a fit in front of us and call a customer about theirs. This was INSANE. Oh it doesn't stop there. The next morning I wake up trying to make this a new day and a good trip that we could still salvage besides the fireplace clicking loudly all night, and I go to the restaurant to get breakfast and the staff asked for my breakfast voucher. I never received or was told about a voucher. I then had to have a waitress walk me to the front office and without looking up the woman tells me "no she does not get one!" At this point I'm like what is going on here we've paid a lot of money and she looks up and says "oh sorry I didn't see it was you" and then helps me get a breakfast voucher. We then moved to the other room in the afternoon and had a quiet stay in the smaller garden room for the rest of the time. They waived my pet fee for the next one night, but honestly for ruining a birthday and doing this to a local who was trying to support another local business, I will be telling friends and family about this experience. *Discrimination against a person using a service dog who is trained to perform tasks to assist with the persons disability and question them even when the dog was under control and doing its job, no disruptive behavior and with me at all times, and favor someone without a service dog and treat me differently, is a HUGE reason why I have made this one star so others who have actual service dogs can be made aware of this experience and a caution for the upper management to swiftly find a resolution for this illegal behavior from their staff. The views are great, the rooms are nice, I felt like the grounds were pet friendly, and the customer service is discriminatory, unorganized, dishonest, lacks communication and professionalism and needs to be reviewed and managed. Proceed with caution, one night stay might be the way to go. Really was hoping for a better stay than the one I experienced.

The Ragged Point Inn is renowned for its breathtaking "million-dollar view," offering not just stunning scenery but also great food and friendly people. What truly sets this place apart is its unique disconnect from the modern world, no Wi-Fi or cell service, allowing you to escape into a simpler time, far removed from technology. For those needing a connection, there's only a dial-up option available at the front desk. However, the most captivating aspect of this incredible destination is the inspiring story behind its creation as they mentioned in their site. It all began with Wiley and Mildred Ramey, a visionary couple who transformed a humble piece of land into the enchanting retreat it is today. Starting with a small motel, gas station, and snack bar, they worked tirelessly, often by themselves, attending to guests as if they were family. During Thanksgiving, when visitors arrived hungry and the snack bar was closed, the Rameys generously shared their own holiday turkey. Over the years, Wiley, Mildred, and later their children, worked diligently to grow the business, all while maintaining their deep hospitality and love for the land. What started as a two-room motel has now blossomed into a thriving property featuring 39 rooms, an expanded snack bar, a gourmet restaurant, a gift shop, an artisan jewelry shop, a coffee bar, and a mini-market. Today, the Rameys' legacy continues with their children, grandchildren, and great-grandchildren who carry forward the family's vision of warmth and hospitality. The story of the Ragged Point Inn began in the late 1950s when Wiley and Mildred, visiting California's Central Coast from their home in the San Joaquin Valley, stumbled upon a lonely stretch of Highway 1. Known for their love of scenic drives and Wiley's penchant for buying land they admired, the Rameys discovered a small outpost on the ocean side of the highway north of San Simeon. Once part of the vast Hearst Ranch, the outpost was little more than a snack shack with a neon "EAT" sign, a couple of rusty gas pumps, and a few travel trailers. Despite its modest appearance, the Rameys were captivated by the area's natural beauty. Determined to make it their own, they spent two years persuading the landowner, carnival man Monte Young, to sell the property. After acquiring it, they removed the "EAT" sign and built a modest two-room motel. This marked the beginning of the Ragged Point Inn as we know it today, a place born from love, determination, and a deep respect for the stunning landscape that continues to enchant visitors from around the world.

A unique opportunity to stay near the end of scenic highway 1. One of my favorite hotels with serene oocean views and walking paths in the gardens. It also has one of the best restaurants, holding up to the quality found in San Francisco and Carmel, with us proclaiming it our favorite meal after our trip to those stops. Rooms vary in views , and we have our favorites which I won't divulge because I want them available on our next stay since we stay here frequently. The complex has a gas station and a small store. A remote scenic place, and yet a favorite for destination weddings and special events.

If you want a relaxing experience and a beautiful morning of sleep - this is NOT the place. Great location but terrible customer experience -- who runs this place? There is a complete lack of thoughtfulness for the guests. Who allows the landscaping to work early mornings on Saturday, weed wacking right outside your room for hours, and using the blower all morning -- right outside our room and balcony. My partner and I haven't been able to sleep at all since 7am. It's now 10am and this guy is still doing his thing right outside our room -- even after begging the front desk to have him relocate. I'm paying for this? I went to the front desk and friendly asked if they could have him stop, change locations or come back later -- and the guy at the front desk did absolutely nothing to help. He said "he does this everyday." My partner is furious. We came here to have a loving, relaxing and beautiful experience -- to rest and rejuvenate with each other and nature. And we are leaving more tired and exhausted. Management here does not care. Overall, I'm absolutely shocked that this place is managed this way and the service is so terrible. Don't waste your time or give them a penny.

Our second stay at Ragged Point Inn was even more magical than our first. It's been about 15 or more years and all the things we loved here are the same, plus it's only gotten better. Our ocean front room was clean and fine for my hubby, our teen and me. I'm sure she would have preferred her own room but we barely spent any time there. We walked the grounds, photographed the view, relaxed and chilled in the incredible Big Sur air. Weather was perfect. Food at the restaurant was great! I enjoyed both breakfast (great avocado toast) and dinner. The koi in the pond are so friendly and went nuts for a bit of hand-fed bread! The views are exquisite - one could never tire of those cliff views. The gardens are lovely with hummingbirds galore. And kitties! Our teen was like a young girl again, running and playing with all the resort cats from sunrise to sunset. I can't wait to come back. I adore the sights, the sounds, the smell and the energy of Big Sur. Ragged Point Inn captures the best of all of it.

Ragged point inn has very reasonable prices for what you get- the view being the best part by far! The restaurant has some tasty items and we enjoyed the bakery and coffee shop. The little store by the gas station is great for late night snacks and is packed with healthy and natural goodies.

my husband and I stayed here two nights. we live about 3.5 hours away, but it was well worth the drive. The online reservations were easy to navigate. The check in was quick and covered everything we needed. we had an upstairs ocean view room. The room was very clean and comfortable. the gas fireplace was just enough to keep the room cozy. The view from our room was beautiful. We ate dinner both nights in the restaurant. The food was delicious and Fernando is an amazing server. Would definitely stay here again.

Was here in July for a wedding. The view is gorgeous. But I don't think the hotels are worth the rate. It was $350 for a night for the cheapest room when I booked it 7 months before the wedding. There's not much do to at night there. And I feel like they don't really put an effort in to make it nice at night. There were a couple string lights in a corner. The restaurant closes really early, there's no bar, no fire pits. Nothing within walking distance. The bakery coffee shop is good. The restaurant is ok. Your just paying for the views basically.

The views from this hotel are amazing. The price you paid is not cheap but the quality of the place is mid. We had a late check in. So we didn't get to see anyone at the lobby. We had a garden view room L9. We had no garden views. The room is bloblocked by some bushes and the area smell terribe. In the room you find a coffee maker, a bed, a heater, TV and refrigerator. The water pressure was good, the bathroom only had one roll of toilet paper. The next morning we met the staff and they were polite and greeted us. The restaurant closes is open from until 8 pm so come prepared to not have late food. It's decent for the price and the beautiful area. However, it is very old

The property was amazing with breathtaking views. Chris at the front desk went out of his way to help make our trip extra special. The food in the restaurant was amazing. We could have stayed there the whole time and had a wonderful trip. Thank you to Chris and the rest of the staff for everything they did

Surprisingly good coffee shop at the southern end of the drive into Big Sur. You're not here for coffee. You drove this way for spectacular views. But you stop for a restroom and maybe a snack. Wait, is that a coffee place? With a Pistachio Rose Latte?? Ragged Point is a bit of an expected kind of test stop and inn along Ca-1. Everything we saw was $2-$5 more than it needed to be. Because *they can* out here with literally no competition. But, despite my cynicism this is a cooler-than-it-needs-to-be cafe with an explorable coffee menu. The line became long while we waited as the single worker take orders and made drinks. But the drink was worth the wait. There is no cell service and no wi-fi. So you'll have to wait to post your Yelp review :) Grab a latte and take the scenic walk behind the inn. You'll be happy you did!

We just got back from a one night stay at ragged point and we were blown away! Scenery? Epic. Romantic photo ops? So many. (They have their own lock fence) Room views? Unparalleled Vibes? Immaculate Staff? Friendly, attentive and informative. There is a restaurant on grounds. We only had breakfast but it was affordable, fast and well prepared. Hearst castle and elephant seal viewing just 10/20 minutes away Hike to beach from grounds ( we didn't make it down, trail is a little rough and we didn't have the right shoes, or the energy if we are being by honest. But the views from the top are IG worthy) Make sure to check caltrans before you drive. It didn't affect us from LA but the highway was closed from a wash out about 15 miles north of the inn. Internet/service can be a little spotty, but it is most places in this area and they have an Ethernet port to hook up to and a computer if you need it for work. I didn't have any major issues but they do let you know this at check in. Special shout out to the staff. Cristiano was awesome and even let us into the gas station to buy tums when it was closed because we are old and heartburn is the worst. The day porter, whose name I didn't get, was dealing with LITERALLY the WORST old man when we were checking out and was so polite and did it with a smile on her face. (Good job girl I could never) If I could give more than five stars I would. 10/10 recommend for your next vacation

We had a reservation and had an issue where we could not make it. Called them literally 71.5 hours (72 hour's cancellation) and they were absolutely rude and would not work with us at all, charged us the full amount. Just a local couple who was trying to sneak away for the night, had something come up and they were super stingy and rude. Won't book here again super sad when you try and support local businesses and they treat you like dirt.

Property is amazing... food at the restaurant is exceptional (especially the mushroom soup) but the service Chris offered at the front desk was what stood out (aside from the amazing views). Chris was awesome. We had to do a few room switches due to an honest mistake and he personally helped move everything. He would not let us help. He and a coworker did everything. We also spilled some of our amazing soup on the patio and he offered to come to our room on the spot and mop it up. Both Chris and Ragged Point are amazing and we will definitely return.

Treat yourself, friends, or even Mom and Dad: here's a deal on excellent, unusual rooms and meals. It's a getaway to the Big Sur area! See end of review for Highway 1 road status. The "locals'" special drew us in: spend the same for a room and 2 meals a day (dinner, then breakfast) that you'll spend at a high end lodging elsewhere-plus here are the sounds and cliff side views of our Pacific Ocean, luxurious rooms and wonderful staff. Try the oysters- the steak- crab cake Benedict- huevos rancheros..such good food. Along with daily snack ice cream, cookies and candy from the little store at this resort- and we await the return of the outdoor cafe and music. As of 4/22/23 Highway 1 was closed 4 miles above Ragged Point. What better reason to stay right there?

Enjoying a beautiful morning! If you have never been to Ragged Point Inn & Resort you have to come check it out the ocean view and the restaurant. Last night we had dinner and I had the Achiote Chicken and it was amazing. We'll definitely be back.

I am truly astonished on how terrible the customer service was by the front desk help whose name was Chris. We had canceled months in advance still charged for the rooms and when I talk to Chris, he said "go ahead and write bad reviews . I do not care. do what you have to do" we used to love this place, and will definitely never be going back again. Do not stay here. I've never written a yelp review but this was truly a horrible experience and chris was extremely rude and should not be working in customer service business. it's not about the money it was about the blatant disrespect we received.

Price drop and room upgrades would help. The service staff & restaurant are hurting this place rather than helping it. Will never return.

Ragged Point Inn is very nice and we have stayed there a number of times. However, If you email them and ask a question, you may or may not get a response.

Amazing food, service, and views if a well taken care of property. The service was great!

We recently celebrated our daughter's wedding here and we couldn't be more pleased. I seriously don't know where to begin with how the staff at Ragged Point Inn made our event absolutely perfect! The food was outstanding! And, we are a family of food snobs(; The event coordinator, Sandra was such a delight (she has a lovely Scottish accent) to work with. Plus, she is so on the spot there at the times you made need her. For instance, walking into rehearsal dinner or when we walked down the aisle for the wedding ceremony-there she was! It was so reassuring to see her face. I'd also like to give a shout out to a local gal, Gabby that works in the restaurant serving breakfast & lunch. She is full of local knowledge and her smile will stay with you all day! There was only one front desk reception person that came across as rather snarky. He handles reservations & front desk with unwelcoming sarcasm- but somehow gets the job done. He actually made for entertaining stories from the guest that had to deal with him. Another shout out to Nancy at the front desk. She welcomes you and gets you in your beautiful and immaculately clean room as soon as she can. Meanwhile, stop trying to get cell phone and internet access in this remote and spotty access venue. Unplug and enjoy this gem of a place to stay on the breath taking coast of Big Sur, California!

I discovered this jewell of a hotel last week. If you're looking for a place to totally de-stress with no cellphone service and the feel of being on an estate dramatically looking over the ocean, this is your place! The front desk man, Chris, who checked me in is so friendly, professional and accommodating. After Expedia fouled up my room- reservation, he upgraded me and I was able to make two phone calls from the landline. He also was kind enough to leave a note on my door to call my brother while I was eating at their magnificent restaurant! After checking out I almost turned my car around to stay another night but will definitely return in December. I had the time of my life and just can't rave enough what a fantastic place this is. Run, don't walk!

My husband and I recently celebrated our 50th Anniversary. We boarded Amtrak in Portland, OR, and traveled down the CA coast to San Luis Obispo. From there we rented a car and drove the coastline north to the Bay Area. One of the highlights was our time at Ragged Point Inn. The 2 nights we stayed were exactly what we needed ... food for the weary soul. It was cold, foggy, and romantic. The view, well it's the ocean! Does it get better than that? Our room had a cozy cabin feel, the bed was comfortable and the jacuzzi tub was a pleasant surprise! Sitting next to the fireplace with a nice glass of wine was perfect. The next morning we had a wonderful breakfast in the dining room, the Cinnamon French toast was worth the drive! We spent the day in Cambria, not near enough time to take in so many unique shops, boutiques, antique stores, etc. We managed to do some wine tasting and then headed back to Ragged Point for dinner. I ordered crab cakes, which are made in-house, and amazing, and my husband had the Ribeye steak, and it was cooked to perfection. The wait staff was great and very attentive. To wrap up our stay, we enjoyed an evening Christmas tour of Hearst Castle. I think it was the last one of the season, I'm so glad that worked out, it was all perfect. Ragged Point, we will be back! I need more time in your gift shop!

I called this morning to inquire about a room for myself. I gave the customer service rep a Daye in mid-September. She quoted me $349.00/day. I stayed that on their website, which states $198.00 per day. She was rude and abrupt. She said, "I dont know what you are talking about. I indicated that when you look at hotels in Big Sur, it states $198.00. She continued to be rude. She said, "I'll telling you I have no idea what you are talking about." Either she is just plain dumb or rude. She called me "honey" several times. I told her to stop being rude to me. She said, I wasn't rude. I hung up. I don't need someone who is supposed to be pleasant on the phone to act on this manner. Their customer service sucks! Don't go there!

Ragged Point Inn is such a wonderful place to experience the Big Sur vibe. If you are about to drive up to Monterey on Hwy 1, or have just made the drive south, I heartily recommend that you include the Ragged Point Inn in your travel plans! If you have a few days to spare, this is a perfect place to base yourself to explore this little known part of Central California. Think Hearst Castle, Mission San Antonio or Fort Hunter Liggett's Hurst Hacienda Lodge. Sitting on a cliff above the Pacific, the views are wonderful and the grounds beautiful. There is a convenience store, gas station and burger joint for those in a hurry to get on with their trips. For those who choose to travel more leisurely and enjoy themselves, a night at the Ragged Point Inn is much recommended. Most rooms are modern, roomy and have spectacular views of the ocean, mountains or grounds. There are spacious grounds to stroll about in. The restaurant on site is one of my favorites. The meals I have had there are delicious and well prepared and presented. The staff are friendly and helpful. The prices are very reasonable to say the least! Looking forward to my next stay here.

We stayed here for two nights in September for my daughter's birthday. The morning after our first night the toilet wouldn't flush. After trying to get someone at the front desk to pick up the phone for a half hour, I used cell phone and called as if I was calling to make a reservation. Like magic the phone was answered. The front desk agent sent maintenance to see about the toilet. Very nice man came and worked on it for a half hour or so. He said it was fixed but shortly after he left we had the same issue. Again no answer at the desk. We walked over and I told the agent the issue. She sent a different guy over (also very nice) and he finally was able to fix the toilet properly. Upon check out I asked the desk agent if there was any chance of a discount for our troubles. The whole issue took a couple hours out of our plans for our one full day on the coast. She asked what issue we had. I explained. She said she didn't have the authority but would pass it on. We never heard anything from anyone at Ragged Point. I wrote an email to their address and a month later have not received a response. Very poor customer service. Guess they don't need my business.

Nice location, room is a little outdated and their was only one person on staff at all times. If your looking for room service or like to be waited on this isn't the place. As for the beach front view and ambience it's wonderful. Something like a greeting card. That was the main reason I chose this place for my wife. For just a quick over night stay it won't disappoint.

My husband and I needed a retreat after an intense couple of months. We wanted to stay local and I longed for the "woods" so we booked a stay at the Ragged Point Inn for a Tuesday-Friday experience. It was divine. We stayed in a "Garden Room" & had our own private patio. The garden reminded me of Disney's Cinderella with hummingbirds within arm's length and Monarch's flitting from bloom to bloom. I even managed some mini meditations cliff side in the most powerful of settings. Our room was spacious & clean. And other than on & off hot water in our shower everything worked perfectly. And the bed is the MOST comfortable I've slept in, in years. Glorious! What a beautiful & relaxing mini staycation. We enjoyed every minute. And don't deny yourself dinner at the restaurant. Wow! just wow! We ordered the halibut, mushroom soup & a pickled salad. Every selection provided distinct flavors delicately presented for flavor & texture. And the halibut was just right! Tender, but cooked. A perfect dinner in a beautiful setting. Not to be missed.

Ragged Point Trail Review - The Ragged Point Trail is a Public Access trail on the Ragged Point Inn property. The trail is open to everyone. This is not a good hike for anyone that's afraid of heights or if you're clumsy. There are very steep portions of this trail and it's vertical the whole way down. We hiked after a few days of rain which made the trail slippery. At the bottom of the trail you'll end up at Young Creek where there's a viewing area of the Black Swift Waterfalls. We were lucky because it had been raining, this made for an impressive "Hawaii like" waterfall. The actual beach at the bottom of the trail can be walked on if it's low tide, but there isn't much in the way of shells or tide pools. - Going up is easier than down because you don't slip going up. - You will be sore after this hike. - Yes, this is family-friendly. All of mine (10 years and under) did it. - You need good shoes. - The snack bar at the Ragged Point Inn is okay.

Although the views from our Upper Cliff room were amazing. There were some issues. 1st check is says at 3p , the gentleman said we couldn't check in and to come back in 20mins. He was very rude, he didn't explain anything to me. He didn't ask for ID, or my card on file. We were also advised at check in there was no wifi. & we didn't have cell service. Ridiculous! When arriving to our room finally it's smelled my cleaning products so bad we had to air the room out. The Faust for the shower was hanging and I had to try & connect it again. When we went to the restaurant my husband was served raw chicken. The portions were not great for the amount of money. They only serve beer & wine. The closest liquor store was 20mins down the coast. For $339 a night they need to re-assess their amenities!! I'll never stay here again!!

Wishing Yelp created a Ragged Point Trail page. If you're on your way to Big Sur, consider stopping by Ragged Point, one of the portals to Big Sur. The views of the shore and beach are spectacular! All Trails state it is a .8 mile easy public trail that offers gorgeous views, a small waterfall, and access to the beach when the tide is small. The coastal access trail is easy to do and great for portraits. Yes, there are tiny coffee shops, public restrooms, and a nice restaurant. I haven't tried the food but wouldn't recommend unless I was starving. There are so many stops along Big Sur that is breathtaking and this one stop was amazing surprise. I will let the pictures speak for themselves.

Be aware that 50% of all visitors are not wearing masks on the property. When I stopped there today I was shocked how many large groups (10+ persons) are roaming the property getting very close to others without wearing a mask! I left in a blink and won't return as long as the management is not enforcing masks on the property!

I can't comment on the inn as I've never stayed, but I couldn't find anything on YELP for this stop. I always stop here for a break while on my PCH drive. It has a couple restaurants, snacks, bathrooms, and nice place to stretch your legs. You get to meet people from all over and the views are pretty amazing too! My only warning is the Coastal Access trail. I think there are 2 and I TRIED the one to the north, just behind the restroom area. Honestly, the hotel/whoever runs the trail should post an additional sign with a more detailed warning. I am a hiker and found this trail incredibly dangerous. When you first start, it seems doable. There are wooden steps, but about 10-15 feet in, it all changes. The path is very narrow, steep, with loose dirt and rocks and absolutely nothing to hold on too. You're surrounded by plants, poison oak, lizards, bugs, etc. part of the path has obviously been destroyed by rain. If you stumble or slip, you will pretty much break something if you survive it. Don't know if it's all worth it just to get to the beach when there are plenty of safer and easier beach accesses on the coast. I made it half way down, looked ahead and said "No mutha f'in way!!!!"

Stayed here two nights of the thanksgiving week. Very clean rooms. Well equipped with running hot water, microwave and refrigerator. Wifi is very sketchy. It is a perfect getaway. Beautiful property. They even have the ragged point restaurant from where you can do room service for breakfast and dinner. That is a great add on service. The reason for a star less is: we were given room 26. We opted for an ocean view room on the lower floor and right in front of our room there was a tree blocking the view to the ocean. Will definitely return to the property but need to be super careful with room selection.

Location! You'll find this beautiful property upon a 350 foot sheer cliff. You'll hear waves crashing all day and night. There's nothing else around you either, just this place. It's exactly what this girl who wants to get away from it all is always looking for. You can hike down to the very secluded beach (very unstable trail so be extra cautious) and there's even a waterfall below. You can also hike behind the property exploring the rugged Santa Lucia Mountains. There aren't too many rooms here, only 39 and it feels like a boutique experience. We stayed in a cliff side deluxe upper and recommend it if you're looking for an extra beautiful ocean view. The large room includes vaulted ceilings, fireplace, cozy king size bed, soaking tub, and by far the highlight is your private balcony with a view you'll never forget. Room service is also available! You can expect to see and listen to many different types of birds, bunnies, butterflies, cats, turkeys, and other wild life such as deer. The property has its own restaurant, gift shop, gas station, and convenience store. Everyone who works here is incredibly kind and a wealth of knowledge as to all the must-do's in the area. Make sure to drive up scenic highway 1 to explore the Big Sur area that's truly one of the most beautiful & untouched places on earth. Some additional notes: some of the furniture could be replaced as it's seen better days. Wifi is extremely weak so don't expect to be on your toys. Take this time to truly unwind and forget about everything else. This is one of those "rugged" places that will make you feel healthier & happier.

Beautiful location, gorgeous wedding venue. It wasn't my wedding which made it so much more enjoyable (no stress!). Staff were friendly and well-organized, drinks were made well, and dinner was barbecue right off the grill! It's impossible NOT to have a good time with a view like this, and road, though a bit dark and winding, is well-paved, and the location is easy to find. Would love to come back for someone else's wedding and would consider having my own wedding here if I weren't already happily married!

This hotel is about location! It sits on a sheer 350 foot cliff with incredible views from all rooms. Waves crashing all day and night. It's the only place for miles along HWY 1. Feels like an escape. You can hike down to the secluded beach (very unstable trail). Property was built in 1950s and has only 39 rooms. Our room (L8) was very clean. Bathroom was spacious and spotless. The landscaping & grounds are nice with paths to walk and vistas to view. You can expect to see a all sorts of different types of birds, bunnies, butterflies, cats, turkeys, and other wild life such as deer. The property has its own restaurant, gift shop, gas station, and convenience store. All of which are "nice." The faculties and grounds are great for a destination wedding. Now comes the critique. It is obvious that the property is feeling a little "tired". Working to update and maintain a older secluded hotel is very costly. In it's prime, this place must have felt like a top notch resort. But now it feels like a "nice" place that needs some serious modernizing. It appears they are replacing furniture inside and outside. With some generous investing, this place could be a world class destination. But for now it fits it's name, slightly, "ragged." The staff is friendly and working hard to provide quality service. I would stay again, as long they continue to improve and update.

I'm confused by some of the reviews here. Our stay was phenomenal. The grounds are lovely, the room is comfortable and well-appointed. This is a remote location and there is no wi-fi. Our cell providers (T-Mobile and Verizon) don't have coverage. Perfect opportunity to unwind! Staff were so friendly and helpful, such gorgeous views. We were on a road trip from San Diego to San Francisco. This was a great stop. Highly recommended.

The hosts are great, rates reasonable and the views are killer. Oh, and the beds are awesome. This is my second stay here and I will again in the future. Get a room with a fireplace! Very romantic. The restaurant attached to the Inn is VERY good, no need to look elsewhere. Then watching the sun go down into the Pacific right from your veranda. Bring someone you want to impress!

Been here several times coz you can't help it if you're taking the PCH between San Francisco (or Monterey) to LA, or the other way around, you will notice that this is the largest facility in the area for miles. You want to take advantage of the fact that (1) you can actually park in a parking lot and not on the side of the road to stretch your legs, (2) there is a snack bar that serves heartier fare than snacks like burgers, (3) there is full service restaurant if you so wish (4) they very thoughtfully made available a public restroom that you don't have to ask the front lobby people for directions for (5) there is a large landscaped lawn that overlooks the cliff and ocean (6) a trailhead to Ragged Point Beach that leads you down to a beach with a noticeable waterfall is right there in their lawn, (7) there are plenty of lawn chairs for you to relax in We ate at the restaurant and the prices were reasonable. MINESTRONE SOUP very good CHEESEBURGER CHICKEN STRIPS CLAM CHOWDER BREAD BOWL FISH & CHIPS CHICKEN LETTUCE WRAP was really really good!

I am giving this hotel one stars because it's has beautiful landscaping is on the ocean I'm sure some of the rooms are really nice here but the room that they put us in was a room that was connected to their storage room and where the employees check in an out with your time cards. cleaning storage room. for this place. The room bathroom door goes out to the storage room you cannot lock that bathroom doorframe inside our room. It will s locked from the storage are. other side of the door., so anybody can come into the room any employee any groundskeeper that uses that storage room that goes in there clock in with her time card can just walk into our bedroom. To make matters worse the out side door to this storage area is left wide open. so any crazy person can enter in also ! are you kidding me. The rude employee told me it was Hotel.coms fault. they should have told us about this issue ? So the hotel is very aware of this extreme safety concern for anyone who gets this room. we were basically told too bad. we are booked up. can't help you. Owner of this Hotel hire nicer people. we were not rude to them. We did get frustrated by the way we were treated.

I stayed here recently when visiting Big Sur for the weekend. I remembered stopping at this hotel to take pictures 5 years prior on the way to Big Sur and it always stood out to me as so picturesque and relaxing. When I returned, I was not disappointed to find that the hotel was even better than I remembered from my brief visit years before. I stayed in one of the rooms attached to the lobby and even though it was a garden view room, it had gorgeous views of both the garden and the ocean. The room had so many windows facing the ocean, which made for a spectacular sunset. The room was so homey, comfortable, and spacious. We also enjoyed the hotel restaurant for dinner. Overall, it was a wonderful experience and I'm already looking forward to returning.

Four stars for the location and lovely grounds. We happened upon the Inn while traveling home from Monterey via Hwy. 1. They have a snack bar with hamburger/hot dog/grilled sandwich faire. We had their grilled pastrami with Swiss cheese on rye. Tasty, but not really $12 per sandwich tasty. There is also a coffee bar where they offer interesting coffee and tea concoctions and flavored whipped creams. Although at first it looked like they weren't open; several shipping cartons were occupying much of the counter and there was no one around. The rich smell of brewing coffee told a different story. The young lady working the coffee bar seemed to be having a very bad day; she offered no smile, no hello and no thank you. When she saw me and another guest at the counter, she acted as if we were annoying her. Whether you stop here for a bathroom break, a cup of coffee and stretch your legs or stay for a couple of days, its a beautiful place for a hike, to relax or explore. Don't let someone having a bad day ruin yours.

Ragged Point Inn cost me upwards of $300/night for a room I'd value at $80/night. You would think that at that price point it would be completely renovated, super fast internet and great customer service. You would be wrong. Carpets haven't been changed since 90's, wifi is community wifi so you won't get anything, and you're practically in a dead zone so zero connection. The images on the website were very misleading as they don't look the same in person. Now I will point out what Ragged Point does have going for it: * Great view * Delicious food * Beautiful shots for pictures However, should you STILL want to come here, there are a few pieces of advice I'd like to share with you... 1. Download shows or bring DVDs to play on your laptop. Otherwise you'll have to watch regular cable tv. 2. Bring boardgames or download game apps you can use with other people. This way everyone is hanging out together rather than just being in the same room together. 3. Bring good hiking clothes and shoes. There is a lot of poison oak so be sure to cover your arms, legs and ankles so you don't ruin your vacation. 4. Have your appetite. The Ragged Point Inn restaurant has delicious food that you won't have any leftovers. 5. Charge your camera. There is a lot of lush gardens and views that you will want to capture everything. If this place sounds right to you then be sure to follow these steps to help you gain the best experience possible from here. If not, I would recommend you continue driving and enjoy the view from the car.

We stayed here on a recent trip down highway 1. This hotel is awesome! Amazing ocean views from most rooms. There is a gas station, convenience store and restaurant on the property. The restaurant was not the best and very expensive, but the hotel has reasonably priced nice rooms. The hotel is older but well maintained. It has a cool 70's vibe to it. Our room was quite nice and included a fireplace. Cell phone reception is spotty here and the Wifi is basically not usable. If your tied to your phone just be aware the Wifi is very slow here. Also, our king sized bed was very lumpy and uncomfortable, with 3 tiny rubber like pillows. Lastly, although our room had an amazing whirlpool tub, the shower was a joke. The shower head sprays a tiny mist with no adjustments. One of the worst shower heads Ive ever used. With the exception of the restaurant, everyone I came in contact with around the property was very friendly and helpful. This place is so close to perfect. With the shower, Wifi and bed holding it back from 5 stars. We will definitely be back, we loved our stay, next time ill just bring my own pillows and hope the shower is better.

The location and grounds of this "resort" are absolutely beautiful and well taken care of. I just wish I could say the same for their maid service. Upon our arrival, a used wash cloth was found hanging from the shower curtain rod, which also tells me that the shower curtain itself was also not switched out for a clean one. Besides that, it's the small attention to details that matter, (small dead piles of flies in the windows, a hand towel rack that was coming out of the wall, a light in the bathroom was out)--Not to mention we ran out of creamer for our in room coffee and were told we should go buy some at the market! Are you kidding me?! For nearly $1,000 for a 4 day stay, I would think that THEY would go buy some for us! Rude. All that being said, at least the bed sheets had been washed and the bed was comfortable. I just expect a level of service that matched the dollar amount we spent during our stay. This should really be a top priority, especially during a pandemic. I hope this review helps them to clean up their act.