Rainbow Mountain Resort

Could not have been much worse, which is I guess a badge of honor? We used to love Rainbow Mountain because it’s the only place in the area like it. In fact, we have stayed many times. This time, we recommended it to my old college friend and his partner. All four of us (without really discussing it much) stayed exactly one night and forfeited the second night in order to escape back to the comfort and cleanliness of our own homes. It’s a shame. My partner and I drove separately from Brooklyn. Staff are always so kind and the runaround between them and management feels scripted and never really brings satisfaction (which creates the default we experienced of just leaving.) Truly horrendous treatment of the community. In our case, my room was changed without giving me any notice. I don’t know what went wrong in the Lodge, but that was the first surprise. Our room in Cherry House was incredibly run down and, well, not clean. There were dead insects, damaged utilities, the smell of roach killer, hair in the shower, crust on the floor, etc. My partner wrapped a towel around a razor sharp exposed edge of a decaying baseboard heater. I asked simply if we could upgrade our room. I didn’t even complain. After the back and forth dance with the owner, it was clear that although there was availability and we hadn’t touched our room, because it was a holiday, there would be no way to do this. We’d have to purchase an additional room. Gosh. As I said, we love the place enough to recommend, the vibe, the people, but between our friends and us, that’s hundreds of dollars we just gave them for nothing. I am so embarrassed for recommending it, as they literally never have off. After a few hours the staff was able to contact the owner and the only solution was to send a cleaner to deep clean. These photos were taken after that. We emptied our bags and shook our things off one by one and sheepishly left after leaving our key. In summary, zero bad blood, love the staff, but they could’ve done (much) better and it all points to poor management and ownership.

DO NOT STAY HERE! I’ve never been catfished until I checked into the Rainbow Mountain Resort, but guess there’s a first time for everything. The pictures of the interior of the cabin on the website don’t align with the disgusting reality of this “resort”. The bathroom was the size of an envelope, dirty with spiders as roommates. As we tried to adjust to the shock of how dirty and run down the room was, we pulled back the blanket on each bed to find they didn’t have mattress protectors, or a fitted sheet. Just a super thin flat sheet, with visible blood stains on both mattresses! We checked out immediately, and were promised a refund. Surprise, surprise, it’s almost 2 weeks later, no refund and no response to my calls or emails.

This place may have once been a great place to stay, but I would say that day has passed. Their customer service is terrible. They do not have any sort of professional answering system for the phone. You have no idea if you were actually calling the correct place Plus they will not even answer. I actually did not end up staying there after reading the reviews and seeing pictures of how utterly nasty it currently is. And the cancellation process was a nightmare.

I always wanted to check it out. I went there on a weekday to swim in the pool, and what a disappointment it was. Driving up to the property make you feel like you're in a horror movie, place looks abandoned and in most places overgrown with grass. Because it was a weekday, I wasn't expecting it to be packed with people, but still, place was pretty deserted. There were maybe two couples and a lady running a bar stand. Horrible experience! Water was pretty cloudy, their restrooms/changing rooms were disgusting, and mold all over the ceiling, and warped sheets of plywood for stall doors. I think the owners just given up on the place long time ago, entire place in disrepair, no wonder no one wants to go there. Honestly I was disappointed and won't be going there ever again. Sad! As for price, even tho website said pool passes were $18 for two day pass, I was charged $10 so that good i guess. Drinks are overpriced and so watered down. $11 for a 1oz cup of 95% pineapple juice, ice and coconut mix and ONLY 5% of alcohol should be illegal!! My verdict and a warning to all my lgbt people is DO NOT GO THERE UNDER ANY CIRCUMSTANCES! take your money elsewhere!!

My husband and I came here for our honeymoon for a whole week because it was affordable and the pictures on the website looked beautiful and it said that it came with a continental breakfast, it also had a restaurant with a bar which our whole stay all that was closed besides the pool so it’s false advertisement.Check in time was 4pm to 7pm we arrived at 5pm and went to the lobby to check in, there were no lights on and no sign of anyone. We walked around to find someone but it was an absolute ghost town, as you would see in a horror movie. At the lobby there was a phone number to call outside the building to check in, so I called at least 20 times and no one picked up. Almost an hour an 30 minutes go by, an a lady calls me back an she tells me our room number and messages me the code to get in, mean while all this happened while we were outside in a thunderstorm and our clothes were drenched. She also put us in the wrong room because we booked to stay in a cottage, instead we got a king room in the motel, but it had a mini fridge, tv and a ac unit, unlike the cottage so I was pleased with that. When we got to the king room we looked around an found dried up blood on the sheets and also on one of the hand towels, which is disgusting because if there’s blood on anything you should THROW IT AWAY not reuse it! But the worst part is, is that when I was doing my skin care routine I dried my face off with the hand towel that had blood on it not knowing there was blood on it. I felt so disgusted, I rewashed my face then I tried calling the phone number the lady called me back on to give us new sheets and towels, an no one answered! So we slept with no sheets! Next morning I was going to complain to them but again it was a ghost town and one employee got there at 11am to open the pool and bar an she said the manager wouldn’t arrive until Friday afternoon, which our checkout time was 12pm Friday. So we tried to make the best of it, the pool was green and cloudy an the employee said it was because they put cheap chemicals in the pool to clean it so it reacted badly an turned the pool green so I guess that day they went out an bought the expensive chemicals to fix it, an the pool didn’t clear up until the last day we were there. When Friday hit the plan was to check out then come back when the manager was there so we did and we explained to him what bad customer service we experienced and what we walked into our room with dried up blood sheets and towels an all he did was argue with me and say “why didn’t you say anything to anyone when you were staying here, instead of checking out and saying something”? I explained that I tried calling the phone number that I spoke to the lady on the night we checked in and no one answered, and the next few days a lady was working at the pool and she spoke a little bit of English, an she told me the manger would be in on Friday afternoon. And all the manager can say is “ your discriminating against my staff”. All because I said she spoke a little bit of English and he was turning it around on me by making me look like the bad person here. All I wanted was a little bit of my refund back due to the inconvenience of what we went through durning our stay. I took pictures of the dried up bloody sheets as well as the towels and showed it to the manager. If I didn’t take those pictures I feel like the manager wouldn’t have gave me some of my refund back! I highly recommend for anyone to not come here at all, an to save your money for some place better!

I have nothing positive to say about this place. Everything is run down, including the staff. Managers are anti-Black. Hot tub wasn’t available. Rooms were disgusting. Food was trash. Drinks were trash. Horrendous place.

I am unable to get a hold of the place. Fortunately, I plan ahead and like to talk to someone. So far i have dialed the phone over 40+ times in the span of 2 weeks and no answer. Heed the warnings and stay clear of this place. If they are unable to answer calls, they are unable to cater to you with dignity as a business. I will be canceling my reservation before I head there and will find a different place to vacation. So much wasted time calling them.

I mean, if you're looking for an abandoned bathouse turned into a motel, this is your place! Comes complete with the smell, add some urine scented cat spray, and I think that just about sums it up. Would not recommend...unless you like living nightmares, and not even the good kind...

This was our 2nd time going to rainbow mountain. Its rustic AF. The staff are all friendly and were accommodating. The rooms were cleanish. They need to put covers on the mattresses! Besides that our cottage was fine. The pool area is odd to me. The bartenders move sooo slow. The music is SO LOUD. The DJs here feel the need to blast the music by the pool to the point where its very unpleasant. Its jarring and its hard to have a simple conversation. It doesnt make any sense. I'm really glad this place exists and it is special but don't get your hopes up for a nice fancy getaway. It's almost like a rustic summer camp vibe. It's a little trashy, and a little divey but people are generally nice. It can be a fun place to visit with friends for a day/night.

Very delayed review. Stayed at Rainbow Mountain "Resort" a few years back. We had booked a room in the main building and after checking in, we decided to go to our room and drop off our bags. The lock didn't work, so we were hesitant, but decided to give it a try. The room was very barebones and dusty. What made things absolutely horrifying was the corner along the ceiling was absolutely infested with ladybugs. I know they're harmless, and just a few would have been fine. But I'm talking hundreds, if not thousands. We went into the hallway to bring it to their attention and noticed the hallway ceiling above our door was the same. When we told management, we simply got a shrug of the shoulders, with "it's ladybug season" as a response. No offer to change rooms, no other comments beyond a careless comment. Would never recommend this place to anyone. It's disgusting.

DO NOT STAY HERE! The accommodations look NOTHING like the photos online. The hallway and room smell like urine, the sink was completely backed up with bugs in it, I found two different pairs of earrings on the carpet that had not been vacuumed, someone's hair in the pillowcase, and the mattress covered in disgusting stains. Some of the minor inconveniences are: the door barely locking, and them charging an extra tax and "resort fee" of $50 upon check in (which was already paid for in the initial invoice). This place is completely unsafe with mold and other bodily fluid smells in the air, bugs, no house keeping, and it seemed like I was the only person staying there. If you want to get an STD, tetanus, raped, or a lung infection, continue with your booking. I left immediately. There is also about 2 to 3 total people at the bar on a Saturday night. In addition, they are not responding at attempts for a refund and I'm having to dispute the charge through my credit card. Please see photos and videos before booking anything here.

I literally just called to inquire about late check in. Gentleman answered on the phone Rainbow Mountain how can I help you before I can reply he hung up. I have stayed here before I booked online before and want to go down for the weekend for my birthday. I don't think that's going to be happening. . So me being a professional and in customer service industry. I called back and said hello do you usually hang up before you get a response on the phone. He says to me I said something and you didn't say anything. And he said this with an attitude. Now being in the customer service industry I would have said to the customer i apologize, I didn't hear anything. How can I help you. Anyway I continue to ask him about late check out he sarcastically said tomorrow at 4:00. So you know there's no way I am going to book a stay at a place in the wilderness with someone who staff member has a horrible attitude if he feels that he can get away with that why not the rest of the staff. It's not like I'm booking a reservations at a high end Resort and like I've stayed here before it's nothing spectacular about this place it's in the wilderness, by far it is what it is. Just something to do. Definitely will spend the extra money for better service!!!! Don't Waste Your Time!@!!

what a horrible place. pictures are from years ago. does not look the same at all. there was no food available. the first day I got there no one was there, not even a single employee. don't waste your money on this horrible place. no soap. no shampoo. no nothing. a complete criminal fraud. Not even close to what it was years ago when people who cared owned it. Wish I could say more. What a waste of gas to get there. Waste of time to even be there. I deserve a complete refund You criminals

This place is not what they appear to be. It's not for the gay community. It's built to make you bleed money. Nothing is like it used to be here. The rooms are run down and the prices are 3x what they used to be. My chief complaint with this "resort" is that they emailed me (see email attached) an alleged "thank you for being faithful to us" email with a certificate of a free 1 night stay. The email is clear and succinct. It states that the offer does not expire and thats it. Today I called in to see if I could actually cash in on this offer. Seemed to good to be true. I made 2 calls and both times I spoke with Nya, Who confirmed I could use the coupon AND she put me on hold after telling me she would confirm with her manager.she came back and said yes you can have the king room for 4 people on Sunday July 16 and check out next day. I told her I would call her right back after confirming with the others and purchasing the flight to ensure I could get it since I'm coming from LA. She said great. I asked her if she could hold the king room while I got back to her she said yes. I called back in to book the room and spoke with a man who said he can not honor the coupon. I asked him why and he said it's only valid in 2022. I said the email states no expiration and again he said there's nothing he could do. Then he said actually it's only valid mon-thur. And again I told him that's not stipulated anywhere in the email. I asked to speak with Nya on several occasions and he continuously refused to let me speak to her. He told me there is nothing he could do to honor that email even tho I already bought my flight. This is Rainbow Mountain at its Core. Greedy and deceptive. I Can not believe that within 20 min the yes yes yes turned to "I'm sorry we can't honor that" Be aware when you book here. The rooms are not up to date and service is overpriced. Just pay the 5$ for the pool day and that's all you need. Never staying here again.

This place was my cheers for years. I have such fond memories. But it has gone down hill since the new owners took over. It is unrecognizable. They have run out of food, ice, beer. The club will be randomly closed. It must be a front for something else because no one is ever there.

To stay at this place overnight, is the absolute worst thing you could ever do! I've been there as a day trip before to go to the pool, and that was a lot of fun. I decided to stay with my wife for the Fourth of July holiday. First, I was instructed to pick up my room keys not from the front desk, but at their ' nightclub' since I was arriving after 9 pm. We get to the room and the parking lot was completely overgrown with weeds. The room was described on their website as having a refrigerator, there was none. Went to look for ice, and could not find a single ice machine in the entire property. There was no phone in the room, and when I called the main number no one answered.! Then, when we went to put the tv on to try and relax a bit before bed, it did not work at all. Could not even get basic cable. I went looking around the property to find an employee, and could not find a single person anywhere. We walked back to the room, and tried to open the door with the physical key they provided, and it would not open the door, even after trying different ways for nearly ten minutes. Our dogs were inside crying, so I slammed the door one time and it busted right open. At this point, we were completely fed up and decided we had to get out of there as soon as possible. After this nightmare it was 3:30 in the morning and had to repack all of our belongings to go to a normal hotel. I am so beyond disappointed that this place would even have the nerve to charge what they charge per night to offer you below minimum accommodations. Do not stay at this place or you will surely regret it.

Love. Love. I love this resort. Unfortunately, they were significant accommodations that made me very uncomfortable. For example, there are no bed sheets, no bathroom "shower carpet", the main pump at the pool is was completely open," someone could fall," and so on. Many significant things that need to be addressed. I want to come back before winter this year, but with the price and the service, probably not. I am still paranoid because no bed sheets.

I would like to share my experience here. I read the many bad reviews on this campsite and still chose to book a weekend for my birthday with my wife and friends. I booked a cabin that sleeps 6 online. Before arriving, I received an email letting me know that my cabin would be shared with 6 other random people that I have never met. Would not be an issue if it had been disclosed before booking and if it was a lower price. When I called to ask about this, the front desk informed me that these people would have unlimited access to my room through a shared door/key and that since they were splitting the cabin, that there would only be 2 beds available for my party of 6. I asked the front desk worker why they would advertise a private cabin that sleeps 6, allow me to book months in advance, then overbook it with another party. When I said there would not be enough beds for everyone, she suggested that I sleep on the floor. I got all of this in a written email and filed a charge back due to the fact that they double booked my cabin and could not provide what I paid for, which the campground had the balls to contest. Would never recommend this place. I actually find them to be despicable. Instead, the KOA Delaware water gap is an amazing campground and has made me a lifetime camper.

This place is by far the worse I have ever been to the room was nasty dirty and smelled like basement and to top it off they gave me a key that did not open my room door there was no staff at all please don't visit this nasty place it was a total waste of my time and money OMG this place is such a waste of time I was so disgusted by the whole place How do you go to a place and there is no front desk no phone in your room the door was a door you have in your bedroom they had half a latch on the door no security at all the parking lot was out of this world dirty my truck was almost in the middle of the lot like it was crazy had to leave there and not to mention I was the only one there SMH

The one star is for the staff. Waiters, bartenders and front desk folks were very nice and helpful. The facility itself is almost beyond description. I certainly wasn't expecting 4 stars but this place needs to be shut down. There is literally no maintenance of any sort. Holes in the walls, doors broken , wrong sized sheets on the scariest mattress I've ever seen in my life, NO FIRE DETECTOR meanwhile I counted 7 extension cords in use scattered in every direction in the room. The sink was backed up, bathroom light was so dim you can barely see, plumbing issues apparently as the smell of backed up cesspool permeated the property. Do not under any circumstances spend a night in this place, it is literally dangerous and should not be allowed to operate. Have already filed a complaint with Monroe County Code Enforcement re: fire safety concerns.

This was by far the worst place I have ever vacationed in my 46 years of life. This place is totally dilapidated. The pool and surrounding deck was filthy and most of the chairs were broken. I'm surprised I didn't get hepatitis from the pool water. The garbage dump area behind the suites was disgusting and there was garbage strewn all over the place (and I say the word "suites" loosely because a stay at a motor inn would have been an upgrade). The light in the bathroom didn't work so we used a lamp from the desk in the bathroom. The removable shower hose was placed about 8ft high so you couldn't even reach it. There were approx 3 people running the whole place. Moon and Francisco were amazing. Moon did everything from checking me in to taking food orders, cooking the food, bringing the food out to the pool, cleaning the rooms and was the bartender at the nightclub. We are talking about a 10am-2am shift that she did. I'm sure the resort pays her a pittance which is abhorrent. The bar was never fully stocked. You couldn't even get the type of alcohol you wanted. The "continental breakfast" was abysmal and a complete joke. Dry bagels and pastries with a lump of cream cheese and some bananas. There were never any plates so you had to resort to using napkins if there were even any out. The coffee was good surprisingly. I will never come back here again and I highly suggest that you don't either. I'm surprised the health board hasn't shut the place down.

It used to be good. Now the place is falling apart. I had to move three times management needs to get it together before renting rooms that don't work either with hot water, heat, television, and even in the most expensive MOTEL rooms, Wiring connections I'm not up to code and loose outlets for charging phones didn't even work, worth mentioning ants, moths, and spiders are another nuisance as long as they do not have an exterminator. I am so disappointed after coming here for years. just one more thing to add on a Friday night we went to the bar. nobody was there except for us three, and the bartender with two associates.

This place is so run down looking. The grass is ridiculously high and uncut. We booked for camping. We got here. They handed us a key and put us in a cottage. We picked and paid for the tent for the camping experience. They told us they were unavailable and not open right now. It takes 3-5 days to get our money back. My wife and I would highly NOT recommend this place for ANYONE. Worst experience we've had trying to stay somewhere in 5 years.

DO NOT STAY!! THEIR WHOLE WEBSITE IS FALSE MARKETING !! I was excited to stay here for an overnight hiking trip, but when we arrived we quickly realized this place had fully scammed us. We immediately did not feel safe when there was no deadbolt lock on the main door. The room was not clean at all, nor did smell clean. There was dust, dirt and hair on the floors. The bedding did not have a fitted sheet to cover the mattress and also was not clean. The lamp was broken. Live spiders were in the room. Multiple holes, tears and stains on the walls. The staged photos depicted had art on the walls, bed side lamps, large carpet, etc that was not in the room. The hot tub we were looking forward to using was not in service. To say the least the place was non inviting and felt uncomfortable and unsafe. This place felt more like a whore house that is being rented out by the hour... I have attached photos for proof of what I saw which we then immediately left and was forced to find another hotel for the night. Their communication was horrible, lied about a manager getting back with me and still have yet to receive any feedback requesting a full refund for the fraud of a service they failed to deliver.

Well, what can I say about this place. Went to the club and there was only three people on Friday. I said maybe it's just one of those nights once back on Saturday it was the same three people. So I decided to ask the bartender what's going on he says it's slow season. This place is more dead than a cemetery. I don't know what is going to take to bring it back to what it used to be in the 2000s. I wouldn't recommend it. The rooms are outdated and old electricity doesn't work there's not enough water pressure there's never hot water and every time the place is booked something always appears or breaks down. Don't even get me with the kitchen that food was reheated from the freezer from last year. The bartender is also your host your waiter the cook he does everything and mind you he doesn't even speak proper English. And don't even get me started with his pronunciations online. Oh my God it's like speaking Spanglish. Who knows what that means. Oh and at the bathroom in the club they have Dawn detergent as hand soap.

Sunday night stay 438. Hung out for Sunday for a day and ordered nachos. At least there is no fee to for using the pool for the day for my buddy visiting.

Wish i could give it zero stars! Place is a dump! Couldn't get my money back and didn't even stay there . The rooms are old dirty nasty . Then they tried to downgrade me instead of upgrade from the room we had . The second room both the cherry rooms are horrible . Don't stay there ! They should be closed !

Can I start with the cliche "0 star option, please". What was supposed to be a relaxing weekend after a strenuous week turned out to be the opposite. I need a getaway after my getaway at Rainbow Mountain Resort. Customer service? None. I asked about wifi, the person who finally answered the phone at the desk said there was no wifi for a couple of days. That was a lie, it turns out there was no wifi at all for over 2 weeks. Instead of getting the truth, I just saw the reviews over the last couple of weeks and came to the conclusion that way. Cleanliness? No. The room was filthy. There were so many spider webs. That leads to spiders and a LOT of them. Bugs, I understand, but when there are layers of webs behind the headboard and spiders are crawling all over the bed, that isn't acceptable. No fitted sheets. Instead of investing in a proper fitted sheet, they used a flat sheet and tucked the corners. That lead to you having no choice but waking up on top of a filthy mattress with no layer between you and the filth. There was a desk lamp on top of a chair, in lieu of the pretty nightstand and light featured in the advertised photos. The best part? Heat. No heat. None. You call and nobody answers. I wrote the resort on Airbnb, no answer. So my wife and I sat in the car in the middle of the night to warm up. On top of the fitted sheet was a thing blanket. We actually had to fall asleep in the car because it was freezing. Horrible experience. We walked passed employees and all we received were odd looks. No good morning when we walked by to hand them the keys and we waited while they finished smoking, although all we wanted was to get out. Horrible experience and I think the community has been through enough.

We had reservations for September 13th and 14th which we booked through hotels.com. When our travel plans got delayed, they were very understanding of the fact that we would only be staying the 14th and allowed hotels.com to fully refund the night of the 13th with no surcharge. I appreciated that and was impressed by the customer service I get from the individual at the front desk named Maggie. When we checked in on Saturday, we met Maggie in person and she was very kind and hospitable. I was impressed that there are like 3 bars, a restaurant, a pool and a 10 person 24 hour jacuzzi. I was excited to stay. When we got upstairs we realized that this is a dorm style facility in which bathrooms are shared. Bathroom floors were wet and not well cared for by the guests (soap not rinsed out of the shower, floors soaked, toilet and sink dirty). We were pretty let down but figured we would deal with it since it's only one night. We walked into our room and the first thing my eyes zoned in on was a gigantic DEAD COCKROACH on our windowsill. We went downstairs and let Maggie know who offered to switch our room which we declined. We were advised to contact hotels.com for a refund which again the staff approved and we drove the 5 hours back home, ending our weekend getaway then and there. If a roach is in one room, they're in every room. If a roach is in your rooms, roaches are in your kitchen. Shocked, disgusted and disappointed, though very pleased with Maggie's hospitality and customer service. She is the reason I would be ok with 1 star.

This was my second time back here in a few years. Staff : staff was iffy. Not overly welcoming but not completely rude. See "Food" section for more deets. Rooms : Stayed in the cherry house. First off, i booked a queen bed online and was given a full. Checked in late so it was too late to complain. Room is just as many described. Smelly. Dirty looking carpet. Dingy. Hairs in the bedding. "Updated" with random framed things on the walls. Bathroom smelled like a locker room. Never have i ever experienced a sink that only the hot water worked. And the toilet! OH SKY GOD! It takes a whole minute to almost (like 87% ) complete a full flush, and then 10 minutes to fill back up. The lock to the bathroom was a hook hinge that went into a hole drilled into the back of the door. The only positive for the room is that that poor, little, ancient air conditioner did a great job. Food : Continental breakfast is some bread and an old looking coffee dispenser. Didn't want to further temp fate with that. Did not get to eat at the restaurant because as we went to be seated, the host asked us to wait a second, and after 6 minutes, never came back. So we drove somewhere else to eat. Nightclub : Hours listed says 8-2 but it was more like 915 when it opened. They got all the liquors, but mixers are limited and they don't have limes or other garnish. Price shock! 2 shots and 2 drinks were about $50. And it was not a cute resort cocktail, it's a plastic cup from a dive bar! I will say the dj was really friendly and played great music though. He also took requests. Pool : the real reason why I came! I was so excited! But... it was so gross. SO GROSSSSS! Dead flies, spiders, bees, hair, mystery bugs and oil slicks floating everywhere you go. I was a second away from using the pool scoop to clean the pool myself, but then remembered, I was on a mini holiday and to just ignore the filth I was swimming in. There is also a bar at the pool... that didn't have ORANGE JUICE OR CHAMPAGNE! a gay resort with no mimosas! BLASPHEMY. Luckily I'm smart and brought my own mimosas from my room and the bar gave me ice for free. Dj played here as well, but at a volume for a football field. I had to keep my ears pointed away from the dj booth speakers cause it was way too loud. There are many chairs around the pool, but note that some have a cloth covering, I think to try and trick me. But I saw the state of the chairs underneath. PLEASE STAY HIDDEN! and two, I didn't see them change them out. So all the pool people sweat from the day before is ready for your pleasure today. Overall, I will not be coming back again. For those of you just looking at the photos on the website, be warned that at one point, it looked like that. But imagine 40 years had passed since that photo you are drooling over was taken, and sprinkle in some very very VERY light cleaning, and that's what you get. One of the rooms on the gallery on the website was my room, but uh, maybe it's evil twin? Did an apocalypse happen? Is that the smell of my money ? If you're looking for a little queer friendly getaway, be cautioned. Looks can be very deceiving on a website. But if you're like F it and want to have a much less than glamorous weekend adventure full of "is this really happening moments", book your room! And if after all this, you still have that tinge of adventure, I suggest you do not book directly from their website as many others have way better rates. And frankly, you should save as much money as you can if you stay here to help offset the huge amount of regret that follows.

I have previously stayed here about a year ago and it was a great experience. But it seems like they changed management and staff recently. I booked a 2-night stay for my honeymoon and was really looking forward to it. However, I never got confirmation of my reservation but was charged. Thought that was very weird. Tried calling, it took days to finally get a hold of someone. Left voicemails and emails. Nothing. When I finally did get to speak to someone they said their "system was down" and they were not able to send confirmations and that there were actively working on sending it out. More days went by, about a week after making a reservation, and still nothing. Finally, I got fed up and requested a full refund via email. Of course, as soon as I sent the email requesting for my money back I get a call right away. It has been over two weeks and I still have not gotten a refund even though they said they would send it over right away. I had to file a claim with my bank. Super sketchy and scammy place! I would seriously avoid them at all costs. There is a reason there are so many bad reviews. This place has great potential. But it is not what is used to be. STAY AWAY!!

The food made by chef Robyn was phenomenal! My only complaint is there is not a combo deal for guests staying for an extended time. I ended up almost doubling the room price for 5 days in food; each meal was $20-$30. Staff is super friendly and the resort is beautiful and serene

After 30 years coming here, I am throwing in the towel. The service is so bad, I can't take it. Employees are massively confused, all the time. Took over an hour to get lunch. Told halfway through the wait that they were missing ingredients. Went to the bar at night and waited 20 minutes at the bar for a drink and had to leave. The bartenders (2) were completely inept. It was not crowded, problem was they had the attention span of a housefly. Management no better, they were there the whole time and completely oblivious. I saw several people leave without being served. The place itself has always been a little tatty but cleanliness has taken a dive as well. The fun was in enjoying the pool, the food, and the bar. I'm afraid they have crushed those memories. I will wait for this place to be sold once again before taking another trip.

Absolutely nothing to do during the week. Nothing. Everything was closed. Sad not what I remembered. Also think I got an infection from the pool. Sorry.

(The 3.25 stars only apply to the pool and nightclub when they are open. Make sure you read the other reviews, including the ones that are "not recommended......") The lodging is bad - outdated, unsecured, dirty, and has none of the usual amenities associated with a hotel/motel. There isn't even a phone to ring up the front desk. The front desk closes after the last guest arrives. Also, they charge you a $13 resort fee regardless of whether you've already pre-paid your booking. It's just not a place to dine or sleep as of now. Over the years I've had some good times in the nightclub. The outdoor pool is beautiful, and it has a bar too. It's a shame that this last vestige of gay-centric life in the Poconos can't do better.

Nightmare Vacation I have been coming to this resort for decades. I took my husband here in august 2022 to a declined, broken down shadow of its former self. I raved about this place aNd was so excited to share this with him, but rude staff, false advertising on their website, no running water, no bathroom and pool was green is what we encountered. we had the large cabin that looked like it wasn't clean from the prior guest. bedding was not the right size for the bed. cabin was smelly with old magazines that should have been thrown out. we went to check in and the staff were on their phones looking at men on Instagram. I excused myself as I interupted to be told they would be right with me. I gave them a few minutes and interrupted again, the employee looked at me as if I was intruding on them. I ask for the gym and was told they have one. i acknowledge the gym but asked how it's hours. he said, it's open. i asked all day? "no, when we decided to arrive, we open it." Really?! I was offered a drink to stay? Again, Really?!! How about running water, open kitchen for food? You have to leave the resort to eat or stay hydrated. Cabins are not what is advertise ( maybe 30 years ago) we did find out that a business group has purchased the establishment and they are letting the place run down. What a horrific experience. This kind of bad experience you can get for half the price somewhere else. this is a LGBTQAI+ establishment in name only. Why support a group that it's obvious does not support the community they claim to serve. where did the great Rainbow Mountain go to? Save yourself the aggravation and time and stay somewhere else! I wish I didn't have to write this but not fair to allow anyone else have this horrible vacation experience. Best, Jose

My partner and I were celebrating our anniversary. We booked a 3 night stay in The Cabins. Upon arrival, there were no other guests and we went to the lobby to check in. The woman at the desk was nice but not welcoming or inviting. Her child was sneezing and coughing every 30 seconds or so and there were 3 other children running around the lobby and bistro area. We got our room key and went to our stay. The Cabins move when you walk in them and the structure is questionable. We decided we wanted to pay for an upgrade to one of the King Rooms. We were upgraded at no charge and were put in the King Room. Behind the motel looking building was a field and some dumpsters. The field and rest of the "resort" property was littered with open bags of garbage from the bears and wildlife. We toured the property and was constantly met with bear scat and rusty playground equipment. The property looked neglected and unmaintained. We walked around the lake behind the Lobby and was met with a white skunk. There are a lot of animals around here and it tells me that not many people frequent or stay here to ward them off. We also found out that the night club, bistro, gym, pool and other amenities on the property were either closed or not open so there was nothing to do on site. We decided to go to East Stroudsburg. After we spent time in East Stroudsburg, we returned to our room to shower; but there was no hot water at all. We called the front desk but they leave at 9PM till 9AM and we had no way of getting in touch with someone here. We knocked on all the doors in the motel building and no one else was staying; now we know why. We discovered the room next to us was unlocked so we decided to check if that room had hot water; it did not. So after a long day of frustration at Rainbow Mountain, we decided to leave our room key and leave at 10:30PM. We sent RM an email with the reason for leaving and was contacted the next morning. The girl on the phone said she would talk to her manager about the issues and the no hot water. I followed up with an email and was told we would receive a FULL refund for our troubles and the no hot water. We checked our credit card statement and saw the refund, however, Rainbow Mountain charged us AGAIN for the stay after they refunded us. We have called to see what is going on but have had no luck. We filed a chargeback request with our bank and will be reporting RM to the Pennsylvania Health Department.

A fun place thats gay friendly, and with strong drinks. Fire island has the dolls, here has souls.

I am writing this review for the Rainbow Mountain Resort restaurant. The chef, Robyn, was outstanding. We sat on the covered deck which had a romantic ambia. Coming from Brooklyn, we can certify Robyn's pork chop was as good as any fine dining establishment in NYC. The pesto pasta was also great, with generous freshly shaved Parmesan. Would definitely come back for round two and more.

The best way I can describe this "resort" is an overprice back road motel. The staff was ok, not rude, but not friendly. The king room we stayed in had seen better days. We made the best of the weekend, but definitely not worth anywhere near the price we paid. The pictures looked amazing, but pictures were definitely photoshopped.

The vibe is so energetic and open . Everyone is so nice its like a family. They had a bbq and the food was really good. The drinks were priced pretty good . Having a great memorial weekend !!!

this place was extremely racist and horrific. they overcharged us for rooms and staff was awful. they ran outta water (no bath, no running water to shower, no water whatsoever) and called the police on black people. CONTINUED TO CHARGE OUR CARD AGAIN after we left. DO NOT GIVE THIS PLACE YOUR MONEY YOU WILL REGRET IT

Very nice. Such a friendly staff. Renovated rooms. Great pool party. I think the management could do a better job being consistent with policies, re: where pets are allowed, but overall it's nice. I probably would not bring my dog back because of miscommunication and confusion about where the dog was allowed to go on the property.

Dear Rainbow Management, after 38 phone calls and more then 10 email I m still waiting for you to contact me!!!! I m very peaceful and I would like to let You explain Why someone (or maybe you) stole 400$ from my credit care. Using someone cc information without authorization is a fraud and Federal crime. STOP HIDING !!

We just finished a two night stay and will not return. Just read all of the reviews already posted. You won't find many favorable ones within the last year or two. Overpriced food and drinks. Garbage laying all around. Manager/ owner no where to be found. Hopefully they sell it to someone who is willing to put the time and effort into it and restore it to what it used to be.

This is the 4th time I've come in these past few years and each time the place gets better and better. It's not far from nyc and it's a great place to Come and relax with your friends. The cabins are cute and rooms are cool too. There's an amazing pool with views of the poconos, jacuzzi which you can use all night, a nightclub and a karaoke bar! They also have 3 course dinners and breakfast package that you can't beat the price. The scenery is beautiful and the people are really nice. A total getaway from nyc without having to go too far. If you are deciding which gay camp ground you wish to go and are undecided, take my word and go to the rainbow mountain.

Came here for a one night getaway with my fiancé. Unfortunately, we were very disappointed and outright disgusted. We stayed in the main lodge and it was very dirty. Nothing was vacuumed (the hallway or room) to the point that there were dead yellow jackets throughout and we found dead beetles in our room. The sheets weren't cleaned (we found stains on the blanket and hair in the sheets. The room smelled when we walked in and the window didn't open to let out the smell. A/C didn't work well and we couldn't turn the fan on without having the light on as well, so we were sweating during the night. Since we were staying in the main lodge, we had a shared bathroom. We've done hotels with shared bathrooms before and have no issue with them, but this one was gross. There was hair everywhere, calcium stains on the sink, and more dead insects. If you needed to cross the street from the main lodge, it was dangerous as people would fly down the street from blind spots with no signage. A big reason we wanted to stay here was because they have a hot tub. When we emailed them about it, we were told the hot tub was available, but when we checked in we were told it was closed for the season. They are inconsistent when relating information through email. Lastly, they told us the bar had a theme night happening when we were there. We went to the bar dressed for the theme only to find we were the only ones dressed for it, which was honestly embarrassing. We also asked for one extra pillow multiple times and never received it. We wanted to like this place as we always support LGBTQ places, but this is one place I will never go back to and tell friends to avoid, which is a shame because you can see the potential of the place, but it's clear the owners and employees don't care.

Booked a cabin for retro weekend. The DJ was horrible all day Saturday. Retro party never happened, bar ran out of white claws and Titos and did not have proper change. This place was severely under staffed, food took forever to get, grounds were not properly maintained either. They never came around to clean rooms and clean up garbage near the cabins.

My intended review of this place was so long, I ran out of characters. Yes, it was that bad. So bad, I'd rather get a transvaginal ultrasound every hour, on the hour for the next year than stay at Rainbow Mountain again. The Abridged Version: The rooms were dark, dirty, and smelly. We had to switch rooms and one option reeked of cigarette smoke. When I told the person at the front desk about it she said, "It's been 3 weeks!" The room we chose had a dirty floor and you could tell the previous occupant had a pet. If that doesn't tell you something about this place's upkeep, I don't know what will. No bins in the room, had to take out my own trash, no turndown, and we bought a door mat so we wouldn't track dirt into the room. The only thing I got as advertised was a bed. No wi-fi, no continental breakfast on the first day (was late the second day), and no food for non-meat eaters despite the pictures on the website. How stupid of me to think the branding was an accurate representation of the business, right? Could not get a straight forward answer from anyone about anything. Was offered a 10% refund, which didn't even cover fees. Had to haggle to get dinner comped for me and my friend. Manager was seriously going to give only one of us a free meal. He told me to come back in the summer because that's when it's fun. My complaint wasn't that I wasn't have fun, which was true, the complaint was I wasn't getting things I paid for. Telling me to come back in the summer was dismissive of my experience. I'm four hours away, why would I waste my time and money returning to that dump? I figured Rainbow Mountain was a glorified camp ground, but that description is very generous. Dinner was...scary. I only ate the salad. The salmon was overcooked. I didn't even know salmon could get that color. It looked like chicken braised in red wine and it was hard as a rock. The waitress offered sautéed veggies because it is all they had left. Then another person came back to tell us they didn't have it. I understand places have off seasons, but come the f*** on. It could have been a cute time if anyone knew what they were doing. The management and communication were terrible and dismissive. I was really looking forward to staying there, but I was miserable. To be fair, the club on Saturday was okay because there were more women around, but I was the happiest when I left. I am not a morning person by any means, but I was up at 7am packing my things. I felt like I got out from doing a bid; I couldn't get out fast enough. Getting spit roasted by Cruz and McConnell sounds like a better time than visiting this place again. Don't waste your time and money here.

Very relaxing place..the food was great at bistro, from chef robin..entertainment at womens weekend, in bistro was elegant , and entertaining by Lulu.

My boyfriend and I stayed at Rainbow Mountain this past weekend and could not have been more pleased with our experience. The staff was extremely friendly and hospitable. Jason was very informative about the property and it's many amenities. The tennis court, karaoke bar and hot tub made for a lot of fun. We had the privilege of meeting Chef Robyn, who prepared phenomenal breakfast, lunch and dinner menus. The Brussel sprouts and cheese curds were just a couple of our personal favorites. Rainbow Mountain Resort has incredible energy, entertainment and cuisine. It is a must visit for anyone in the LGBT community and its allies.

Just having dinner here well trying to have dinner here For the most part still awaiting some kind hospitality And professionalism The wait at my table after I have been sat down has been over 30 min With not even so much as a hello thank you for coming Your waits will be right with you Sorry for the wait we are busy but will take care of you as soon as possible This is a great and gorgeous place but this service is very very uncomfortable and unbelievably not apparent

This is a total scam - extremely poor customer service. I tried to cancel my reservation 3 weeks in advance and they refused. The day of the reservation, they called me to know at what time I will arrive. I reminded them that i could not come (stuck abroad because of Covid Travel ban) and they promised to call me back. They have never done it and took the full amount of the reservation + a fee for not showing up !!!! So i called, and asked at least for a voucher, which they also refused... So I'm making sure that everyone knows how this business is run. If they treat potential clients like this, I can't imagine the experience over there. DO NOT BOOK - not a way do to business. PS: i will just post this on several websites to make sure it is visible to most of the people Thank you for your non-hospitality

I was at the rainbow mountain resort and although it's a nice place they are very expensive for a place in the Poconos. There drinks are very over priced and full of ice. There restaurant is so overpriced for the food they serve. I have been in New York at bars and restaurants recently as last week and they are not as expensive as rainbow mountain resort. I would not recommend this place to anyone.

Terrible, dirty and not COVID friendly. Staff does not adhere to masking or 6ft distance. Was served food by a person with a mask down around their chin. Guests verbally assaulted a worker on the patio. The room was dirty and smelled of smoke. Tried to talk to the front desk. We ended up checking out after 2 hours. I Have called to speak to the manager 3x and keep getting the run around. No one had called me back or addresses any of the issues there.

PROS: Beautiful location! Great hiking/walking trails nearby and an eclectic group of local fixtures who frequent the "night club" on-site. Safe space for queer and LGBTQ+ people looking to visit the Poconos. Right on the side of Mt. Nebo this resort offers rustic vibes and breathtaking views. CONS: The website for booking is a bit complicated and the photos are misleading. I was in a group of four visiting from NYC and we booked a cabin with adjoining rooms and a bathroom in the middle, I even confirmed this was the set up by calling the front desk. Upon arrival we weren't even greeted and we were told that we should have booked another room initially (which was unclear on the website) but they don't have the one we originally booked available. We ended up having to pay double what we initially thought we would and they accommodated us in a different cabin right behind the bistro. The pool and hot tubs, gym, and sauna are closed for the season (a detail that was not mentioned in the booking description). When we entered our cabin the floors were very dirty almost sticky and the shower knobs were almost coming off the wall and were difficult to work. The beds were made with flat sheets and not fitted sheets and there was a tiny beer fridge. We stayed in what they considered the "executive" suite however it was right outside a common bonfire space so we could hear people socializing well into the evening. The fire place was not cleaned from the previous guests and there were no fire tools to light a fire in the fireplace. We opted to use the fire pits outside but we had to buy our own starter log and fire fluids from a store. Most of the lamps in the cabin didn't work, under the couch cushions we found trash from a previous guest-- a very large heavy glass coffee table collapsed while were were playing a board game on it and it nearly broke my friend's foot (we had to pick up the table and set it to the side so that no one else got hurt). Overall the biggest hindrance of this resort seems to be the management or mismanagement rather-- and the owners are hetero. There is a lot of potential because the location is beautiful however, I don't think its currently worth the price we paid.

We had our company offsite at Rainbow Mountain on a Thursday and then some of us stayed Friday - Saturday. It was such a great time. The location, accommodations, and food were the highlights. We thought coming into the trip that the cabins/location would be exactly what we wanted, but the fact that the food was also top-notch was such an amazing bonus. This is really a gem!