Raising Cane's Chicken Fingers

Young lady at drive thru Ask me what would I like to order I advised and while asking about the water bottle brand options she cut me off stating “but I need you name I advise she next asked and proceed to tell her she then went radio silent Over !!! a full minute I then asked her was she ready she did not respond. Currently waiting to get through this line to get the young lady name stay tuned!!! after pulling up to the window. I did ask for a manager as I was confused on why the hold occurred. She declined to answer any questions or identify the employee I asked for the corporate information. She stated that she didn’t have it as a manager, which is very interesting. I’m not sure if it was just the experience, but the food quality was not great at all very super far my first time and last time ever eating there

Harwood Height, IL complaint for delivery when ordered through uber for not sealing bag . This is unsafe practice and food can be contaminated during transport. Called to speak with manager only to receive a rude response .

I order the Caniac combo no Cole slaw extra fries I was so disappointed when I got home. I buy it to split it with my 2 son’s hardly any fries and just small pieces all broken it has to be 6 pieces my boys were so upset when they seen what they got in that container pieces of chicken don’t look anything like the picture on the menu ☹️

Breast Cancer Puppy beautiful ideal and this was ask for by my wife. Awesome!!!

I want to start by saying I usually enjoy Canes. I had one issue in Las Vegas and it was corrected so I did not complain. I had an issue in Anaheim Hills, CA that was corrected immediately and I have to say I would rather not right a review unless I have tried to make things right and still nothing. I am a family of four and my family loves Canes. However, Canes in Lake Forest CA, is such a disappointment and a disgrace to Canes in general! Their management team definitely needs to be trained and take lessons from other Cane's in the local area! Not just their customer service they need to learn how to make their food. I went on three separate occasions and then was like I am done. They should be aware they are screwing up orders. I went back was like I was in drive thru and my order was messed up they are here thank you for coming and they messed up that order. Come on now how do you mess up the same order 2x did you just give me what I ordered back? So I took it to higher up, oh we are sorry let us send you cards for a box combo. I go to use the cards at another location they inform me they were already redeemed. I ask for a manager she says yes I am truly sorry they were already redeemed. I just got the cards. I email the manager Elizabeth Bautista she said I emailed the wrong person. Well how did I get your email if you are not the one who sent it. I have a thread of emails with their lack of service. Get your money back don't ask them to fix it. It is not worth the hassle. Two stars because I enjoy Canes just not the Lake Forest CA Location 26782 Portola Parkway, Foothill Ranch, CA 92610

Is it true you don't supply cold slaughter as a option unless you buy the more expensive box.

Bad store experience, Mobile App, doesn't have a Drive Thru pickup option. Food took 20 minutes to prepare after placing order, Beverage was not correct, ended up in the trash, store manager was handling drink cup after handling unclean items, posters trashcan and phone without washing hands or putting on gloves. Very bad experience. At Nederland Texas store.

At my location I ordered a 3 piece and my lemonADE was just ADE and my tenders weren't even tenders I got one full tender and the other two were scraps that made one full tender so l basically got 2 and not many fries.