Henk C.
Yelp
This is a warning to not go to this bakery. I've gone 3 times and every time the staff is rude and slow. The final straw was I ordered an over priced birthday cake for myself ($70) and they forgot to make it. Again, THEY FORGOT TO MAKE A $70 CAKE ORDERED 2 DAYS IN ADVANCE.
When I went to pick it up, the staff was very unfriendly. Not just busy, but curt and outright rude. They looked for the cake for 15 minutes, making me late to work. Then they said come back later in the day. I went to work, came back and the "manager" had the social skills of slug. He counted out the cash to refund me and when I was walking away he said "don't forget your 50 cents". Really?! Rude staff, slow service, they forgot to make a birthday cake (they're a bakery?!!!) and all the guy said was don't forget your 50 cents. I got mad and he acted like I was crazy. Again. They took $70 and just decided to not do the order. And I'm rude because I entrusted them to make my cakefor a work birthday party and all my coworkers were not happy. BTW I made sure they all knew Ramones did the crime.
What a horrible, horrible HORRIBLE thing to experience on my birthday. The thing that upsets me the most is I could have gone to SAFEWAY and paid a third of the price on a cake twice the size. I thought I was supporting a community business. What a mistake that was. There's no fire in the bellies of this establishment, they don't care about locals. Just rude and absolutely incompetent.
Never will I go here again I'll just go to Safeway. And I suggest you do as well. Just shameful
The front of the house has one role. Be friendly to the tops. And this hip, stupid bakery can't even manage that. A complete failure.