Dan D.
Yelp
Rare @ Encore
12-10-23
Early in the morning, took the only available Saturday night reservation for 6:30. Get there and the place has 10+ empty tables, which remained empty when we left at about 8:30. Puzzling how there is no time available, and the place has many empty tables.
Since Rare opened the wife and I have been there many times (12+) and the place is always A++ all around and 5 star, until last night. Last night it was 2 stars tops and a D rating. And I'm totally shocked and disappointed at the sharp turn the place took. While I hope it was a bad night, at over $300 with the tip, will not be back for a while.
We started splitting a Caesar salad and it was very good. Served with the great warm monkey bread, we were off to the usual good start.
For dinner the wife got Ora King Salmon which she said was great.
I ordered Loup De Mer Loup De Mer48
whole fish, coconut, garlic, shrimp, pickled fresno, cilantro. I get whole fish all the time but only at A++ dining places. This failed on so many levels, there was no shrimp, and this was a flat fish and not a whole fish. There is no such thing as serving a flat fish without bones in every bite. The fish was tasty, but bones are a no go. Add it was room temperature and not hot. Shocked.
The disappointment continued with a small bowl of mac n cheese, with lobster added. Imagine ordering mac at 18 BUCKS...LOL I know I know, then sucking it up and adding lobster for another 19 BUCKS.... I know I know, then there is maybe 1/2 of a claw meat, and its cold too. $THIRTY-SEVEN DOLLARS FOR A SMALL BOWL... I know I know.
Then the clincher which shows they are in trouble and had a change in management. We always get the table side baked Alaska and I've posted videos of this magic. No longer available, the dessert was a table side rum cake with icing on top. The waiter arrives and he has a small pot and hand lighter, He puts it on the table, heats the liquid to a flame and pours it over the top. The flame continues to burn in the bowl and the theory is the icing will melt and coat the cake. Except in this case the cake was almost frozen.
The stunning departure to a desert you may find in the local diner told me they no longer cared the cake was almost frozen, the icing did not melt, and I complained.
The waitress merely shrugged it off.
The service, while always 5 stars also, was just not there. Food served cold, water glass almost empty, no salt and pepper without waiting and asking.
Really disappointed, this place has been 5 stars all around, last night they did not care, and the place was not even full. Will not return for a long time, Rare Lounge has been great.