H W T
Google
Classic example of when you have a strong social media game, your food and service doesn’t matter.
Came here as an influencer proclaimed this “his best meal in Tokyo” - the opposite was my experience. Food was mid, fried food drenched in sweet sauce. Nothing outstanding but nothing offensive either.
What offended was the appalling service, the lady boss acted haughty, as though she was doing us a favour by allowing us to dine there. When I finished, I was told to get off my chair and move to the side (and stand there) to wait for my partner to be done so they could allow another group to be seated (and we had barely dined for 30 minutes). The ramen bar I went to with an incessant queue outside didn’t even do that, and we paid a quarter of the prices here.
I understand efficiency is key but when you pay a certain amount you expect the service to be part of the experience. And this experience was extremely negative.