Kevin C.
Yelp
Came to Rebel Teahouse for the first time yesterday afternoon after having lunch nearby. There's a parking garage right nearby on the same side of the street, and it offers two hours of free parking with no validation required.
Walked into Rebel Teahouse with two others, and the place was mostly full with teenage girls and their moms. At the time, there was no line, but people started lining up after we sat down at one of the last available tables, thankfully. I think more tables and chairs are needed in this popular store. There are a couple of tables outside in front of the shop.
The employee taking our drink orders was friendly, alert and efficient, and was able to answer our questions about some of the drinks.
While we waited at our table, the employees were pretty efficient at getting orders completed and called out for customers to pick up at the counter. The first two of the three of our orders were called out. Wouldn't you know it? The one remaining order was mine. I was actually watching the body language of the employees (what looked like a trainer and her new trainee), and it was pretty obvious the trainee messed up my order. I walked to the counter, and the trainee asked what I had ordered. He told me, "I'm sorry, I messed up your drink, and I'm working on making a new one for you." I'm actually grateful that he took the time to let me know the reason for the delay, and wish that all employees would let their customers know of any delays with their orders. Anyhow, I got my order done correctly - a black milk tea with boba, 30% sugar and light ice. The boba provided a nice chew and were slightly sweet.
Inside the store are various eclectic visuals painted on the walls and hanging from the ceiling. Looking at the individual components of the decor made me think, Oh Cool! Collectively, though, I thought everything overall lacked continuity. Personally, the multitude of red paper lamps in one of the unisex restrooms was too over-the-top dark and red for my taste. However, if it works, it works.