Dor S.
Google
I can honestly say it’s been a very long time since I’ve had such a disappointing dining experience!! While the food itself was of good quality the service was extremely poor and made the visit unpleasant!
We sat down and placed our drink and appetizer orders and main dishes a bit later, but about 30 minutes later, our main meals arrived before any appetizers! When we mentioned this to our server, she apologized and said she’d check on it, but another 30–45 minutes went by with no updates and no one checking in on us!
When she finally returned and we asked for the check, she asked if we had ever received our appetizers which we hadn’t. We waited another 20–25 minutes with our card ready to pay, but again, no follow-up. Eventually, we walked to the front desk to pay and even then, no one apologized or acknowledged the poor service!
It’s disappointing because the food was actually good, but the lack of attentiveness and accountability from the staff completely ruined the experience! We won’t be returning, as there are plenty of other restaurants with both great food and respectful, attentive service!