Red Lobster

The servers were great. The crab legs didn't have the tools to Crack them open and they were small the baked potato was small much larger at outback. The bartender was good but I felt pressured to pay in cash which I never carry and had to borrow from someone to close out my tab. Over all I would give it a 3 only because we had a large party and the servers were great but will I be back soon ...probably not.

The seafood was fresh, flavorful, and perfectly cooked. The service was top-notch—attentive and friendly. Highly recommend the lobster bisque and the salmon—both were divine. My favorite was the calamari!

I love random mom self dates. I went around 3p and no one was in there. The drinks were good and my food was amazing. Need to try the boil next time. Thanks Tae my server she was great.

Our server Terri was one of the best servers we’ve had in a while. Very kind, attentive and professional. The restaurant itself was very welcoming and clean. We will be back soon!

My husband and I went for dinner earlier this week to celebrate my birthday and had a very good time. Service was amazing! Jill is a wonderful server! If you are lucky enough to have her, she will make your meal extra special. Holiday drinks were delicious and food was very tasty. The warm Cheddar Biscuits, as usual, were perfect! Restaurant was clean. Some of the booths and tables need some extra TLC but we had a terrific time and will be back!

Jen was great! Came for my birthday and was not disappointed! Food was fast, hot, and delicious. Highly recommend the Old Salt’s Smoked Old Fashioned, too.

It was our very first time coming to this chain and I was very excited to try their food. Overall experience was pretty good! We got seated right away and our waiter was greeting us shortly after. Donovan was a newer worker, but he did great! The food was fresh and warm, and the biscuits were probably one of those best ones I've had in a long time! The second I saw their dragon shrimp appetizer, I knew I had to try it. Its now going to be my go to! If you like sweet and spicy, this appetizer is for you! My crispy flounder was cooked perfectly and so were the brussels sprouts. My boyfriend's salmon/lobster plate was delicious too. It is on the pricey side, but the portions make it worth it. We will definitely return in the future.

Went in on Tuesday evening around 6pm. I just am writing this now because I was that upset. I usually dont do reviews but this was a horrible experience. Ordered a Mariners sea food boil and added sausage and my wife ordered a ultimate feast. . It took 1 hr and 6 minutes to come out. Server never came to refill.our drinks or bring out our salads or biscuits. Then the food came out cold. Like it was sitting on hot plate in kitchen waiting for server to pick up for latest 30.min. now way it should be cold. Then when I complained, the server caught a attitude. I asked him to speak with the manager and he blew me off and said that the manager was busy. I use to love this red lobster but after spending 65.89 for my seafood boil ( that included the sausage, extra dipping butter, and garlic Alfredo linguine. And my wifes was around 45ish plus drinks. Bill was like 165.00. And it was awful. Horrible service and food cold and they didnt even ask if we wanted it warmed up or a refire. Server just said I dont know. Chef just made it. Thats how we serve it. Which is bs. Total waste. I hope the management or owner makes this right.

Food was great haven't been here in forever but we saw the rebrand and had to try! Please go you will not be disappointed

I have been dining in this restaurant since 1981 and I have witnessed many changes, but lately the quality of the food, the options and the cleanliness of the restaurant have gone WAY down hill. October 11th 2025, The scallops were removed from the menu. The lobster tails that I received were extremely small and probably should NOT have been harvested because they were too young. The live lobster tank is so cloudy and polluted you could barely see any lobster in it. The urinal in the restroom was out of order, and it appeared that there was only one waitress working. I did notice a young lady with braids in her hair was working, cleaning and sweeping the floor, the entire time we were there. In my opinion, I think it is time for corporate to reinvest in their business and update these broken down restaurants. What was once a great place to eat, is now a place that is scary to order from. Our waitress April D, was the one good thing about our lunch and she did the best job that she could with what she was given to work with.

I haven't been to Red Lobster in years, and my friend hasn't been ever. Needless to say, with all of the recent changes, we were due for a visit. This hit the spot. The biscuits were warm and extra cheddary. My alfredo was very good, and the shrimp was nice and fresh. My friend liked their chicken too. Our server was great. The only thing that marks us down is that there were chicken tenders listed online, but we didn't see them on the menu. Maybe we should've asked, but we didn't want to be a bother. Still a solid visit though!

If 0 was an option I would put a negative in front of it. Fl1es, out of wine. 2nd out of marinara sauce that was supposed to come with appetizer. 3rd forgot lemons twice. Now appetizer is cold. Fish fry fry and had to eat without lemons or eat colder than it was coming out. Ok lobster bisque and biscuits (that came out way late) soda was ok, but was never asked for refill on that or water. Please close this chain of garbage. The food hasn't been good since the 80's.

I love Red Lobster and I'm not afraid to say it. Growing up, we came here for special occasions and it's very nostalgic for me. My husband and I visited tonight around 6pm. We had a reservation (a new feature I found online!) but it wasn't needed since they were not busy. Our waitress was very nice and quick with service. Biscuits arrived immediately and we placed our drink orders. Everything was very efficient and well-timed. We both got ultimate feasts. I really enjoyed everything I ordered. Food is definitely salty so make sure to drink your water to help counteract. Lots of food to take home. Damage was about $100 before tip. Not bad for a seafood restaurant these days. Make sure your expectations are dialed to Red Lobster when you arrive and I promise that you'll have an excellent time!

Nice service good food. Only complaint is that waitresses kept getting In our way. This happened on 9/12/25

I was pleasantly surprised! It has been 3 years since I've stepped foot in a Red Lobster and at that time the service was consistently horrible. Today was such a great experience. The service was great (Jamie) , the drinks were made perfectly, and the food came out fast and hot. The portions were good and everything tasted great!

Red Lobster is fun but pricey. Sadly many os the items were cooked from frozen. In today's market I understand but ot makes scallops a bit watery and should have cooked longer. The fish and chips wer much smaller than I have had in the past. For the price point I was disapointed. The seevice was good. The food was decent bit I was not wowed. This probably will be my last visit. Even the biscuits were not as cheesy as they used to be. It was sad.

We had a party of seven on july sixth. Everyone ordered an item that had to be cooked including seafood, steak and shrimp pasta. I ordered chips and dip Only. We were there at happy hour. All the food came out except for my chips and dip. Everyone was done eating before I even got my chips and dip! We talked to the manager and she could only give us twenty percent off. I thought I should have gotten a full price reduction since I had to take my order as take out as everyone was done eating. We had to call the manager over a second time after we received our bill because the drinks were not at happy hour prices. The staff was slow and experienced. Debbie P

We visited for my cousins 30th birthday. Service was too notch tonight! Devonté did an excellent job! Food was absolutely delicious! It was very comfortable and clean.

So we revisited the Red Lobster around 3pm and did not inform the staff of our arrival as instructed. What a difference a month makes. Our food was flavorful and HOT. The happy hour was fantastic (great choices for drinks and appetizers) and thanks to Cortez the tables and cleanliness of the bar area was impressive. Please give Cortez his flowers. Monte our waiter was on point, humorous and friendly. Overall it was a great experience. I prefer to visit during the day rather than after 6pm to avoid the crowds and possible chaos.

I Took my family to eat dinner. There were 5 of us and the service was great. Everyone ordered something different and all the food was excellent. Wanting to come back soon

Decided to give Red Lobster another chance. Went for happy hour with a friend. Waitress suggested a cocktail not on the menu. Price was ridiculous and drink was full of a super sweet syrup. Shrimp cocktail was delicious as were the biscuits. However, the gift card (verified value online @ Red Lobster website prior to coming) was rejected. hmmmmmm second time with the experience at this location. When I asked to speak to manager, the server then found a way to honor the gift card. Notifying corporate of my experience. Not walking in here EVER again. PS server was excellent, hope she seeks employment elsewhere

April is an awesome waitress! All of the staff here was super nice! Food was great!! Restaurant very clean!!! Bathrooms very clean! I will definitely be back here again!

Great experience, the food, service, and ambiance all contributed to having a wonderful time. We will be back

Great service. Server was. Pleasant and efficient. Food was served hot and servings were ample. Will definitely go back

I came in for lobster fest. I have to say my visit did not start off on the right foot. I know the challenges facing the restaurant industry right now. When I go to a full service restaurant, it immediately sours me when there is nobody at the front desk. I waited a minute or two before a young employee came over to assist me. There was no greeting, no warmth or friendliness. Not a great start! (It was just after 5 PM). Once seated, my server was fairly quick on taking my order. Again there was not much personality or warmth shining through. I ordered the lobster lover's dream. The cheddar bay biscuits were dropped off at my table and they were delicious. Obviously, the biscuits are a mainstay at Red Lobster! I received my food pretty promptly. The Maine lobster tail was a little undercooked, but not horribly. The shrimp and Lobster linguini was okay, but the shrimp were a bit rubbery. The baked potato was good, but as someone that likes to eat the skin, it had a lot of salt on it. That is on me though as I know most restaurants are doing that and I forgot to ask the server for no salt. The meal was okay, but for $50 it just wasn't the great meal that I was expecting.

Warm Welcome when we first arrived, but unfortunately we were left dissatisfied and disappointed, we only received our biscuits and waited at least 10 mins for an introduction from our server, then we waited another 20 mins for absolutely no service or acknowledgment from anyone. We left. Unhappy with the service, we won't be back to this location

Good food amazing service. staff was friendly and the restaurant was very clean compared to others I've seen recently

I should have read the reviews first! After a lukewarm reception the hostess clearly unmotivated brought me to a table that must have had no server assigned to it. The tables next to me got served, though. After about 15 minutes being completely ignored I left.

Provided no silverware , brought drinks & bread with no silverware, while Coffee creamer was brought out in a tiny little disposable plastic container. Upon soup coming we had to stand up and get pepper from another table.

My sister spent over $100 to send dinner for my New Year's Day Birthday. We ordered bacon wrapped scallops, lobster covered mushrooms, lobster covered baked potato and lobster soup. Everything was cold, all of the lobster was slimy, so was the soup. I spent the rest of my day with food poisoning. You can risk it if you want, but I will never ever again patronize this icky restaurant. NO STARS.

Placed order online, was missing sides and everything was half empty the sauces and everything. Very disappointed I had to come all the way back home from getting everything to get my sides. The app works but didn't notify them that I was at curbside so they never brought it out. Don't recommend unless you're dining in.

Can't believe how much the Greenfield Red Lobster has fallen. It's dark and dingy-the salad is fine but lobster tail had no taste other than salt-and lots of it. The melted butter was not butter but consisted of several layers of God knows what. The cocktail sauce served with Walt's shrimp has changed dramatically since I was last there-tasted like congealed tomato soup with horseradish. Overall my last trip to what used to be a monthly stop. Oh yes, the waitress had no interest in being there--- after I was finished just left all the dirty dishes on the table.Red Lobster is struggling to stay afloat financially-if this meal is any indication, it won't be around after Christmas. Recommendation-change the name Lobsterfest to saltfest

piña coladas are my favorite as well as the lobster flat bread and of course the bread!!

Very poor service. Waiter is not commendable to do what she's supposed to do. I asked slice of lemon for our water, it took her ,,,10 min to give us, no straws. Four people ordered, 3 got the foods the same time , 1 has to wait 15 min to get it. Extra paper napkins, did not get it. I won't recommend this place to anyone.

The customer service was good at first but when we went to pay we paid with a 100 bill and it took almost 1 hour to get our money back 2 stars

We got our food and appetizers really fast but when we finished we waited 30 minutes for a box and 45 for one dessert.

I love red lobster. The food is good, the atmosphere is consistent and they have a happy hour. That's the best one can hope for. When I'm in a different city, I still go to red lobster because I know what I'm getting.

A group of 4 of us went to lunch today. I ordered soup and salad. The clam chowder was horrible. It was as thin as broth and had no taste. Another person at the table ordered the same thing, she also couldn't eat it. I asked the waitress about the soup and she said different chefs make it different ways. This a chain restaurant. I would think that they need to follow the same recipe. That soup should have been taken off my bill. All four of us were extremely disappointed and we will not return to that Red Lobster.

Have always found this Red Lobster to be the best anywhere. Food is consistently excellent. Service has been good and a nice smile to boot. But I want to add that as a a customer I'm always friendly and have fun with the server and it's returned by friendly and prompt service. These are hard times for the food service industry and the people that work there. Be a great customer and you'll get great service. I really like this place...... and the food is pretty darn good too.

Watched bar tender pull an order from trash and then bag it up for a customer. I walked out in disbelief...never again. Called manager, knew who employee was

Tonight I had a great experience at this Red Lobster with online ordering and curbside pick up. My husband and I placed our order for pickup at 5 on a Saturday night and was told it would be ready in about 20-25 minutes. The online ordering experience was really easy and everything could easily be tailored the way we wanted it to be. After our order was placed I received a confirmation text message that included instructions of what to do after we arrived at the restaurant. I got there right when they said would food would be ready and someone was bringing our food to the car quickly after we alerted them we were there. The food was great, exactly what we both had wanted. I ordered the lobster, shrimp, and salmon for myself with the house salad and creamy lobster mashed potatoes. My husband ordered the admirals fest with the house salad and the lobster baked potato. Everything we ate was fresh and tasty. Of course, it also came with the famous cheddar biscuits. Those were just as good as we remembered them being. I'm a little surprised we haven't done the online ordering from here previously, but with the great experience we had tonight I'm quite certain we will be doing it again in the near future.

The food was delicious as always. The service left a lot to be desired. Our waiter was nice but very slow. He had 2 tables, restaurant had maybe 10 tables total but he did not seem to care that our drinks were empty and when he did it too 10 minutes for refills. THE PLACE WAS EMPTY. Husbands lobster did not come out with the meal. It took over 15 minutes before it came out. Work on customer service for sure.

Ordered online for a 6-30 curbside pick up and I'm pretty sure they didn't start our order until we arrived to pick it up. We were sitting and waiting for 20 minutes before I went in and still had to wait. It was frustrating. However, despite the wait our food was pretty good. I would have preferred to eat in and enjoy crab legs or something, but until covid id almost over we will be doing take out. Red Lobster had to pivot their menu to stay competitive and probably avoid running out of certain times. I had Kung Pao noodles with chicken, never thought I'd get that at a seafood stop but it was delicious. We might be back, as long as we're not in a hurry that is.

We went to supper at Red Lobster (on Sept. 3rd) to try out their all you can eat shrimp dinner. We had to wait even though there were many empty tables, so am guessing they don't have enough staff. I cannot fault them for that. We had drinks at the bar while we waited and shortly were seated. Drinks were priced on the high side, no surprise there. We waited a long time for our server and even longer for food, probably a half hour. The food was okay, some very hot but most tepid or room temperature which is not how I like my shrimp or mashed potatoes. Portions were generous enough. Food should be served hot though and much of ours wasn't. Our server was pleasant but not friendly. The host was not friendly at all, a big turn off. If we have to wait for food and service, that service should at least be cheerful. The bar tender acted like we were bothering her by wanting a drink. I asked if we get refills on my soda and found out you do, but they charge you again. All in all it was a very disappointing visit. I can understand that today's work places are short staffed but then they should work a little harder in the friendliness department to make you not mind the inconveniences. If I felt like my presence was welcome and appreciated I can tolerate a lot. It will be a while before I go back. I got more smiles from passing customers than the wait staff.

We got seated, not addressed by a waiter for over 10 minutes. Then took all of our orders and we sat there for over 30 minutes, without getting even water. We had to leave, waiting 40 minutes after sitting down to even receive just water. Their 2 stars average stacks up.

Food was of really good quality. The service needs improvement. Our server reminded us that he brought us small plates for biscuits after he initially didn't and we reminded him to which he said there were none clean. He then proceeded to tell us what a long work day he had and how tired he was. Come to find out he had worked 4 1/2 hours when he was complaining to us about how hard he worked that day. Entitled and lazy much? Don't want to hear how long your day was unless it is 12 hours or more. Where's the work ethic?

If I could give 0 stars... I would. Horrible service. Ordered car-side pickup at 3:30 for a birthday reward and ended up spending 30 minutes in establishment because no one would pick the phone and you now have to wait at the bar for your to-go food. That would have been fine but the bartender was absent for 15+ minutes. I ended up spending 30 minutes in red lobster on my birthday for a slice of cake, that they couldn't even get to me at reasonable time.

Came for Fathers Day, we were not told that they were out of Crab Legs, and Steak until after our order was taken. If we would've known at the door, we would not have stayed. Poorly ran business, no communication and service was not well. I would not recommend.

Food was deliciously prepared, service was excellent and ambiance was great. Our 52nd wedding anniversary was a successful night out thanks to Red Lobster!

The Waukesha County area would really benefit from a red lobster!!! we finally got a Olive Garden, which is going great guns! Somebody open a red lobster please !!!!!!

We've enjoyed going to a Red Lobster franchise in the past, but the one in Greenfield was an exception. Service, including waiting for someone to appear to seat ourselves and about a half dozen others, was extremely slow. we each had a different entree, but I'd ordered a steak & lobster combo. Both were over cooked & very dry. Choices of sides were very limited--3 types of potatoes, and just a couple of others. Before deciding to try this restaurant I checked out their website, which advertised a 25% discount for seniors during March. The waiter didn't know anything about it. We had to send the check back 3 times to get it corrected

Fantastic management, positive servers, same great taste! Had an experience tonight, 4.8, when a rude group of ladies wearing face covering made a scene, but the staff handled the situation with grace. Thank you!

This Spot is a very good place. Not great, but good. During Covid, they are cautious about people wearing masks. Their employees had masks on, clean bathroom, our table was clean as well, except in some areas the floor wasn't clean. Our server was nice, she serve us well. I ordered the Boston cranberry tea, didn't like it so she changed it for a lemonade instead. My daughter had the seafood linguini. My son in law had the Snow Crab Feast. It looked so good. And I had the Create your own Feast. Love the warm Biscuits they serve in the beginning. Also, we ate some Ceasar Salad , to start for an app the Langostine dip was so good. I will recommend this place on week days, not weekend. Thank you for serving us. We will come back soon.

Went with my wife and granddaughter. It was not busy at all, had a new waitress that knew absolutely nothing about her job. Drinks came one at a time with the lemonade warm. Salads came about 45 minutes after we were seated and the entrees I gave up on after an hour. Complained to manager on our way out, she compt what we did have. When I got to the door one employee was laughing about our complaining. Been going there 20 years and it is now a shithole

Had the Maine lobster tail duo and boy was it a disappointment. Barely any lobster it was over cooked.

good food, good service,first time here. went on march 29,23 had to wait a few mins for just a seat otherwise good service.has a menu with lots to choose from.good visit

Picking up food is still an obnoxiously slow process. No one showed up at the front podium, for several minutes, until the phone rang. No bartender showed up for an additional 10 minutes, until we flagged down a waiter to remind the bartender that we were still waiting. Then, they brought out a different order for a delivery driver who'd just arrived. There were only two customers dining, so there's no excuse. Even though the food was lukewarm, it tasted good. But it wasn't worth the nearly 20 minute wait.