Kit W.
Yelp
I don't know what has happened to this place since my last review, BUT ABSOLUTELY NOT!!!
I'm from the east coast, so shellfish - primarily lobster is my forte, I still would venture to Red Lobster. After the experience I had there on Saturday, I do not recommend this place.
First off, we were at a table of 6 (3 couples). Two of us had water, the others had tea or soda. Those of us with water probably shouldn't have ordered water. We sat the ENTIRE meal with empty glasses. Our server, Dave, filled up the sodas and teas - once, but when we would ask about water, he said he'd be right back...never to show up again with water.
Our meals started off okay, except for my salad. I understand that restaurants order their garden salads in giant bags, but the least they could do was PICK OUT THE MOLDED AND WILTED pieces of lettuce. I put one piece on my appetizer plate, Dave picked it up, I pointed out the piece, he said okay, and left with the plate. When he came to collect our salad plates, I pointed out the VERY MOLDY piece of lettuce I found shortly after he left the first time (of which had caused me to completely not touch my salad, I can handle a wilted brown piece, I will not tolerate mold on my salad). I pointed it out, he snapped at me with an "okay" and took off with the plates. At this point, I'm about livid, but being with friends, I was trying to be patient.
I order the same meal every time I come to Red Lobster: Ultimate Feast, but please sub the fried shrimp (Walt's Favorite Shrimp) with broiled sea scallops - I'm not one for most fried foods, the oil churns my stomach.
Four of us had ordered meals that came with crab legs. He brought out one plate with two crackers and 2 wipes...there are four of us eating crab legs, and I love my friends, but I'm taking one of the wipes! We asked for more, we got nothing.
Also, one of the four of us didn't receive crab legs. My plate came with very poorly fried scallops (to the point the so-called breading was falling off and there was a puddle of clear oil under the scallops).
When I brought up that I asked for broiled, he snapped at me again with a monotone "okay" and said he'll be right back...before I could even finish my sentence or my friend could say she was missing her crab legs. He comes back a little while later, still no scallops, of which my friend was able to ask about her crab legs. Those come out fairly quickly, I still didn't have my scallops. Um...I'm not eating the fried puddle on my plate, so I inquired, again, VERY NICELY about the scallops. Finally, they come out.
I brought the situation up to the very tall long-haired manager on the way out but at this point, we were so mad with the service, I just wanted to leave the restaurant, in which we did.
If you want to venture to this place, sure, be my guest, but do not sit in Dave's section apparently.
After coming here once or twice (if not more) a month for several years, I will say, this last experience has me bittered enough to never go back.