Kiddieprise - Purple C.
Google
Red Rabbit used to be a dependable, well-operated organization. I'm not sure what has happened to their operations, however, this current year has been a nightmare where we are unable to reach anyone when our food is late or if we were missing food (which has happened every day this month, with the exception of 2 days). We write emails with our concerns to the email address we were provided, and we receive no response. The only person who helps us is the individual who was in charge of our account last year (who isn't even suppose to over see our account anymore). She had to personally deliver the food to our program, which was 1.5 hours late, AND we were missing food. We understand that traffic can be unpredictable and meal count can be off in the beginning of the year as we acclimate to the changes, however, when there is no response from the organization to discuss the plan they have to fix the problems that is a major red flag. We will not be using Red Rabbit anymore unless they are able to rectify these organizational and logistical issues.