Brandy H.
Yelp
Food: Burger was a thin, greasy piece of beef with a slice of cheese on a bun. You can definitely get better even at McDonald's or at your aunt's backyard BBQ this summer. For the price you'd think you'd get lettuce, tomato, pickles.. they didn't even put ketchup on it. You have to order fries separately, and it seems like we got the bottom of their bunch. They were all crumbs. Terrible. Previously we ordered a milkshake which was amazing. Seems like this whole restaurant is only worth their ice cream.
Service: No greeting or instructions given. This was our first time there and so we didn't notice the signs indicating where to order. The staff continued with their routine and ignored the line of people waiting in line to order. The three of them gathered together opposite from us. A simple "please step over here to order" would've been helpful. The only way we realized that we were on the wrong side is because a man walked in after us and went straight to the register. He was attended to before the rest of us in line since he went to the right spot. That annoyed me a little. After we made our order, there was no "thank you" or direction given to where we should wait for our order or how long it would take.
Ambiance: Lots of seating and I imagine outdoors would be nice. No one is cleaning tables after customers leave so some tables had crumbs and trash. I feel if you have experience coming, you learn the ropes and know what to do. But for a first timer, it's a very depressing experience and the food is not worth the experience.