Angel S.
Yelp
( UPDATED 7/19 : I decided to go to the Reef in north LV the next morning. I also attached the receipt from today to compare with last night's. It clearly shows that I had points, and that my suspicions were right about the Western location. Not only did the budtender cheat me out of my points from the purchase I made last night, but he also lied to me telling me I had zero points, which is very concerning because I could've been down to my last dime that night and that's what the points are there for.)
Honestly I should've learned the first time I came here, but I decided to give this dispensary another chance on 11:30pm July 18th. This visit solidified my choice in NEVER shopping at this location again. I lined up where it says online orders AND VIP. They asked me if I had an online order to which I explained to him I was VIP and they claimed it was their first time hearing about that even though there is a sign that says online orders & VIP. When I pointed out the sign & said I was told by one of the managers that this line is for VIP members, he just told me "VIP doesn't mean anything & whoever told you that doesn't know what they're talking about" which was very confusing but thats not even the real issue. My main concern is when I asked to use my points, he LIED saying "you have 0 points for a VIP." This shocked me not because of his attitude, but because a few days prior, I went to the North LV Reef and was told I have points left. I didn't want to argue due to the fact that there was a line but after checking my receipt in the car, it shows 0 points used/earned/total meaning he didn't even pull up my account or check my points and only wanted to make me look/feel stupid. Another question is why I didn't receive any points for the purchase I made as shown on the receipt.