Melanie M.
Yelp
The course is beautiful and has some amazing views. A fun one to play.
We had some unfortunately experiences with the outside service staff. We checked in all was great. They directed us to our cart and were very friendly. It is monsoon season so there was an alert on number 11. We went into the clubhouse to wait. While we were waiting, we ordered food. Our food took 40 minutes. When we paid the server was apologetic and we didn't think it was a big deal, especially since the food was great. I went to use the restroom before going back put on the course and was stopped by the front desk person. He was a bit frazzled and asked why we hadn't gone back out yet. We explained we were waiting for our food but we can go to whichever hole needed. We are pretty easy going. He asked the assistant pro, I believe Jeff, and told us to go to number 10. Not a bit deal, we will get some extra holes in. We got to number 11 and an outside service person brought a cart out and told us our cart will be dying and we needed to switch. We switched carts and went on our way. We ended up getting a flat tire on number 15. We tried getting ahold of the clubhouse and no one answered. A little later the cart girl came by and she tried calling a few numbers and no answers. Since we had riders in the other carts, we moved our clubs and continued to play since we couldn't contact anyone. We discussed with the cart girl, who was extremely nice, if she could let the cart barn know what we were doing. We got to the cart barn after our round and I mentioned something about our cart on 15. He said you guys just left it there, you should have known better. I said what do you mean, we were on a rain delay, you switched our cart, got a flat and we couldn't get ahold of anyone and you just wanted us to sit and wait. He said how was I suppose to get back if I brought you are cart? Looking around there were 2 other people in the cart barn with him, one person that was taking him to the cart as we were leaving. We mentioned that we didn't receive any messages on our other carts to stay there or that someone was bringing us a cart so go back. He continued to argue with us and we walked away. The gentleman taking the guy arguing with us was mumbling something on the side. After this experience with the outside service, I will not be returning to Reflection Bay.