aaron L.
Google
I recently had such a great experience at the Carlsbad Regal that I just have to share how happy I am as a customer. The theater is always clean, comfortable, and welcoming, but what really stood out to me was the amazing customer service. Rachel, in particular, went above and beyond to make sure everything was smooth and enjoyable. She was friendly, professional, and genuinely cared about making my visit special. It’s not every day that you come across someone who makes you feel valued and appreciated as a guest, but Rachel definitely did that. Because of her, I left not only loving the movie but also feeling really positive about the whole experience. Regal Carlsbad has earned my loyalty, and Rachel is a big reason why!