Loretta W.
Yelp
The Good - The BAD - and the UGLY
Buckle in - this is gonna be a long one.............
Stopped in late afternoon for bar food and some brew. Apps were 1/2 price so we sampled quite a few. Mozzarella sticks, fried pickles, mini sliders, chicken wings and reuben rolls. The sticks and pickles were fair at best, the mini sliders were OK, the chicken wings were tasty and the reuben rolls were not as good as other places we have had them.
The first bartender we dealt with was friendly, engaging and attentive.
Then - it was shift change.......
The new bartender never acknowledged us, asked us if we needed anything or even looked in our direction as we sat there for maybe 45 minutes or so. Then 10-15 minutes into her shift, here comes her food delivery from Portillos that she opened up and ate at the bar. Um, if the establishment you are working at serves food, that I ordered, what is wrong with it that you won't eat it??????????? Hmmmmm, and is that even professional???? And to seal-the-deal of un-professionalism, she proceeds to vape over and over again while at the register.
Clearly there is limited training for staff on what is acceptable behavior, how to be gracious and also how to adhere to Illinois Act (HB1540 / Public Act 103-0272 which prohibits it.
Wondering if we will from management on this one