Completetosh
Google
Beautiful location and a hotel with luxurious rooms. But the service, especially at the front desk but also at breakfast, is a million miles from the standard demanded by the price. ||When we visited, a wedding meant they couldn't serve us dinner. The tone of amazement that we should even ask, or that they might be able to advise on a good nearby restaurant instead, or help with suggestions for some wine tasting the next day in this famous wine growing region, was really really poor. ||The rudeness about being served at the bar a minute or two after six was beyond the pale.||Don't worry - we had a lovely time, finding an excellent local restaurant and lots of wine tasting. The hotel just wasn't part of the fun. It needs better management.