Relais & Châteaux Spa Hotel Jagdhof

A wonderful hotel in the Stubaital with amazing views of the glacier further down the valley. Our room was effectively a suite with separate areas for relaxation and sleep. Very traditional rooms impeccably furnished and looked after by hotel staff with stunning views of the mountains. The restaurant is spacious and well laid out and dinner is an amazing experience with multiple choice options of the highest quality. Breakfast is also a stunning spread providing an outstanding start to the day. The quality of service standards provided by the staff was exceptional and overall we enjoyed a great time at this outstanding hotel.

One of the best places I’ve ever stayed! I honestly didn’t expect it to be this amazing. From the moment we arrived, the customer service was outstanding, and all the facilities were beyond our expectations. I came with my family from Dubai, and every one of us was genuinely happy with the experience. A special thanks to the hotel manager, who treated us like he had known us for years — a truly remarkable person who deserves recognition for his hospitality. If you’re visiting Innsbruck, this is the only place you should stay!

Great location, lovely hotel although standard room was quite small (and shower is tiny if you are slightly above average height/width). Downside of room is no mini bar, no lock on door and no aircon (central heating is set on at 24 Celsius and cannot be turned off, great in winter but the summer??). I was given a fan to help with airflow. Hotel offers a shuttle service from/to Innsbruck train station for €100 each way. Service from Kostas (my allotted waiter) was excellent. Your dining table is allocated on arrival and this is your table for dinner and breakfast for the duration of your stay and generally you have same wait staff. Luckily for me Kostas was friendly and efficient. Sitting at the same table I'm sure is helpful for staff to get to know guests but I found looking at the same wall (my table had no view) and same people night after night a bit dull. Service in the outdoor restaurant was slow but with very friendly staff. Clearly they have regular returning visitors and staff tend to focus on these which makes sense but can be a bit frustrating if you need to wait 25 minutes for that iced coffee. The half board was good value ... breakfast has buffet and items from menu. Dinner is 6 course menu with 2 choices in each course (don't worry it's only a few mouthfuls for each course, juste a taste, you can manage the 6 courses one of which is a very average salad buffet). Does not include drinks so a bottle of water and glass of wine is approx €25. Included also is a small selection of cakes (but not the aforementioned coffee) for afternoon tea. Spa area and services are extensive and great pool (indoor and out). A note for my friends with one good knee..... There are quite a number of stairs to navigate (albeit an elevator for higher floors, nonetheless several steps throughout before you get to the elevator including at front entrance). If you have difficulty with stairs or need walker/cane/wheelchair access, then this place will not suit. Otherwise the atmosphere, scenery and fresh alpine air make for a great stay at this hotel.

We have been trying to find a good romantic luxury hotel in Austria that is close to good skiing, has amazing food, and a large spa that offers a separate family area and a large adults only non-textile area. When we found Jagdhof we thought it ticked all the boxes for our romantic holiday, bad sadly we were disappointed. ||Stubai glacier is great for skiing and snowboarding and the free hotel shuttles to and from the ski resort are great. It's a quick journey, and very easy. The hotel has ski lockers by the van loading point but I would recommend they have a screwdriver for adjusting bindings, etc in the lockers. We asked for a screwdriver at the reception and were told nothing was available (disappointing), but after asking one of the ski shuttle van drivers they loaned us one (good customer service). Unlockable ski lockers so don't leave valuables. Maybe just have reception or the van drivers give a little more information such as, this spot is where we will pick up in the afternoon too, the van stops at two places, etc. We would come back to this hotel for the skiing.||Food, amazing, but we found the coffee too bitter. Alexander the waiter - great. Olivia the waitress - amazing. Gabriel the waiter - fantastic. He remembered what we like and started having our drinks ready every night. Great service. Why did we have 3 waiters? Because we as a adult couple this trip was for us to have a romantic holiday together. Being sat in a dining room with lots of children is not our idea of a romantic dinner, so we asked to be moved, twice. Finally on the third time the hotel found a nice quiet spot which we loved. My feedback to the hotel is perhaps check with your guests what kind of dining experience they are looking for before assigning them a table for the week. Apparently, you need to request the best tables in advance when you make your room reservation. The live music in the bar area and casino night was nice. We found in our room that the WIFI wasn’t very strong. It seems our room was above the kitchen so everyday around 3pm you would hear what sounds like someone banging repetitively on the floor with a hammer. Not good if you plan on having a nap after ski. We would come back to this hotel for the food and service, but NOT for the romantic ambience.||And finally the spa. The spa experience is so important to use that I emailed the hotel several times to confirm the details before we booked. Having a large adults only non-textile area with pool is important to us so I made a point of confirming this with the hotel. This was the most disappointing part of our trip and the reason we will not return. Yes the spa area is big, it is lovely, but it was not what the hotel advised us it was. Below is the conversation:||23 Sep 2024 10:22|To help me understand what those areas are can you please advise from this link or picture what floor and what numbers are textile free?||23 Sep 2024 10:29|Dear Mr. XXXX|thank you for your kind message. The pool area (Ground Floor - numbers 10-15) are textile area. The rest is the sauna area and therefore textile free.|Yours Sincerely, Anna Deutschmann.||23 Sep 2024 11:11|Thanks you for your fast reply. And all of the Vitality World Lower Ground floor is also textile free?||23 Sep 2024 12:30|Dear Mr. XXXX,|thank you for your kind message. Exactly, the Lower Ground is part of the sauna area and is textile free.|Yours Sincerely, Anna Deutschmann||You will see from the image that the lower ground floor (adults only) has a wonderful whirlpool in the centre (number 3) with fantastic rooms to visit all around, BUT, unlike what we were advised, this is not textile-free. This meant that we could not use all of the lower ground facilities as we did not bring swimsuits, so the spa area for us was much smaller that we were told. You will see from my photo there is only a smaller textile-free area in the corner, and upstairs there is a small sauna and outside plunge pool that is textile-free. ||On two occasions we saw people on their phones in the whirlpool which does not give much privacy to the people who are using the textile-free area. I would suggest the spa needs some staff walking around and reminding people about not using phones. The fruit, tea, water in the spa was nice. The relaxation rooms are nice. We would NOT return to this hotel because the non-textile area is too small. ||I believe that if you come to this hotel with no expectations you will be impressed as it has alot going for it. It's just not what we wanted for a romantic trip away.

The best hotel spa in the area. They have really big spa area with different kind of saunas and pools. I love salt sauna to relax after a long ski day. Also they have programs for relaxing, but, unfortunately they are all in textile free area and I am not really comfortable with this kind of area. They have also heated outdoor pool and jacuzzi… fantastic experience with nice view of snowy mountains. The only problem is the bed. It was not my favorite bed, but all in all it was good. Highly recommended to anyone who loves spa specifically after skiing.

Having just returned from this wonderful place, I can confirm that this is one of the most beautiful hotels/spa in the world. The attention to detail is impeccable, the staff are outstanding and the owners, friendly, charming and professional. As if that wasn’t enough; the Michelin Star food is a daily treat. My first but definitely not my last visit! Thank you so much The Pfurtscheller Family x

An absolute gem of a hotel in one of the most beautiful towns. Loved everything about our time here. Our only complaint was that we had to leave. Thank you! Deirdre & Patrick from Canada.

Some of the older rooms would need a “facelift” however the location of this hotel is truly breathtaking. The spa and wellness facilities are superb. Staff are friendly and helpful.

Accommodations, food, pool, location all thumbs down . They offer all kinds of juices & smoothie for breakfast, but for good old plain drinking water, that they collect from their mountains, you will have to pay extra.

This hotel was really good, but not any more! Overpriced! Small swimming pool. Not a pleasant welcome upon arrival. Rooms are old and even shabby!

Everything was a 10!! I just think its about time to stop the cigars in the same place I eat my 5 star dinner. Laws changing next year so not to worry. Food = service = hotel all deserve a thumbs up.