Relais Borgo Scopeto

Beautiful hotel in a great location overlooking Siena. It doesn't have a particularly lively vibe but other than that, it's wonderful. It has a grown-up feel to it, but the waiting staff at dinner were great with our toddler. The family pool is really good and was mostly empty when we were there. The grounds are also really lovely. We stayed two nights and could have stayed for a lot longer.

Our family’s this trip this past summer culminated in the Tuscan countryside at this absolutely amazing resort. The food, wine, location and service were perfect. In the few days we were there, we became familiar with some of the staff. Luca and Nicolette and Virginia to name a couple made our trip that match better. They were so helpful in coordinating transportation, selecting the best bottle of wine, and connecting with the Italian culture. We are already talking about when we are heading back.

We had the most incredible experience here! An amazing relaxing end to our trip. Martina made everything about our stay completely seamless. From organizing activities, reservations and car services. She was extremely detailed and such a joy to work with. She really made the difference in our stay. The entire staff was extremely welcoming and the chef was amazing! We will definitely be back

Our stay at Borgo Scopeto Wine & Country Relais was nothing short of extraordinary. Under the guidance of General Manager Simone Marigliani, this hotel has become truly one of a kind. He has built a team whose dedication and warmth transform a beautiful property into an unforgettable experience.||Of course, the estate itself is magical: the breathtaking views, the refined gourmet cuisine, and the fantastic wines all capture the spirit of Tuscany at its finest. Yet what truly makes this place exceptional are the people.||Head Sommelier Giuseppe Trimboli and his team enriched our evenings not only with sublime wines but also with their genuine kindness and masterful art of hospitality. Every interaction felt personal, thoughtful, and authentic, making our time here memorable in the deepest sense.||We look forward to returning soon to this gorgeous environment and extend our sincere gratitude to Simone Marigliani, Giuseppe Trimboli, and the entire Borgo Scopeto team for giving us such a remarkable stay.

My husband and myself have stayed at this beautiful hotel over several years before lockdown. I visited last week for lunch with my daughter, when we were driving through, and I was very excited to introduce her to this amazing hotel, which I used to call “my little peace of paradise”.||What a change! Whilst the actual hotel/grounds remain exceptional, what has deteriorated is the staff. We were not made welcome by the reception staff, nor the restaurant staff. It felt like we were just a transaction - no warmth or real welcome. They looked miserable and we were made to feel like we weren’t welcome. When I asked if we could have a table for lunch, I was advised by reception of course and what was my room number. When I said we weren’t staying, just passing through and wanted to enjoy the delicious food previously encountered, the response was that they would need to check if a table was free. As it turned out there were only 3 tables occupied, including ourselves.||Whilst the food was average, the restaurant manager spoke down to me about a dessert I sent back and made me feel uncomfortable.||When I enquired about purchasing their beautiful face cream which I have used many times before, I was advised I couldn’t purchase this from the hotel reception (as previous) and instead I was directed to the spa. But when we arrived it was locked. We waited and eventually a man did open the spa, but it was very hard work trying to purchase some face cream as the man did not appear to have knowledge of the products.||In the end I purchased wine, face cream, olive oil and balsamic vinegar to take home as these have previously been outstanding and I am sure they still will be.||However, the Borgo Scopeto was nothing like I remember from previous years. It has made me sad. I am not sure what has happened.

Location is exceptional and personnel is helpful. This was a family meeting with all ages (from 2 to 85) involved so a challenging task for any Hotel. Given the many “hidden” gems more should be done by the personnel to explain/show around the resort amenities to allow a full experience of what’s on offer. Rooms are nice but do not provide the confort you can expect from a 5*L resorts (in our case noisy and inefficient ventilation and windows blinders that would not lock). This is more comparable to a 4* Country House. The morning breakfast was the highlight of the stay with an excellent full buffet with helpful and kind staff. The Restaurant turns into a very restrictive and rigid setting for the (compulsory) evening meal. We have been restricted to maximum 7 table seatings so we could not eat together, as we have been done in every other night at local restaurants/trattorias. We could not get the degustation menu as this option was restricted to when the full table ordered the same (which makes it impossible if you have a vegetarian guest at the table). Whilst the “rituals” the “rigidity” and the price matched what you would expect from a 2-3 star Michelin Restaurant the level of service (> 50 minutes waiting time) and food quality is nowhere close. |Borgo Scopeto nature is the one of a beautiful Country Side retreat and everything should be set to make you feel comfortable and easy going. The evening meal was to this end a disaster and useful only to understand why at booking is made compulsory; being the only eating options within a 10 km radius if turned into a nice experience would be the preferred choice of any guest.|Heads up to the guest manager. She should be promoted to run the place!

Beautiful and well kept hotel. Amazing shower and views and overall tranquility. Was only there for a couple days and only eat kosher so limited in what we could enjoy. Some rooms are a little harder to access over rocky terrain for those who are challenged but we were fine.

My niece and I went to Borgo for a massage and we loved it.|The pool, grounds, decor and massage was all top notch.|Shout out to "Nicoletta" who was so gracious and knowledgeable, she gave us a tour of the property and shared some restaurant ideas for us to consider in Siena. We were happy with our spa selection! relaxing and enjoyed a cocktail poolside before our treatments!

My niece and I went to Borgo for a massage and we loved it. The pool, grounds, decor and massage was all top notch. Shout out to "Nicoletta" who was so gracious and knowledgeable, she gave us a tour of the property and shared some restaurant ideas for us to consider in Siena. We were happy with our spa selection! relaxing and enjoyed a cocktail poolside before our treatments!

Everything is top notch. If you are looking for the quintessential Tuscan villa - stop looking and call Borgo Scopeto Relais. Located just a few minutes from Sienna, Borgo Scopeto Relais is the ultimate Tuscan villa. It expertly blends hundreds of years of Tuscan history with five-star, state-of-the-art resort treatment. You will feel like Italian royalty from the moment you check in. Walk around and soak in hundreds of years of history - on your way to the top-end resort pool!! We stayed in one of the standard two-bedroom villas and were blown away by the spacious accommodations and mind-blowing views. Anyone who has travelled through Europe over the summer knows that air conditioning is hard to find. At Borgo Scopeta, we blasted ice cold AC like stereotypical Americans. La Tinaia is the resort's feature restaurant and seats guests both inside the villa's historic wine cellar and outside under the villa's largest tower. Breakfast is included and provides a delicious assortment of cold pastries and warm dishes. As delicious as breakfast is, dinner is where La Tinaia shines. The restaurant's finest dish is the Cinta Senese, a classic pork dish borrowed from neighboring Siena and dating back hundreds of years. Finally, don't miss the regular evening wine tastings in the villa's cellar. The curated tasting of local wines was a once-in-a-lifetime experience.

AVOID at ALL COSTS There is way too much goodness and kindness in Italy to tolerate the poor service, bad wine and terrible food How Borgo Scopeto Disgraced & Humiliated me, my family, Friends & Relatives at My Son's Wedding The disrespectful, unprofessional and verbal abuse that the Hotel Borgeto staff (specifically, GM Francesco Ferruzzi) consistently exerted over multiple days ruined a wedding celebration that is impossible to correct in my eyes, and that of my family and of all the wedding guests who had to observe the scene. The lack of sympathy, empathy and general business acumen of providing a high level of service to a person and family whose son was being married is astonishing. I (and many family members and wedding guests who travel from the U.S. and Europe) will forever have a tarnished image of the wedding. This vulgar experience from GM Francesco Ferruzzi will taunt me for the rest of my life and it is irreversible. Due to character limitation I will skip to checkout day - Monday June 5 At Approximately 1PM I "Checked Out' of the hotel with this clerk. The clerk in the photo provided me with the following receipts below. I offered my AMEX card and she responded that it was taken care of. I asked if I needed to sign any thing and she replied no. I took back my AMEX card and the receipts and assumed I was checked out of the hotel. Note, I sat in the lobby, across from reception for 1 hour and no hotel approached me about the checkout process. My Possessions Were Taken Without Permission My Room (125) Cleared Without Checking Out or My Permission - Thousands of Euro's of wine thrown out and a portable speaker - Staff denies and suggests I am "lying Contacted Front desk at 11AM abut 6 bottles of missing wine and a missing portable speaker I alerted the hotel staff at the desk that I was checking out (with my wife, adult children and grand children) and my vans were arriving at 2PM to take my family, children and grand children and to resolve the issue BEFORE departure Incompetent GM Francesco Ferruzzi Intervened and alleged that I was lying about the missing wine even thought the staff recovered some empty and full bottles and FOUND the "missing" speaker. At Approximately 12PM, I approached the front desk (after speaking with them earlier on the phone about my other room (Room 125) being completed cleaned and all contents removed without my approval and without me "checking out of the room". At Approximately 12:30PM, I approached the front desk for the 4th time (after speaking with them earlier on the phone (twice) about my other room (Room 125) being completed cleaned and all contents removed without my approval and without me "checking out of the room". At Approximately 1:30PM the GM Francesco Ferruzi of the hotel approaches me at reception. Mind you this is a public location and many wedding guests are checking out. The GM Francesco Ferruzi asks me, "what's your side of the story". I explained the chronology of events outlined in the previous slides to which he replies, how do I know you are telling the truth? Never once does he apologize. The GM Francesco Ferruzzi never once apologized to me but embarrassed, humiliated and degraded me in-front of wedding guests in main reception area. The GM Francesco Ferruzi does not acknowledge that the staff entered my room before I checked out and removed all of my personal contents (wine and speaker) Nor does the GM Francesco Ferruzi acknowledge that the hotel staff said they did not take my portable speaker but it later appeared. Nor does the GM Francesco Ferruzi acknowledge that the hotel staff said they did not take my wine but some empty bottles and 2 unopened bottles magically appeared. Nor does the GM Francesco Ferruzi acknowledge that I had, in my possession, hotel documents that the front desk gave me when I attempted to check out but the staff failed to follow proper procedure and run my AMEX card. Instead, the GM waited until the 2 transportation vans arrived (which I informed the hotel staff would be arriving at 2PM) for our departure but GM Francesco Ferruzi called the police and locked the front gate and delayed our departure -- for all the wedding party in the hotel lobby to observe. He's a real class act. I am have dual citizenship (US & Italian) and GM Francesco Ferruzi embarrasses me as an Italian

The Borgo Scopeto is a tail of two experiences... customer service that is excellent and customer service that is complete crap. On the positive side the restaurant stage especially Andrea mare exceptional as well as the concierge staff. The director of the rooms however is completely customary service tone deaf starting with no empathy for those of us (at least half a dozen rooms) who were baking in our rooms and the refused to consider switching on the air conditioning system. They claimed they didn't know there would be a heatwave even though news gave at least 5 days notice. Yes it would take 5 hours of work but well worth the making a numerous guests comfortable. Just pure laziness and definitely not what a premium hotel should be offering. I certainly don't accept the "it's just the way the do things) since we were in an older hotel that had AC already available!

Excellent remote oasis. High-quality service. Suggestion for the wine tasting: offer preferred wine selection from Vineyard and ways to purchase. Olive oil was fantastic, but there no clear way to purchase and ship to the US.

I brought a group of 40 travelers here and in short, the grounds and scenery are lovely, but the bedrooms feel like a pensione. Way too expensive for a hard mattress, cheap towels, and ants in your room. The staff isn't lovely or accommodating. There were a few standout staff members (Andre from the wait staff), but overall they were haphazard and cared little about patronage. The worst staff member was the bar tender who was annoyed by serving customers and incompetent in service. I will not bring any friends back here.

This is a wonderful hotel. We stayed in a separate villa with our children and they were very accommodating and helpful. The grounds and hotel are immaculate, the staff was helpful and kind, the food was superb. We ate in the restaurant on the grounds for every meal. The tables are outside with sweeping views of Tuscany. Our children enjoyed bowls of pasta, ham, veggies, but particularly loved the morning buffet. We swam in the pools, went to Florence and Siena for the walking tours and took a trip to the go-cart track (the track was not a highlight for us, cars were not very good and had hours different then in their site) We will definitely be visiting the Scopeto again! Thank you so much for a wonderful vacation!