ylortie
Google
Me and my wife stayed in Relais Clarisse for 8 days on a trip that was planned for 10 days.||It is a nice hotel in a very nice neighborhood. It is very well located.|Interior garden area is nice. ||Trestevere neighborhood is our preferred area , and every trip to Rome we stay in this area. ||The room was nice,clean , and comfortable . All people working in the hotel were nice. |The only problem and for us it is was major one, Internet was not working in our room for the entire stay. |After informing the desk on the first day and every days after, it probably works for less than 4 hours for the entire week. ||Apparently the guy in charge was away, somewhere unknown , missing in action, unreachable and, or not interested in helping.|We had phone calls, meeting planned during our stay, emails to send, etc no need to say that we busted our phone Roaming package by a lot. Slow internet at a very high price. |In 2025 , at 300 Euros a night , we expect a good internet connection.|No room exchange was offer. No credit on our stay . Apparently this problem had no solutions.||At what one point , we were allowed to go to the breakfast room after breakfast hours . The lady (this was the only day we saw this lady in the breakfast room) was not really happy to see us there. We were not welcome. She put the music very loud , plates , utensils, banging. Everything she can do to make a maximum of noise. Message was clear , you are not welcome outside breakfast hours. Very rude to say the least.||That morning, we left and we found another place to do our work in the area.|To the exception of this lady in the breakfast room that morning , all other people were very nice but nothing they can do. They needed THE unknown expert.||If you don’t need internet in your room, I will recommend this hotel without hesitation. |If you need or expect internet in your room however, avoid this hotel at all cost or make sure the internet guy is back from the moon and he wants to help.