Résidence de Nell

Dear gentle traveler, do not be fooled by glossy pictures, this hotel is well over used. There are stains on the carpet, couch, water stains in the bathroom. So, manage your expectations. However, all those things may be ok with you for the price etc. We all mistakenly book places that are there to take money but really fall short meeting out high standards. For this hotel, list of falling below basic expectations unfortunately goes on. For example, elevator is not working and you have to take your luggage up to the 5th floor with no help offered. Sink is not draining, toilet is not flushing. We, of course, reached out to hotel, however, person at the front desk was unable to provide any solution, neither he was able to summon help. He said management can only be reached by email, except email was general hotel email (really!???). Terrible service and disregard for basic expectations of 4 star hotel. We regret booking it.

Stayed here as a family of four to explore Paris. Great location, close to restaurants, cafes, bars and shops. Short walk to metro |The apartment was lovely and clean. It was a lovely stay and would recommend. |……………………………………………..:………………..

Absolutely horrible. The property is totally neglected status. The lift and hall way carpet are both filthy and dated and are in no ways matching a four star rating. We were given 4 complimentary coffee pods as 3 adults staying for two nights. When I asked if we could get more as there were 3 of us we were told “the government’s policy is to provide 4 complimentary pods”. This is utterly ridiculous customer service. I booked this property because a reputable website specialising in boutique hotels recommended this as having the best concierge service in Paris. Well, that was non existent. I asked the reception lady whether she could call a restaurant for me and she said “just speak English”. Shocking. The room is very basic and the facilities are poorly maintained. I do not understand how is this a four star property. Even a 3 star would be rich for it. The bathroom is horribly designed and the shower is at risk of flooding. The only plus side is the location which is close to some of the best bistros in Paris. Stay away from it at all costs.

It is a very cozy apartment, with a great and friendly staff. Very well and centric located. The apartmentis awesome for a familypf four, speciallyif you want to spend few days in Paris while feeling at home. The apartment has everything, cookware, plates, utensils, fridge, two TVs, the washroom and towels were very clean. Definitely a recommended option to be considered if you want to stay in the heart of Paris at a reasonable price.

Don't be fooled by the photos of this hotel. I don't recommend this hotel at all. Very ordinary with no service.Can you only give one bottle of water for a 4-day stay? Room service only comes once a day, which means if you need a sheet, no one will answer until the next day.They charged us 30 euros for a key because it was lost. At breakfast they give you a paper to fill out. Tomorrow they'll bring you a small breakfast, the next day there's no breakfast unless you call and they'll bring you some paper. I'm sorry for choosing this hotel.

Our room was small but very convenient. Enjoyed having a small kitchen even if we didn’t really cook! Was convenient for breakfast anyway .

Lovely little boutique hotel. Very clean, nice service. And as someone stated prior, you quickly learn that you have quick access to so much staying in the 9th. We'd come back and stay here! ||The negative was the street light illuminating our room through the curtains at night. We had room 202 and I would not recommend it. Easily avoided. ||Thank you to the staff who hustled and were quick with a smile during the high season of tourism in Paris.

We loved our stay at the Nell! It is really well located and has a buzzy atmosphere around the local streets with lots of lovely restaurants and bars nearby. You can walk to most of the popular tourist attractions easily as well. ||The actual apartment we had was gorgeous! Very clean, modern, light and airy and fitted lovely furniture. We slept 3 of us and had so much space. ||Lastly the staff on reception were fab! Really friendly, helpful and always greeted with a smile. I work in Travel and will definitely be recommending this place to my clients for their stays!