Larissa
Google
I would say it’s very disappointing experience that I had with this restaurant, the one stars just for the atmosphere and decorations there. First of all, the meal was just ok compared to other same level restaurants I have tried in paris ,most of the dishes taste so acid and made my tooth hurt for few days. Nothing memorable or spectacular about the meal to be honest. Then the service was really surprisingly awful.
1.the waitress got the orders of the meal wrong ;
2. then when I told her I don’t eat pork is it possible to change for beef she said they don’t have beef , then hopefully another waiter come and made effort then brought me the beef, I do appreciate, but also wondering why the waitress lied 😂
3. We end up poring the drinks by ourselves by the end of the meal, no one come to ask if we need to refill , plus the bottle was really far from our table
4. We saw a tiny mouse having a walk inside the restaurant, when we told one waiter he didn’t cared that much and only told us that Versailles is old there’s rat everywhere,it is not something they can control, but come on, as a nice restaurant like this one isn’t it kind weird ? It makes me wondering maybe there’s a rat in the kitchen or the hotel rooms as well ? I can’t imagine.
5.Before we paid we told the guy at the checkout desk about our experiences , he said his sorry but also come up with so many excuses like the lunch menu and dinner menu are different, the working team is different, at dinner time meals and service are better and bla bla bla, it didn’t make me feel like he really cares about the clients feelings and needs. It doesn’t matter if it’s lunch time or dinner , since it’s all at the same location same restaurant, you can’t offer bad service to customers then use an excuse like it’s not Michelin during the lunch time. You can’t lower down your standards just because lunch time the restaurant is not Michelin level. I’m sure many people go there because it has sth to do with the big chef Alain Ducasse, you guys should be more clear about all these arrangements before people booking your restaurant not after having complained about it and use it like some kind reasonable excuse.
Anyway, after this time I don’t think Ill go back there again. It was my birthday and anniversary celebration with my husband, and we did end up having really “unique” experience there 😂
Friendly reminding for those who still wanna go visit, don’t keep too much expectations. The signature 5 step menu is 140 euros per person, bottle of water is 12 euros , food quality didn’t fit the price .