David M.
Yelp
Disorganized - adjective - functioning without adequate order, systemization, or planning; uncoordinated. This describes how I felt about the service at this restaurant. I am unsure why there is such a huge amount of hype around this place when the staff were quite inattentive and did not work systematically.
Forgetting orders, misplacing cutlery and getting the bill wrong is certainly not what I expect from a 2014 award winning restaurant yet all of these mishaps were part of my visit. When paying a decent amount for lunch (at least $55 for 2 courses), I left with a sour impression rather than a positive one.
After receiving the incorrect bill (which said our food cost $0.00), I was tempted just to walk out, I mean the bill said we don't owe them anything, but in deciding to do the right thing, there was quite a wait to get the attention of the staff in order to have them correct their mistake. You would think that they would check the bill before they hand it to the customer.
Around 20 mins spent waiting for the bill and another 10-15 for the correct bill meant there was a lot of waiting to do. The views were nice but it was difficult to appreciate them when you were trying to get the attention of the staff.
The food was a bit bland. I had the asparagus with quinoa and while it was nice, it was not amazing by any means. Dessert was good but nowhere near worth the asking price. Presentation was clearly the outstanding element here as opposed to taste.
I recommend Serafino in McLaren Vale if you want to dine fancily. The staff there are great. Unfortunately for the Botanic Gardens, a lunch I was looking forward to turned into a lunch I would rather forget.