Restaurant Depot

Had 10am appointment. I arrived at 9am. I spent 25 hours here waiting to get unloaded. Yes. You read that correctly. I did not get out of here until the next morning! The line for trucks was backed up all the way around the back of the building, all the way down the side of the building, all the way down the front of the building and all the way down the street and even to the intersection. IF YOU ARE IN LINE, DO NOT JUST SIT THERE, GET OUT, AND TAKE YOUR PAPERWORK INSIDE AND CHECK IN WHILE WAITING IN LINE!!!! The receiving department DOES NOT, I REPEAT, DOES NOT GO IN ORDER OF WHO IS IN LINE!!!! GET OUT, GO WALK AND CHECK IN, THEY WILL CALL YOU AND YOU CAN SKIP THE LINE AND GO TO A DOOR. If you can get here the night before, do it. So many trucks coming in and out that the line gets blocked up with trucks trying to come in and trucks trying to get out. All while 4 wheelers zooming through the parking lot around you. Call your dispatch or broker and tell them to cancel the next load. You won't be going to get that any time soon. May God or whoever or whatever you believe in, help you. Good luck.

I have a half a load of onions for their Alexandria store and half a load of onions for their Baltimore store. Though, I’ve been here since 2am I won’t be able to make both stops today. That’s jumping over dollars to pick up pennies. They’re expanding this place and they can’t handle their current deliveries. When Tyson is three hours past their appt I don’t feel so bad. They can’t even treat one the biggest suppliers of protein right. Might as well Uber down and be a tourist for a day in DC.

If I could give zero stars I would. Worst place to every delivery a load. Six hours in sleep and still waiting to get unloaded. All I have is 9 pallets for them to take off. I have a full clock already and six hours in sleeper now. Look, like I want be getting a load today thank God. I still get paid either way. The line is long with trucks on the side and in the road. A way to start your Monday off. Don't do what I did, please if you in a line I don't care if u in the road. Get out and go check in. That where I mess up at. I was here at 9am and I didn't check in to 1:20pm, because I didn't know, but know I do. I was line up in the road behind the other trucks. Hope I want be back to this place.😡🤦🏽‍♀️

Restaurant Depot is not your typical grocery store; it’s a wholesale giant where culinary professionals flock to find everything from bulk spices to industrial kitchen equipment. It’s like a treasure trove for chefs, restaurateurs, and even serious home cooks who are looking for high-quality ingredients and supplies at competitive prices. Walking into Restaurant Depot, you might feel like a kid in a candy store, except instead of candy, it’s rows upon rows of fresh produce, meats, seafood, and pantry staples. The sheer volume and variety of goods can be overwhelming, but also incredibly exciting for anyone who loves to cook or manage a food service operation. The warehouse-style setup is utilitarian and focuses on providing easy access to a vast array of products. Here’s a tip: If you’re a first-time visitor, it might be worth planning your visit ahead of time. Check out their website for any membership requirements or day passes, as Restaurant Depot is typically restricted to members of the foodservice industry. So, if you’re in the foodservice business or just need to stock up for a big event, Restaurant Depot is your go-to for great deals on bulk items. Just remember, it’s easy to go overboard with the vast selections on offer, so maybe bring a list and stick to it as best you can!

It is average customer service. This location keeps the seafood aisles clean and they are pretty helpful in that section. They also have better stock at this location. The prices have significantly increased, but some of it is to be expected for the state of the current economy.

My experience was really bad My driver had a 1 PM delivery appointment — he arrived at 11 AM and wasn’t unloaded until 7 PM. We lost a load, money and wasted the entire day. With all respect, but I will never come back here again.

This store is dirty. I came to get cans on tomato sauce and there are rodent droppings all over the products. Employees are rude and don’t want to help I would never go to this location again

08/12/2925 Arrived 08/11@ 1850 pm checked in at 0540 appointment time 0900 . 12:19 and I'm still waiting. What I have learned is that they are accepting products that are needed in the store. They are not honoring appointment times. My prior delivery here I waited for 11 hours for a door to dock. I'm not ever going to deliver here again. Dispatch is monitoring my wait. I have 3 more stops in the trailer. They don't need the Beef that I'm delivering. THIS PLACE BLOWS !