Restaurant Depot

When I had a ministry, Restaurant Depot was one of my go-to places. I used to buy a lot of products there because they offered great deals and high-quality goods that helped stretch every dollar. I especially loved the specials on chicken and meatballs, and their plantain chips and cucumbers quickly became favorites. I always made it a point to check for items that were 50% off or on clearance—you can find some amazing bargains that way. Whether for ministry needs or just stocking up, Restaurant Depot never disappointed!

Horrible store they’re always out of everything. Everything is in disarray. Customer service is horrible. There’s only a couple of cashiers that have a good attitude. Lines are always long and they never know the prices. They will run you over with the forklifts. The shelves are never stocked. Only two cash registers open the week of Thanksgiving. As a business owner, I will never buy anything from them unless I’m in dire need.

I'd long been hearing good things about these stores and decided to drive 2 hours to check out one of the locations nearest me, but I was completely underwhelmed. Selection was far less than I'd expected, prices were often not posted or incorrect, the place was dirty and in disarray, and the staff was actively unfriendly. Since this was my first visit, I have no idea whether or not this is common for this location; it sure set a low bar for any future expectations of other locations, though.

A big warehouse stocked with bulk food items meant for wholesale sale to restaurants. The prices are very competitive. Most, but not all, items are way below the retail price. They also sell some accessories and commercial refrigerators. Dress warmly for the refrigerated section.

If I could give this place zero stars I would! EVERYBODY THAT WORKS HERE IS RUDE! Majority of the workers don't speak English. One of the workers pushed my cart out of the way twice while I was standing there! I know my review will not stop making people come here because this is the only Restaurant Depot in Jacksonville. I have never been treated so bad in a store in my life! When I went to ask someone who could speak English for help letting him know I couldn't reach something his response was if I had seen someone working over there and I said no. I then told him about how the employee pushed my stuff out the way then he said we'll was it in the way! Wow! Is that how we are treating customers now. This is crazy! I hope I never have to return to this place again!

They should have two separate lines at the register. One for people shopping for their homes, another for people that shop for their work. The people shopping for their house can wait in line all day

Never buying frozen salmon fillets from here again. They looked fresh at the time of purchase, but a couple of days later, when I took them out of the freezer to thaw, they turned into a jelly-like mess. Had to throw the entire batch away. Some are priced as same as COSTCO.

They don’t know how to refund me on a different in price. They charged my card $25.16 when they price they posted is $23.14. I talked to store manager and customer service they both said don’t know how to change prices and don’t know how to refund me on a different. So pretty much I didn’t get a refund. Bummer! Store #411 purchased 07/24/21 so be aware of your purchasing at restaurant depot on every items and on every single days.