Guadalupe M.
Google
Worst customer service I have ever experienced. Be prepared that even on days where theres 3-4 tables you will have to wait over half an hour to get your drinks, order and get your food for each thing. Got so tired of waiting I would have to get up and ask the waitress for my drink, check, napkins and even more. Not to mention the bbl bandit that gets mad if you ask her anything because she will rudely ignore you and just point to you as another person comes to help. My food was extremely salty, uneatable and the waitress an older women tells me the meat came in salty so I had to change my dish. Then my molcajete came in dry and she said the sauce would be charged extra. When I explained Ive gone there before always ordered the molcajete and it always came with green sauce, she took it back and removed hella things like the cheese and other toppings. Went there really happy and now I leave embarrassed this was my recommendation. The food here isnt free, I should have gotten my food without so much hassle! The waiters would be off talking and the lady that was our server wouldn’t even check in on our table. I had to remind her for things I had already asked for like drinks. I talked to the manager, but from the reviews its clear customer service is not a priority. I wont be coming back here ever, and recommend people dont either.