Liu Malory
Google
Almost got food allergy + Hair in food + Hard pork with odor + Arrogant waiter = Full price with 5% service fee. This is my worst fine dining experience by far.
I have marked my nuts allergy in the reservation and emphasized my allergy when I was placing the order, yet I still got a biscuit with hazelnuts. The pork dish was far from price worthy, the odor of the pork was not removed, and the cut was hard to chew on. We let the waitress know of our disappointment. The waiter that night behaved arrogantly, his attitudes made us wonder if he was the real guest there. When the dessert was served, there was a piece of hair entangled in the cracker. With all these negative experiences added up, they charged us not only the full price, but also 5% extra service charge.
I still want to give the credits to their squid dish and beautiful environment. The squid absorbed all the spices perfectly with divine texture, and matched perfectly with artichoke.