Markus Maier
Google
The restaurant offers a romantic, colourful, and quiet atmosphere that sets the stage for what could have been a lovely dining experience. The décor and ambiance clearly aim for a modern take on traditional Chinese elegance, and in that regard, it succeeds.
However, the service left a lot to be desired. From the moment we arrived, the greeting was unwelcoming. The waitstaff seemed disengaged, as if they didn’t want to be there or worse, didn’t want us to be there. We were ignored for long periods and made to feel like an inconvenience rather than guests. The table we were seated at was wobbly, adding to our discomfort.The overall tone among the staff was one of disinterest and even rudeness. When we raised our concerns with the manager, there was no apology or effort to make amends. It was clear that guest feedback was not valued.
On a brighter note, the food was largely excellent. A complimentary chicken flavoured soup started things off nicely especially after adding a few spices. The dim sum dishes were strong, the prawn and ginger was good, while the crispy lobster and mango wrapped in cannelloni was absolutely stunning. The Wagyu beef in puff pastry was rich and flavourful, particularly with a touch of soy sauce.
The black sesame prawns were delicious, but the white sesame version tasted a bit too eggy and lacked crispiness.
All in all, it’s a place that delivers on culinary creativity and ambiance, but the poor service experience severely undermines the visit. If management can address the staffing issues, it has potential to be exceptional, until then, come for the food, but temper your expectations.