Gal Primack Najari
Google
My partner and I recently dined at Clos to celebrate our one-year anniversary, but unfortunately, the experience did not fully meet our expectations.
From the start, the service felt overly intense and intrusive. The waitstaff hovered constantly, rushing to clear our plates the moment we finished a bite and replacing our cutlery obsessively. While attentiveness is important, it left us feeling pressured rather than relaxed, making it difficult to enjoy the meal at our own pace.
The food was beautifully plated, with a clear emphasis on aesthetics, but the flavors didn’t quite match the presentation. The first cocktail we ordered was overwhelmingly salty, and the rice dish also suffered from excessive salt. The main courses—chicken, beef, and fish—were well-executed but fairly standard, lacking the creativity and boldness one would expect from a fine dining experience.
Another disappointment was the unexpected cost of the champagne we were offered at the beginning of the meal. Only after we had already started drinking did we realize it was €17 per glass—an excessive price that wasn’t mentioned beforehand.
The atmosphere also left room for improvement. The background music consisted of uninspired, elevator-style covers of mainstream hits. With such an effort put into the restaurant’s visual design, it would have been great to see the same level of thought applied to the music—something more immersive and unique could have elevated the experience significantly.
Additionally, while the space itself was meticulously designed, there were details that disrupted the sense of perfection the restaurant was aiming for. For example, when the coat closet was opened, it was quite messy, and we noticed a cabinet across from us covered in crumbs. Small details like these, while seemingly minor, break the illusion of a flawless high-end experience.
I want to emphasize that I recognize and appreciate the immense effort, passion, and precision that go into creating a restaurant of this caliber. It’s clear that the team behind it is dedicated to their craft. However, with more attention to the balance between service and comfort, a greater focus on flavor, and some refinements in the overall atmosphere, the experience could truly match the level of investment that has been put into it.