Lachlan Kain
Google
Dogshit service and average food – don’t bother.
We arrived at about 7:20pm on a Sunday. From the street, the restaurant looked appealing and was about half full. There was a chalkboard outside advertising tapas with pricing.
As a group of five, we were directed to a small table by the window — roughly 0.5m x 0.5m. Not ideal, but manageable for sharing tapas. Several other tables were still free, including a nearby double table.
We ordered drinks with the intention of ordering tapas. We received our drinks but were not given any menus, despite clearly stating we wanted to eat. I had to ask multiple times before we were handed one. When we finally got it, the menu didn’t include the tapas listed on the board outside — so I went out and took a photo of it (see attached).
I then attempted to order tapas for the table but was told that because it was the weekend, we could only order from the full menu. I pointed out the tapas board outside, but was met with a flat “no” and no further explanation — the waiter walked away at that point.
Half our group had just landed in Madrid that day and were jetlagged, and we’d already received our drinks — so we felt trapped. Reluctantly, we ordered a few raciones.
Given we were seated at a small table and had just ordered numerous larger plates, we asked if we could combine two tables to accommodate the plates we had just ordered. Between five people, four dishes, drinks, cutlery, and plates, space would be tight. We were told no. We then asked if the dishes could be brought out one at a time instead so the table wasn't overly full. Again, we were told no.
At this point we were really irritated. There was zero accommodation for our group — no flexibility, no interest in helping. I can understand wanting to maximise capacity during a busy weekend, but to completely disregard guests who are already seated and dining is plainly bad service.
Overall, we felt taken advantage of — pushed into a no-win situation despite trying to work with the staff. We regretted not walking out while we had the chance.
The waiter’s attitude throughout was cold and indifferent — though, unsurprisingly, he had no issue taking our order. Unfortunately I didn’t catch his name.
I absolutely would not recommend this place, no matter how it appears from the street. The food was very average, and there are better restaurants within 20 metres (I’ve eaten at a few).
Echoing what many other reviewers have said: the service here is what really ruins it. Spend your money elsewhere.