Restaurante Y Pupuseria La Ceiba

Great atmosphere. A very chill place to have a drink and get your singing on, Also for those who love to dance. Staff members are very professional and the food is delicious.

It's always been a pleasure to come eat here. Always a great environment, nice music, amazing on weekends 🙌🏼 but BEST of all, it's the FOOD 😋 literally the only place that I get pupusas from!!! You will not be disappointed at all to give it a try!!!

Have been a constant customer. However it is always the same issue. I call to place the order to go. I’m told 20-25 minutes. 20-25 minutes later, you get there and their kitchen hasn’t even started working on your order. Unprofessional customer service.

Super delicious pupusas with extra cheese. The staff was super friendly and attentive.

This is the 3rd time I dined in. it was as bad as the previous two. Wrong order, late, incomplete, salty, dry. When I complained, the waitress told me to take the food home and fix it with some chicken broth. Certainly, that was my dream...wait 2 hours for my food and then take it home to fix it cause it is so bad I can't eat it in the restaurant.

Everything taste so good! Our server was real nice! Only thing that the food took to long to be ready

****WARNING, BAD SERVICE**** Walked into this place to order for take out. Restaurant wasn’t busy about 3 tables with customers dining in. Waited with my brother in law for a good 20-30mins before checking in with the woman at the register. She kept insisting food was almost done, so we waited another 10mins. Decided to walk up and ask again only to see her point to our order receipt at the cooks. Turned out they haven’t even started making the order, couldn’t get a refund. Took nearly an hour to get our order, no sense of Urgency. Terrible service DO NOT waste your time.

Called in for pick up order. Lady on the phone was very courteous. Took down my order and said it would take 30 mins. I ordered the 3 pupusas cheese and 3 revuelta (mix) an order of fried plantains with beans and two beverages Ensalada (Mix fruit) drink pretty delicious. Came out to be $50 something. Tad pricey. But delicious everything was good. Totally recommend calling in for less wait.

The only reason I still eat at this restaurant... aside from my two favorite dinners. El cocido and las costillas en salsa verde...and of course the pastelitos (empanada style) de pollo. Oh and their pupusas, especially the pupusa loca. Anyway I love dealing with such a wonderful lady by the name of Jenny! She is one of the waitresses and has an amazing personality! Always smiling and in a great mood. This past Wednesday during la semana santa, I had the pleasure of eating there with my friend/Neighbor Juanita. The restaurant got very busy and full! Jenny was the only waitress serving us all and was so cheerful. She likes it when I tell her in Spanish... Se Lleno el changarro! Meaning... the joint is packed! She is so valuable to this little Salvadoran restaurant. I truly hope her night went well! And I hope to enjoy seeing her for many years to come. Gracias Jenny por ser tan hermosa con los clientes! Y muy pronto nos vemos. Oh and by the way... she kept the dining area looking impeccable! All by herself!

Hola el tamal de pollo se mira y save que esta echo de dias estaba viejo orible, ultima vez que vendre a este lugar cuando era mi tiempo de retirarme pedi mi cuenta me pare fui ala caja a pajar la mesera se fue para afuera espero para q regresara la cocinera me miro sonrio y empeso a buscar ala mesera mesera regreso y me cobro mesera benia de su automovil .

Let's get down to business. (Which this place lacks) If i had a sock stuffed between my legs, I'd get better service. I asked how long my food was going to be and she said 12 Minutes and said it was, "for here and a large drink of ensalada." Without my consent: my 12 minutes turned into 30 minutes. My "for here" was packed TO GO. And my drink? I had to ask for it two times before I had to get up and interrupt her chit chat with the boys at the bar and point at the drink asking if it was mine. OHHH NOW I REMEMBER WHY I DONT COME HERE!! If you come here call in for the pupusas because they're actually good and pick them up 30 minutes later.

As good as the food is I never come here unless all other places are closed. I call in advance to place phone orders and it's happened a couple of times when they don't place the orders and have to do it when I get to the location. I've waiting almost an hour waiting for a few pupusas. It's ridiculous how long the wait times are. If you can go anywhere else do yourself a favor and go to another place. It's not worth it.

I like the pupusas! I would not come back for the service, server came back once and then disappeared. My head chef was not impressed with the caldo de gallina.

I really wanted some papusas so I came to this place I was not greeted well I was stared at like I had a THIRD EYE. No one asked me if I spoke Spanish they just assumed I did not so i was passed over before anyone spoke to me then the kitchen staff came out to look at me, some guy i think the dish water came out all aggressive and said ( WHAT DO YOU WANT BRO?!?!?!!) I said what ????? Puzzled he repeated WHAT DO YOU WANT. I said I'm in a restaurant I want food, I then said why are you talking to me the waitress can take my order I was talking to HER he then said she dont talk English I said OK I was talking to her in Spanish she turns to him and explains he is talking in Spanish, he walks off then cooks this lady the cook she looks threw me then ask the waitress what I want I say I'm standing right here I ordered papusas the lady then says what ME NO ENGLISH the waitress then says again he is speaking in Spanish so say in Spanish to the cook if you dont speak English why are you here she said because when I walked in one of the servers ran to the kitchen saying a none Spanish looking person just walked in and she wanted help ??????? Needles to say I won't come back I wont recommend this place not because of service I can handle that after I say down to wait for my food I was bothered by flies not just one but about 5 that's where I draw the line

The chef is on point as always, but do not come during Elizabeth shift. Her service is terrible. Literally she's not bringing our orders as she should and every simple thing we ask for is taking forever. She is very distracted with running her mouth with everyone in the restaurant even went outside to continue her conversation, leaving the restaurant, unattended she's forgetting things. Just terrible.

About a month ago I wrote a review on this place on how disappointed I was after this restaurant was my favorite and I known the owner since she use to work in Bell. Well I have it another try and guess what. I received the wrong order again. This place service is so poor that it sadness me. This restaurant used to be so good.

Ordered thru DoorDash waited 30 minutes and came to pick up saying it was ready but had to wait 36 minutes more for it to be actually ready

Great spot in Santa Ana. The pupusas are delicious as well as the juices and other foods on the menu. We always visit this place when we go to El Salvador.

This was the last time I ever go here. The worst service I have ever experienced. If I could give 0 stars, I would. The waitresses only seem to be interested in flirting with and hanging out with patrons at the bar for tips. They usually take a while to prepare the food, which was fine... I knew what I was getting into. But this last time, I walked in, placed an order and waited 45 minutes before they decided to start making my food. And to top it off, they pretended like no mistake was made. I got my money back. If you're looking for good and honest service, don't go here. The environment is trashy anyway. Not a good place to take your family.

Popusas are good, I always order for pick up, always receive my order in a timely matter. When you walk in, It is a little bit loud in there, they usually have music playing.

Horrible service and I found a hair in my food I definitely wouldn't recommend. Took forever for my food and the people who work there seem unhappy with their job.

Omg plzzzzzz don't go there.. ordene un atole de élote se tardaron casi 25 minutos y cuando lo sirvieron estava frío like really? La comida ni se diga... horrible horrible

Man! This place is the pupusa spot!! The customer service was outstanding l. The cheese and jalapeño, and the cheese and pork are amazing!!

Hello i made an order here at 4:10 they said 20 min wait which i felt was reasonable for 3 pupusas, pastelitos, sope de gallina and a side of yucca con chicharron (60$)i get there 10 min after the said 20 min, where I thought I gave them time to complete my order i walk in pay and after i pay the cashier tells me it will be an extra 15 min. I commented "i made my order 30 min ago..." and no response lol so i go outside wait the 15min and come back in after to where the girl says 10 min... i was going to ask for my refund but decided to just wait because my sick mother is home waiting for her soup. Wait 10 min walk in the cashier looks at me proceeded to pack other orders (about 6min) and finished then decide to hand me my completed order she had on the counter sitting..... she looked at me laughed and said "sorry muchacho" to add insult to injury.... I wouldn't recommend anyone to come here i got my food cold & honestly flavorless the only good thing was the pupusas I waited ONE HOURE for food that was disappointing. A cute cashiers w/ a nice waist doesn't make up for bad service. Sorry NOT SORRY we even have plates left over it was that bad... ESTE SERVICIO FUE DE LO PEOR Y GASTE MAS DE 60$

I ordered cheese and beans pupusas, cheese pupusas and vegetables soup, and it was delicious. The pupusas are big and tasty

Food is great & the service is awesome. But when it comes to waiting for food its a ridiculous amount of time. We have been waiting for our food for almost 1hr just for two plates. Unbelievable!

This is my first time there and it's a lil hole in the wall. But there pupusas were very good! I've been to quite a few places there's are very flavorful. The revueltas are exactly what wanted nice and big and full of chunky goodness. I will surely come back to eat there and try out there other specialties. Thumbs up for me!

this is my go to go restaurant DEFINITELY love the pupusas here ! they are super sweet / kind most of all they're really respectful. Would definitely recommend you guys to go here and try the pupusas ! you won't be disappointed.

Poor service took 40 mins for a pupusa and the lady's who work there had a attitude well I was trying to figure out what to order they gave faces

Las pupusas más ricas que eh probado recomiendo este restaurante tienen dos uno en Bell garden tambien tienen karaoke fines de semana muy familiar la mesera atendió muy bien muy amable se llama Gabby asionso de regresar

If your starving don't order, food takes for ever , haven't gotten my food yet , hopefully it makes it up for the delay.

Trash food trash workers should've shut this place down. Nobody knows what's going on ever here and the food is worse than frozen food.

Quality of food is always basic... u der cooked although we always ask for well done, curtido never tastes fresh. Reason for returning was because place was near my residence... Why its horrible... i noticed they take a long time, longer than usual. As an understanding person i never complained but instead added an additio al 5-10 min to my wait. The last time i was here food took over 45 min when they said 25 min And today i called at 1006 am and its 11:21 i just complained to manager/owner lady with curly hair that this is ridiculous and she replied i wouldnt go somewhere where they take so long. Ummm i called at 1006 you said 35 min because i asked for well done and i camee at 11 lol soo i waited an additional 21 min....

Excellent Pupuseria! Great and inexpensive...authentic Salvadoran flavors. Excelente Pupuseria! Auténticos sabores salvadoreños.

Ayer fui a cenar en la noche con mi esposo unas pupusas, y estavan deliciosas, ya aviamos venido ase unos semanas a comer pupusas pero las de ayer nos encantaron mucho mas, muy ricas y deliciosas, felicidades a la cosinera que las iso. Vamos a regresar pronto

The pupusas were actually pretty good! I had a pupusa de revuelta and a pupusa de pollo... Andddd a tamal de pollo and they were all delicious. The way is the unfortunate part. There's only one waitress (at least when I went) and there was a good amount of people so she was trying but still pretty slow (but she was nice, don't get me wrong) I've had worse pupusas and I've had better. But I'd go back again! No harm in trying it for yourself!!!!

Service needs some help, however the food is very delicious. I usually order take out, they always tell you about 30 minutes however I always show up about 45-60min because either way they still make me wait.

Worst service ever ,came in the restaurant with my family,it took the lm am hour to serve the food,my kids were starving at the time. Sadly theirs more waitresses than cookers.....

Terrible food and service...the waitress was rude and unprofessional and the food was below average...I do not recommend this place

Food its good...and I get treated well everytime I go there Not a fan of karaoke night ....but i still like the food

PROS: Good popusas and yummy sides. Friendly and fast service. CONS: Our asada burrito had cheap and tough cuts.

Was trying to make it down the street to the Korean BBQ place. But closed for the day. So I walked in here looks decent sit there for about 10 minutes waiting for help. The help comes over and ask if I know what I want? I asked for a water and she brings a bottle after about 7 to 10 minutes. So now another lady comes by and ask if every thing is o.k or if I need help? I place my order with her a Asada burrito. So about another 10 minutes go by then they bring me some soup of that I never asked for. They called it a chicken soup that was a broth with about four or five small potatoes. Was that in place of the chips and salsa? I'm not sure but almost 40 minutes in I'm not saying anything. Got my food and all I can say is ask for light on the beans. And for the first time in my life on the onions and cilantro. The only good part was the meat witch it left me hoping to find more. Then after sitting there for an hour and some I get up and walk towered the counter and she ask me if everything is good? Does that mean I could have walked out? Oh how sometimes I wish I had no conscience!!

This is my second time eating at this place and it has been great. 7 mares soup was delicious and service was attentive for a Hispanic restaurants is actually above average on service and served chips with beans sauce unique and add a great touch.

I came here tonight to order food to-go. The menu had a lot of great options at reasonable prices. The pupusas may seem a bit pricey, but they are huge. I ordered the 7 mares soup and it was really good, and enough for 2 meals. I really liked the atmosphere, the music, and the bright decorations. It is open late, and the staff were very friendly. I think it's cash only, but there is an ATM in the restaurant. I will definitely be back to try other things on the menu!

Food is good but customer service is terrible and they take for ever to get ur order done. We ordered thrue the phone we were told 20 minutes we got to the restaurant after 40 minutes and our food was not ready we were told to wait 20 more minutes.

Nasty!! Customer service is not great-they take for ever. They dont care if u like thier food or not. I came in for a sopa de pata and ended up getting a sopa de pansa. Don't come here!

Terrible service as soon as I walked in the waitress looked at me like a bum didn't even offer me a table instead she told me if it was to go like if she didn't want me there than after I asked for a beer it felt like she forced herself to hand me the damn bottle. I was craving pupusas so I ordered a few and to be honest I've had a better pupusa from two star place in LA. I was super disappointed in this place, never returning back and I didn't care to get the rude bitches name but if shes reading this FUCK YOU HOE.

Love although the service is terrible on Sunday mornings, one cook and one waitress that is as slow as a sloth

I've only had their Pupusas and I LOVE them. They are authentic and delicious. They take a while because they are handmade to order but sooo worth it. The slaw that comes with it is a perfect complement.

They have salvadorean cuisine. From breakfast , lunch and dinner. Pupusas , tamales, caldos wide variety you will be pleased.

On 12/30/17 @ 12pm my husband and I arrived, we were craving popusas. We sat ourselves and got our own menu's. To be honest I kind of had a hunch as we arrived that it was going to be a disaster. 1) the waitress was a complete B****, she had NO smile, serious, mean character and got the order all wrong. All that make up would explain why she was hiding her probably even worst self. 2) Food took 30 min to come out. When I asked for appetizers, She said not until soup is all out. The chips with beans as an appetizer was nasty, and honestly when the popusas came out not that great for the price. We asked for a cocktail for appetizer, since the chips and salsa were not a choice at the moment, and the cocktail came out when the food came! So we sent the cocktail back, and here comes miss make up clown to demand why it was sent back. Claiming it takes time to make. B**** IT IS COLD ! Doesn't take as long as popusas! Point being, take your money else where, the customer service is horrible, and the reason it takes long because it is horribly runned. One ticket at a time. Not because it is made on the spot, one of the workers that was taking a break as we left had negative things to say about the workplace, but she needs a job. Go elsewhere to eat.

This Salvadoran restaurante has the best Horchata(rice drink with various spices ie. cinamon, semame seed.....). The owner makes it from scratch from freshly roasted ingredients. The Salvadoran horchata is unique and different from Mexican horchata. it has an explosion of nutty flavors. Suffice it to say, that if the owner takes pride in making the Horchata from scratch(most time consuming), the rest of the dishes are made with the best ingredients. The dishes i have tried (pupusas ofcourse, sopa de rez...) have all been excellent.

So I came in and ordered 8 pupusas. And they said 15 minutes and they are honest and had my food accordingly. Do not believe what others say. The waitress was nice and heard the food was good from my father, especially for the pupusas. They weren't the best but they were pretty good. My order was ready in 20 minutes(:

If your looking for authentic food, this is the place to go. The food is very good and the employees are very friendly

We used to come here a lot, but we started noticing that food took extremely long to make it to our table even though the restaurant was empty. The small bowl of soup that you get on the house is yummy though. However, we got tired of coming here and waiting for an hour for some salpicon and pupusas. I don't give it two stars just because they're slow, it's also because the food isn't as tasty anymore.

popusas were awsome although a little pricy but delicious overall, everyone at my job loved them enough to order a second time

i love it here , i know the ladies personally always give me great customer service food is always great love the pupusas