Heather H
Google
I had high hopes for this place, I still do, but their customer service needs work. I walked in and stood at the counter for a good five minutes before being acknowledged. A quick, "Hi, be right with you" would have been nice. There were three customers. Two already had their food. The barista was making a drink for the third customer. Another guy was slicing something. They chitchatted while I stood there. Finally, when she finished making the drink, she acknowledged my presence. I ordered a slice of banana bread. It was ice cold, directly out of the refrigerator. She did not ask if I would like it warmed up. It was on a plate, but there was no fork. That would have been ok if she had asked if I needed anything else, but she did not.