Alexis E.
Yelp
I never make reviews on google, but the audacity of this place left me with no other option. This place doesn't even deserve a single star. At least not the staff members. I purchased tickets to see Avi Kaplan yesterday night, 8PM. I go with my friend, we have a single drink at the venue (he tipped the bartender well, mind you, you can ask him. He's the one in glasses that worked last night around 7:30PM.) My friend chats with the people at the bar, and everyone was laughing and smiling. Having a great time! We then saw the opening show and left during the intermission to walk around and enjoy the weather. We come back to show our bracelets to the entrance staff to then be told that my friend was being "rude to his staff and cannot be let back in." I noted every single one of my friend's interactions. He is very social by nature, makes friends wherever he goes, and would give you the shirt off his back. I am the opposite, very introverted. People around him were laughing and drawn to him, that's just who this guy is. We chatted with people, he asked where the bathroom was at one point, and where he could get good food. That is what I stand by, truthfully.
In NO way, shape, or form, was he rude to any of the staff members. He never uttered a bad word, not even anything that could be taken out of context at all. I was highly disappointed and angry that he faced this sort of treatment. I was allowed to go back into the venue again, but at that point I refused to enjoy service at a business that discriminates and kicks people out for zero legitimate reasons. I wasted money on these tickets and traveled from EUGENE, OR which is 2 hours south, to not even enjoy the concert. We drove back irate. I will never be attending this venue again. It is highly unfortunate because we were enjoying ourselves up until that point. My single jack and coke was made well, pepperoni pizza was great, parking was accessible and easy to navigate, but the staff? Yeah you need to hire new staff members. Maybe ones that don't discriminate would be a start. Wish I could get my money back from this horrendous place, but I probably won't since I got the tickets via a 3rd party site. If you want a place to relax and have fun, this won't be your venue I guess if you're from out of town.