Reza's Restaurant- Oak Brook

Just had our first experience at the newly reopened Reza’s Restaurant buffet and it was an amazing meal. All of the food was perfectly cooked (the cubed chicken kabobs were especially juicy) and the baklava was excellent. We also ordered the feta & herbs appetizer and the feta was the freshest I’ve had since visiting Greece over a year ago. This was a wonderful dining experience with impeccable service and I’m glad they were able to reopen under new management. I’m already looking forward to our next visit!

Recently diner at Reza's and had a great experience. Love that they have valet parking. The place is spacious with plenty of seating and also have rooms for private gatherings. The menu is big with lots of options to choose from. I love that they have both a Persian menu and Pakistani menu. They also have vegetarian options. We liked everything we ordered and will definitely come back again. My favorites were the hummus, tabbouli salad, lentil soup, and kabob platter.

I usually don’t leave bad reviews, but our experience at Reza’s was truly disappointing. We waited patiently for the manager to come speak with us regarding several issues, but no one ever showed up. The service was dismissive at best. Our appetizer tasted old and stale—definitely not fresh—and the main dishes were honestly disgusting. This place does not reflect the rich and flavorful cuisine Persian food is known for. We expected so much more, but left completely unsatisfied. Management needs to step up and take accountability for both the food quality and customer service. We won’t be returning.

Tasty lamb and chicken. I loved the grilled potatoes looking forward to chicken. The staff were super nice and the location is great. I like that they give American Airlines miles also. Looking forward to coming back.

I’m thrilled to share my experience at the newly reopened Reza’s! I recently hosted an iftar gathering there, and I couldn't have asked for a better experience. The staff were incredibly attentive and made sure everything ran smoothly. As for the food, it was outstanding – the filet and biryani were absolute highlights! The menu offered a delightful blend of Mediterranean and Pakistani cuisine, and every dish was simply delicious. Highly recommend it!

We had a private party here and enjoyed it very much. Their party room is nice and spacious and they had a separate buffet set up for us. We were able to choose menu items to fit their party packages and they let us customize our menu with a mix of Persian and Pakistani food. The food was delicious as was the mint lemonade and desserts. Communication was great as well.

The appetizer is not fresh. The meat skewer has small n big pieces which makes it unevenly cooked raw one side and burnt and overcooked on other. Dry rice and too much salt on koobideh

Kabobs are so so good! Make sure to get the lamb and koubideh! Babaganoush is to die for! Great staff and service!

I ordered carry out from this resturant under new management. I think it's important make clear the standard of previous reza kabobs is not there now. There are much larger portions, items appear fresh but the taste is just not the same. I appreciate that it is more affordable I got a kebob combo platter with beef and lamb kubodeih and chicken breast kabobs along with the barley soup and salad. The kabobs are just not spiced the same as I remember them. They also were cooked very lightly. There was a grilled tomato in the food but no onion. The dill rice was very fluffy and nice but again it lacked any salt. It's a great value but I'm strictly talking about comparison in terms of taste to previous Reza and its is undeniably different

Terrible! Absolutely disgusting! I should have checked the health dept report before I ate here. I got so sick. I will NEVER come back again. This is their "latest" health dept report. Look at the violations! They don't clean up vomit & diarrhea correctly?? wtf. Who is throwing up in there!?! Around food!! You're EATING !! They don't even wash their hands properly : Standard not met: Physical facilities installed, maintained, and clean Standard not met: Food and non-food contact surfaces cleanable, properly designed, constructed and used Standard not met: Clean-up of Vomiting and Diarrheal Events Standard not met: Utensils, equipment and linens; properly stored, dried, handled Standard not met: Hands clean and properly washed Standard not met: Approved thawing methods used Standard not met: Certified Food Protection Manager Standard not met: Food separated and protected Standard not met: Proper hot holding temperatures Standard not met: Warewashing facilities, installed, maintained, used, test strips Standard not met: In-use utensils; properly stored Standard not met: Consumer advisory provided for raw or undercooked food Standard not met: Adequate handwashing sinks, properly supplied and accessible Standard not met: Management and food employee knowledge, and conditional employee; responsibilities and reporting Standard not met: Non-food-contact surfaces clean Standard not met: All food employees have food handler training Standard not met: Proper eating, tasting, drinking, or tobacco use Standard not met: Proper date marking and disposition Standard not met: Contamination prevented during food preparation, storage and display Standard not met: Single-use/single-service articles; properly stored, used

Took my friend here--her first time. I had fessenjan. I love this dish. My friend loved her dish, too. The server was delightful and made sure we were enjoying our lunch. She didn't rush us, either, as we sat and talked. It wasn't busy, so there were tables in our dining room and the adjacent one, too. I'd like to go back for the buffet, but it looked a lot smaller than I remember.

We hadn't gone to Reza's for years. In fact, the last time was in 2016 and my review was not great. After hearing that they were under new ownership, we decided to give it a second chance. It's now rebranded as New Reza. We went for a late lunch and it was empty. The interior is spacious and prepped for fine dining, although the abstract artwork is kind of boring. We ordered a kashkeh bodemjan (eggplant dip) as an appetizer, and the Reza's kebab combo 2 as our main dish. The eggplant dip was excellent, different from the roasted eggplant dip we had a 3 Chefs. It had a bit of tartness to it, some crunch from the fried onions, and some nuttiness from the walnuts. For the main dish, we requested dill rice for the starch and chicken barley as our soup choice. The rice was fragrant, and this dish included three types of kabobs -- beef shish kabob, lamb shish kabob, and filet mignon. There was plenty of meat for the two of us (in fact, we had leftovers), and the meats were tasty and grilled nicely. This dish also included three types of sauce, all of which were good -- tahini sauce, hot sauce, and some sort of buttermilk or yogurt dip that was delicious. The tomato-based chicken soup was pretty good, although sparse on the chicken. Overall, an excellent meal and fairly priced considering the quality and the ambiance. Service was excellent, as well.

Excellent food & very attentive staff. Comfortable dining room with perfect temperature and nice spacing between tables. Would definitely return!!

Just go! My family loves Persian food. This place is great. A few notes: warm pita with feta and herbs felt like a hug. I ordered the veggie plate which could have fed two people...omg! As a vegetarian I love Persian food but this set up felt like my vegetarian choices wasn't a "work around". My husband joined in too. He ordered the fesajen (that delish walnut pomegranate stew which I cannot make at home). Only downside- we left so stuffed we couldn't try dessert. Wait staff was great- kind, friendly, not pushy.

We were pleasantly surprised by how much better the food was than we expected. Although some negative reviews initially gave us pause, our instincts led us to try Reza's--and we're so glad we did. We ordered the hummus dip, chicken & ground beef kebab, and filet mignon & chicken kebab. The hummus was outstanding--rich with the aroma of olive oil and served with warm pita. It was the first time we found ourselves finishing the entire hummus dish. The kebabs were flavorful, well-seasoned, and perfectly cooked--juicy, tender, and satisfying. The rice, cooked with dill, was moist yet fluffy, a thoughtful accompaniment that complemented the meats beautifully. Though the restaurant was oddly quiet for a Wednesday evening, the quality of the food more than made up for the lack of atmosphere. The service was kind and attentive, even if not particularly elaborate. We'll definitely be returning to explore more of the menu. Highly recommended if you're coming for the food--and not necessarily for the ambiance.

I want on Sunday Resturant food was excellent befor the new owner, and when the buffet ran out of food, there were people watching to bring the food. But now they bring nothing, and his food has become less efficient and does not resemble Persian food, they stopped or no longer serves baked bread and sweets too

Had the lunch buffet at noon on a tuesday. salads and dips were fresh. chicken and beef kabobs were grilled well. Slightly dry but add to fresh lavash and hummus or baba ganouj on top and you have a solid bite. skip the ground meat kabobs, not a great flavor or texture, needed salt. skip the butter chicken. Rice was solid. Best bite was the lamb shank...tender and flavorful. I made the mistake of filling up on the other items. A plate of lamb, rice, salads and dips and I would have been more than pleased. Our party of 4 were the only people in the restaurant. Give it a shot!

Food was not what I expected from Rezas as I have been an avid customer in the original one on Clark Street in Chicago. First off, we arrived at 11:45 and it was empty. And empty is an understatement as the cashier was also not up front. I could hear the kitchen banging and stirring (yes stirring) but still no one even after I yelled out "HELLO"..... Maybe 10 minutes in someone finally showed up, not friendly but just can I help you, in an annoyed voice. We explained we were there for lunch, and he said sit wherever you want to. Wow, not off to a great start. I also asked if it was okay to park on street as this is a residential (condos) area. He said no, park in back. But I did let him know that it clearly stated to not park in back as cars would be towed. He told me to ignore sign so I did move my car and came back in. But still all in all, I wasn't feeling comfortable being parked where it clearly stated "Do not park or you will be towed". Next point, food was okay but there was definitely something missing? I couldn't pin point what it was though, but I definitely do not get the same food experience, nor the hospitality, but I digress, as I already stated that. About half was through our meal the host decided to add music to the ambience, which of course is nice, but loud. I don't know, but my experience was not what I expected, as I have been trying to come here at this location for over a year and due to the main location finally closing its doors in the old neighborhood. We will see if I come back just for pick up or not. But I was left very disappointed and bewildered at how an awesome part of Chicago, has changed so drastically. I may change my stars if I return, but for now, a 3 is all I can give. You all need to up the game.

Unfair billing practices. The food was mediocre and hasn't changed in years. However for buffet they tacked on lots of charges such as convenience fee cleaning fee etc. The people who work there were grumpy through out I was dining as if they're hounding on you

Don't go to this restaurant it's so ass bro the food is so bad the service is so bad bro don't ever even get in a normal restaurant in this place they take so long just to get food me and my family waited 2 hours for nothing the waiter was so disrespectful for no reason bro and people came literally 40 minutes before us they got there food quick and the literally bring the food before the appetizers who the fuck does that at a restaurant bro and the menus are so bad don't go to this restaurant

Was a bit hesitant to try this spot out given a lot of the recent negative reviews, but heck the food here was great! We ordered via doordash for pick up 2 combination plates with a variety of different meats (lamb shish kabob, filet mignon shish kabob, chicken koubideh, & beef koubideh). Overall the portions were very generous and quality was excellent. The dill rice and couscous were both great on the side and really enjoyed the additional appetizer of baba ghannouj. Can't speak so much from a dine in experience, but would I order takeout from here again? Heck yes! 'Til next time, cheers!

It's Reza's --the food is always perfect. My dad is a huge fan of the lamb shank and I'm addicted to the fessenjan (which features a fabulous pomegranate and crushed walnut sauce.) Today we are picking up and my parent's order could feed our guests three times over but was extremely reasonable.

Very disappointed with what Reza's has become. We used to enjoy the food and the service. Took family there today and were shocked at the service and the place. The staff did not seem to want any guests and were unwilling to answer questions or offer food or even smile. We were told we can't order because buffet is the only option and we have to pay in cash. Since we were already there we agreed. However, most of the buffet dishes were empty and we had to ask for them to be filled which took a while so we were mostly done with our meal by then. There was no seafood at all (something Reza's was known for at one time) and very few other options, and one sad dessert. After all this, we were charged extra tax (even though we were paying cash) and got no receipt. We are never going back to eat at Reza's and will not recommend it anymore.

Went to Reza's for lunch today and the sign on the door says they are closed for renovations. They have not updated this information on their website or Yelp page.

We placed an online to-go order for 6pm the other day, and arrived shortly before 6. Approaching the counter, we told the staff member about our to-go order. After much fumbling and no success locating the order, they asked us how we placed it. "Oh, online. Got it." The staff member proceeded to find the order and then (I could not believe my eyes) hand it to the kitchen staff, who only then started preparing the order after we arrived...so our entire family of six ended up eating nearly an hour after we wanted to eat. No apology no nothin. Uncool! The actual food was delicious and spectacular. The chicken koobideh was flavorful and well-cooked, and the rest of the meats, including the lamb and the grilled chicken, were great. The filet mignon had a great cut and a rougher cut, so probably wouldn't get that again, but the rest of the food was so, so good. Good hummus and baba ganoush. Even the desserts, the baklava and the donuts were good. We will be back...will probably place a phone order next time!

Stopped here as a Doordash driver with my wife and wasn't acknowledged by staff at the front counter for several minutes. When finally I was able to inquire about my pickup order, I was rudely told it would be at least another 10-15 minutes wait (as a driver, our orders are timed). Not one time did the staff go to check on the order, nor did any of the other 2 staff who rushed past me and almost ran me over several times acknowledge my presence whatsoever. It's not as though the place was packed either. My wife and I left to go pick up an additional order nearby and came back and was told it would be another 10-15 minute wait (30 minutes total and still waiting on the order to be complete) Honestly it appears as though the staff here couldn't be bothered to care for your patronage, and couldn't be more annoyed that you're in their restaurant to begin with. Thank God we never went in as paying customers, no thank you, especially after reading other reviews. And as a driver, be prepared to take extraordinary measures to ensure your order actually gets completed; nevermind expecting it to be done anywhere near on time.

Poor service. Cold food. Depressing atmosphere. " Credit card machine not working ". Asking for cash. Add ing a 20% tip on the bill for non existent service and poor food. Avoid like the plague!!!

The food not that great it only looks good in photo, unfair billing practices we ate there at lunch buffet they automatically charge you 20% tip for serving you drink staff has no work ethic we felt were not welcome no proffesionalism... And I told all my friends and relatives dont even bother to go but some did and experience the same exact as we did I will not recommend this place!!

We stopped by for lunch yesterday for the 'buffet'. We were also told (based on seeing other reviews) to pay was with cash only. An 18% tip was automatically added which we don't understand considering this was 'self service' buffet. The food was awful! Reza's website advertises Mediterranean and Persian "delicious food using fresh ingredients at an affordable price", well, their buffet food was NOT fresh, the food was so dry. There were no Persian sauce dishes. The ONLY kebob that was edible was the chicken kubideh and warm. All other options at the buffet were OLD, cold and definitely OVER PRICED. We will NEVER go back again.

I give this place "0" star. The owner should really rethink have the manager by the name Noor employed. He is so rude. He would not let us order anything from the menu. I wanted to order just appetizers but he said he is too busy. I had to wast my hard earned money and get buffet. There was very limited amount of food, the food must have been out for hours. Very greasy. Chicken kabob was dry no bread, no dessert, tomato soup was very sour. The chef was very nice and tried to make us happy. The manager was very in friendly and didn't even wanted to hear me. That guy is ignorant and thief, he wants you to pay cash so he can pocket the money. I WILL NEVER go back!

Disruptive service, Lackluster food, much of menu unavailable, cash only. website hours say 10, person over phone said 9, but kitchen closes at 8:30, so we made reservations for 6:45p and we were the last people to leave when they pushed us out to close at 8. Will not return.

Classic rezas if you got the craving but don't want the hassle of driving to the city. Staff can be a bit confused at times but it's good stuff. Order online for a discount.

We had a very good experience with Anavita. She was extremely patient and helpful to me while we were placing our large, catering reservation on January 15th for pickup on January 17th. Anavita has a wonderful personality. She was very knowledgeable and helped put together an appropriate menu for a very important family occasion. Thank you Anavita!! You're the best!! Sue M.

Food is always great! Service is top notch!!! We love coming here every time we are in the area.

they are clearly closing rezas soon. do not waste your money. you can only pay cash and only get the buffet. you cannot use a credit card......the machine is not broken, they simply don't want to pay a fee. the buffet is $29.95 with a mandatory 25% gratuity. keep in mind, there are no waitstaff. so the gratuity goes to ownership. the hostess is rude....feel free to read other posts. the mens room has no paper towels or working blower. the buffet food is cold. everything at this point is designed to eliminate overhead, not just to minimize or lower it. it's sad what has happened but this is clearly the end. this has been going on for the better portion of a year with posts noting it......and not one rebuttal, explanation or apology. when a restaurant no longer cares about its reputation, it's clearly closing

I would have given this place a solid 5 if my experience with hostess lady was better. She was not friendly whatsoever. After we were seated she told us that the credit card machine was not working and that we have to pay cash or leave the credit card number and info with them. When our server, Nour Almasri, came he said don't worry about it the credit card and that he will take care of it at the end. Our server was the manager as well and he was super friendly and nice. At the end he used our credit card without any issue. Food was great we ordered 4 meals: I had Lamb shank it was excellent and generous portion. My wife had Lamb kabab combo: one skewer of lamb kabab and one skewer of lamb Kobidah, it was phenomenal. My daughter ordered chicken sultani, it was also good. My son got the beef Kobidah and that one was great as well. All in all my experience was great with the exception of the hostess. But Nour Almasri was great and made it up for us.

The food itself is great Persian cuisine, BUT who only takes cash nowadays??? Prices are way too high then ...

This place used to be good but not anymore. Dirty, outdated, the food cold, dirty utensils and attitude. My husband and I decided to go for lunch on a saturday, when we arrived the lady at the entrance didn't even greeted us and instead told us it was buffet only and the price was $29.99 per person... we got seated on a dirty broken table, all plates where wet and dirty and also the utensils.. used to be amazing a couple of years ago.. I could noticed a party of 18 people arguing with the waiter about the bill but I am not sure why other than they where charged something. Anyways when we where done we asked for the check and we where told to go pay at the front.. the same lady that greeted us with how much it would cost us to eat there, she didn't give me a receipt and she said the total is $79.99 I gave her the credit card and she was sliding the card when she asked me how much tip I wanted to leave and I responded 20%.. I gave her my signature on the small credit card reader and she told me I would received a copy of my check on my phone in a few minutes, later on my car I get a text with the receipt and I could see I was charged twice for the tip.. she never mentioned the tip was included and asked me how much I wanted to leave... They already charged me 20% without telling me and I left them another 20%. I called the place 10 mins later and a guy answered I explained and he told me he will put the lady on the phone.. we where waiting more than 30mins and no one ever got back on the line.. this people are scammers.. be aware!!

My family and I dined at the Oak Brook location. We were warmly greeted. The elderly gentleman who served our drinks was funny and charming. We ordered family style dinner which came with the choice of three meats, three appetizers, two types of rice and bread. The meats were so incredibly flavorful and tender. The steak filet was cooked to perfection, OMGness, so juicy and tender. The chicken and the ground beef were also so flavorful and delicious. My family loved the dill rice. I enjoyed the hummus, the salad and the falafels. The service was good; the ambiance was warm and lively. They checked on us to make sure our meal was going well. We topped off the evening with the baklava which I loved. Theirs was not overly sweet and not too gooey. Overall, I'd recommend and we are looking forward to dining there again.

Literal scam Owners are just riding this until they shut down Served tortillas , canned hummus , no falafel, canned pepsi and Costco water Talked to staff who spoke Spanish and said owners are riding this out until they shut down Saw a Random guy who ordered to go and drove back and wanted a refund Pretty unbelievable really. Avoid Further didn't seem clean

Food is great--Parking is good--But people and the Host Lady are so mean-they dont talk--dont smile at all --don't greet--Not friendly at all..I think she is one of the owners-she is the one on the cash register as well!!! Please smile even you fake it..

Love the food here (if you get what you ordered) which is why I'm giving it 2 stars. The service is hands down the worst. We have dined at the Andersonville location many times and have been here twice. Both times the service has been abysmal and I was hoping the first was a fluke. We went on a Sunday evening at 5:30 pm which was not a busy time. We stood at the hostess area which had two staff talking to each other, but left us ignored for about 5 minutes. When the woman with short hair finally acknowledged us, she was clearly annoyed that we there. She seated us, threw some menus on the table and walked away. When seated, there were about 5 tables of people with 3 servers. While not busy, we sat there for almost 30 minutes before being approached by a server. We ordered hummus, lentil soup and two sultanis with dill rice. After another 30 minutes our server brought one piece of bread and a plate of feta, radishes and parsley. We asked for water but it was another 30 minutes before we got that. Our food arrived, but he never brought the soup or hummus and he gave us white rice instead of dill. Again, our server only had one other table at the time. I would've complained but I knew it'd take another hour before he gave us what we actually ordered. I did see another server, an elderly man close to 80 years old with a long white ponytail who seemed very attentive to his tables. My recommendation is that if you go there despite these horrible reviews, sit in his section. Also, the bathrooms are so incredibly filthy it makes you wonder what the condition of the kitchen is like.

Drove over 30 minutes from Chicago to celebrate my dad's birthday here after the location in Andersonville closed. Unfortunately, we will definitely not be returning. Parking is confusing to find and is pretty far from the restaurant. The person at the front desk got us seated, but had earbuds in and didn't explain that it was buffet only - even though it shouldn't be. We sat for a few minutes waiting for menus until one of our party asked him if we could have some, and he said that it was buffet only, and that everything on the menu was at the buffet - also not true. But we drove over 30 minutes to get here and we were hungry so we decided to stay and eat anyways. The food was alright, but many of the buffet dishes were lukewarm or cold. The front desk worker did bring us water bottles, but did not ask us if we wanted anything else to drink - we noticed several other tables had drinks. The men's bathroom was in a sad state: both of the urinals were broken in some way (not flushing well), the men's stall lock was installed upside down, the soap dispensers at the sink were broken, as were several of the sink handles. The hand dryer barely worked and there were no paper towels. At the end, a 20% tip was also already included. For what, since we served ourselves, I don't know ‍ The bill was to be paid in cash only, even though there were no signs or warnings saying that was the case and there was a card reader in plain sight at the front desk. Very poor experience overall.

This restaurant has been one of my favorites for decades! The food is delicious, great variety of Persian dishes and beverages. I can't recommend them enough!

I placed a very large order for pickup on 3/10/24. They were out of salmon that I ordered 3 serving of and replaced it with shrimp without notifying me. When I called to complain they said apologized and said they would refund the $89. They made no effort to make it right with some sort of coupon, only a refund. When I checked my credit card 2 days later, there was no credit. When I called to question them, they hung up twice. In addition, the rice was overcooked and the fessenjan did not have enough pomegranate syrup. I am sorry to say we will never order or eat at this restaurant again

Sign said buffet 11-3 m-f. Was there 2:30 Tuesday. NO BUFFET. They were out of sterno. For real???? Then asked for lunch menu as posted online. WE NO LONGER HAVE LUNCH. WE ONLY USE DINNER MENU! It all seemed like a scam to me. I left. Be careful of the deceit at this establishment.

I was there with my wife, daughter and my mom for lunch on May 28th. The rice was old, kabab was burned a little. Salma kabab was burned very badly at one side. The worse was that the servers was bothering us so much while we were eating. And ask questions and talk so much. At the end he wanted 18% tip. I paid, but not satisfied with their communication and food.

The brunch buffet was very good. But something's different and not very friendly. Credit card machine still not working "due to AT&T outage"? The place was quiet during Sunday brunch time but a few tables arrived, ate, and departed as we lingered to catch up with friends. We did notice that Reza's has more competition from halal spots in the area. Perhaps Reza's is busier in the evening. Men's room was lacking a way to dry hands.

Had to buy food from them for a catering. Upon walking in appeared dated and dirty. Staff was beyond rude at first and then mildly warmed up. Credit card machine didn't work. Make shift contraptions everywhere. Definitely filthy. Icing on the cake was the men's restroom. No running water to toilets. Urinal cakes and car air fresheners everywhere and water at hand washing station would not warm and barely came out. Strong indications of what the back of the house looks like. Thank god I'm not eating their food. Nasty!

We were there for a celebration of life after my sister -in law's memorial. We had the buffet and it was delicious. The variety of food was great, some meat, chicken and vegetarian options. I recommend it for a wonderful meal.

Horrible!! save your money!! 30-50$ a person for what. 50$ service fee for self service. 3$ for a can of coke. no options for food. you're paying for cold rice and canned hummus. absolutely ridiculous.

If you are a fan of Reza's in Andersonville - don't waste your time with this oakbrook location. I've ordered from here twice: the first time they called me back and said they had to cancel the order because they had no driver the second time we received our food 1.75 hours after we placed our order with Grubhub. When I called the restaurant they said that they were busy and extended the delivery time by 30 minutes but it didn't get delivered for an extra 45 minutes. the quality of the oakbrook location isn't even close to the Andersonville location- this looks like minute rice (not basmati) and they give you bread that resembles a tortilla not a pita. I wish I wasn't so compelled to write this review- I've been a reza's customer for over 10 years and this location is extremely disappointing and does not represent the Reza's that me and my family adore.

Lunch buffet no more... went there this past friday and the lady told us that their lunch buffet has been discontinued... dont know when they will bring it back but there's a note by the front desk that they will have Thanksgiving buffet. Kinda made us sad coz we have frequented their lunch buffet for years but one thing that hasnt changed, the taste of their food. consistent and flavorful. I had the lamb kebab, husband had the lamb koobideh and our son had the chicken and steak. The servings came with rice (your choice of white or dill) , soup and grilled veggies. We had leftovers. Service was down to one person show... and it was a slow slow friday with just two tables occupied, one being ours.

We had placed our order for pickup to-go. Requested extra butter and extra somak, received NONE. We requested plastic utensils for 2 people, received NONE; so we couldn't eat our meal. We paid for a bamieh dessert, received NONE. I don't live in Chicago-land and took this order to go to eat eneoute back to indiana , so I couldn't go back to let them know how badly my order was messed up, nor that I didn't receive what I had paid for. That is very wrong ! I reached out,...but Not a word from management on apologizing nor making this right.

I wish I had read the reviews before going to this restaurant. I have gone to the Reza's in River North often and thought the experience would be similar. I have no complaints about the food. The food is great. The problem was with the service. The worst service I experienced in a long time. 1. Would not take a credit card. They claimed that they couldn't process a credit card payment because their internet was down. That's hard to believe. Modern day credit card processing systems work offline. Of course, I didn't have the cash on hand and had to drive to an ATM and return with cash. 2. A charming Dee Snyder looking guy with a pony tail encouraged my 8 year old niece to order some juice. She agreed. Little did I know that he was serving her drinks (non-alcoholic) from the bar. I was hit with charges for cocktails for every juice he brought her. 3. Inept servers brought us a steak with no steak knife. When we ask for one, he brought us a butter knife. ??!?! I regret not taking the time to count my change so as to leave little to no tip. I wanted to get out of there ASAP after returning from the ATM.

Excellent service! They accommodated my big party last min and they were so helpful and courteous! I love this place ! The food was amazing and freshly cooked! My server Mohamad was great as well

I did not have high expectations for this place considering some of the scathing reviews. My friend remembers going to Reza's with his family as a child so for his birthday he wanted to go here. We chose the Oakbrook location. We went on the weekend around 2pm and it was dead. I thought that might be a bad sign. They were very adamant when we walked in that they could only take cash as their Internet was down and couldn't take credit card. I think that's their MO to avoid the service fees but why not just go to being cash only? Anywho...upon sitting they gave us homemade pita and feta. Simple, yet why don't I eat that more often! We got the family style dinner and oh the choices! For appetizers we chose the grilled mushrooms, hummus, and falafel. All 3 were fantastic! For our 3 meats we got filet mignon, Reza's chicken Kabob, and the beef koubideh. Wow, is all I can say! All of them cooked to perfection, perfectly seasoned, and served with a delicious rice and veggies. It also came with a Persian salad, also very yummy! Aside from the credit card issue and a less than clean bathroom (reason for 4 instead of 5 stars), I highly recommend this place. Sooooo good!