Pat D.
Yelp
ALLERGY SUFFERERS BEWARE!
I used to like the food here, but the service was not very good. Due to a lack of decent food on the west side of the lake, I came here more than once and felt it was the best I could do to find healthy options. Up to this point, they had managed to fill my order correctly, which is important since I cannot eat anything containing mushrooms.
On my last visit, there were only two other tables and I went through my order, with the same server I had at least four times before, explaining the need to prevent cross-contamination due to my allergy. She brought my order to the kitchen and delivered it to the table without checking for accuracy.
There was a funny smell to my food when she put it in front of me. I wondered why it smelled "different". I ate one of the shrimp and it tasted okay, so I thought the dish was okay since the rest was pineapple and vegetables. However, I felt like my mouth was swelling so I started to stir and look at the contents. Hidden underneath, all along the bottom, were big whole mushrooms. I went to the counter and told the waitress/cashier that my request was ignored and now I was having an allergic reaction. No apology. Just a look of annoyance. I paid for my tea left quickly to get to the pharmacy.
I try to be considerate by not going to restaurants when they are too busy to deal with special requests. The least I expect is for the restaurant to take it seriously and either double check the order or tell me if they cannot manage my request. It is unbelievable that this business would risk poisoning a customer and show absolutely no remorse.