Rick E.
Yelp
This is a tough review. First, the positives. The large room we reserved for 60 people was very nice. The tables were set up nice and it proved to be a great venue for our wedding party. The owner allowed us to bring our own screen & projector for videos shown, so that was generous. The h'ordeuvres were good; but just not enough food to cover 60 people, so we ordered more pre-dinner, which worked out fine. The room also was good for children to be in. Also, it was a very hot day and I appreciated the management keeping the AC high and comfortable for our guests. They also blocked out some parking spaces, which I appreciate.
The negatives - We had really only (2) servers. Robert, who was working feverishly trying to cover everyone, and another female server. I saw a 3rd server, but not actively as I don't believe she was serving the room the entire time. Because there was not enough server coverage, the WAIT times between h'ordeuvres, salads and main dishes were intolerably long. I mean waaay long. Salt & pepper should have been added to the table, as some said their meal was very bland. I felt the servers were doing their best, but it actually got embarrassing the wait time between courses. The LAST tables to be served were grandparents and a pregnant mom. I felt this absolutely should not have occurred and wish more attention had been paid to this. I actually had to ASK when their food was coming, as we were nearly done with our meals. As mother of the groom, this should not have been my job. At one point, I went around the room, to make sure everyone had enough water to drink. I really feel this should be a 3.5 star review. It was good on the room, but average on the food (mainly because the wait time and no salt & pepper on the table). Those who ordered from the bar were told the server had to go downstairs to get it, so it would be a while. I had hoped for a better experience, but overall it was "good" in the sense that all guests were patient and gracious at the wait time. Tyler is a wonderful community and this could have been an amazing experience if only just a few things could be tweaked in the future for large groups!! Also, attention to the bathrooms were not made beforehand. Keeping in mind, we spent over $3200 for the night, more attention to detail & excellence should have been done.