Kathleen Muller
Google
Rick’s Steakhouse & Lounge was an overall disappointment. My fiancé and I went to watch a UFC fight on March 8th and while the ambiance was decent, the food and service were severely lacking.
The food was, simply put, flavorless. The pasta dish was the worst offender—just plain noodles with a bland, chopped mushroom sauce. The mac and cheese? Nothing more than pasta with a watery, tasteless cheese sauce. The mashed potatoes had zero seasoning. I asked multiple times for salt, and the waitstaff either ignored me or said they would get it but never did.
The service was just as underwhelming. The host, whose name I believe was Justin, seemed agitated from the start. The waiters were slow, inattentive, and disorganized. We weren’t the only ones experiencing this—there was a table of eight in the middle of the lounge dealing with the same issues. We overheard one of them complaining about the lack of service, and before we were even served, they were already talking about how bland the food was.
To make matters worse, we noticed one young woman leave abruptly, seemingly feeling ill, and her friend followed shortly after. As they left, I overheard her asking if it was the pasta that made her sick.
The only saving grace? The truffle fries. Crispy, well-seasoned, and the only thing remotely enjoyable for either myself and fiance.
Overall, I wouldn’t recommend this place and hesitate to even call it a steakhouse. The food is bland, the service is dismal, and based on what we witnessed, food quality might even be a concern. Save your money and go somewhere else.