Cein K.
Yelp
Riko is a great place, no doubt about it. Their ceviche is great, chicken is nice and paella is awesome. Is it still is?
I understand that it's a hard time for everyone of us, including small businesses. But being in a hard time doesn't justify something done wrong; especially with all of this pandemic status. I love this place, I do support them but this is a big time messing up for multiple reasons.
I am concerned about their current outdoor sittings. Seems too close to each other. And because so many of us love this place, it's packed. I'm a fan of the place, but I'm worried about it. I even saw a waitress serving without putting her mask on couple of days ago.
Then I placed an pick up order. Few minutes later, food came out. I checked the receipt, correct order, on-time. Everything was perfect..until I opened it. Ceviche came out bland. Barely any lime in there. I could smell a hint of it, couldn't taste of it. And that wasn't what I had from Riko until this time. Luckily it's just a block away so I revisited the store and ask for help. Cashier at the moment said there's a lime juice in it but they'd gladly pour more, like lack of lime is a new standard. If it's so, I must say that's a huge mistake in their strategy.
So I got my ceviche fixed with a right amount of lime juice. Came back home. Me and my wife enjoyed everything. Until a thin, long hair came out. Photo attached. And to be clear, my hair is not that long and my wife shaved her hair. It is from the restaurant.
I know this can be happened by accident for anyone. But with everything happened at once, I only had to question about how high they keep their standard to. I wish someone in charge find and read this, and put it back on the right track. Please. Love you guys.