Maria Rivero G.
Google
Leaving 1 star because I cannot rate them lower. Went for lunch at 3pm without booking so I asked if table was available. Waiter said literally “it will take a little bit” but we could ordered drinks in the bar. We ordered two Manzanillas Papirusa (which were long time opened by the taste of it). We waited 48 minutes before I asked for the complaint form. A group of 5 people entered the bar and got immediately a table, they had booked by phone while we were already there waiting in the bar because I overheard the waiter and they arrived at 3:40pm. After that I asked if we could ordered food and eat and the bar snd they refused. Consequence: we left at 4pm where no bar kitchen is open in Spain at that time and we had no food for the day. Official complaint is on the way. Waiter said he never said an exact time and he couldn’t kick off customers, agreed, but judge by yourselves if “a little bit” means 48 minutes. Moreover I’ve been a waiter myself and I would never ever leave 2 people without food, if I know that table is not free by 3:30, I would do an exception and give some food in the bar or advice to get to another restaurant or bar so they can order food before kitchen is closed. What they did just shows horrible service and manners.