Z S.
Yelp
Upon the anticipated opening of Rio Rooftop Bar/Lounge, I was full of excitement and could not wait to go somewhere different and it sounded very laid back. Boy, I was completely wrong.
I try to write reviews that count and not to be judgmental. I have tried the establishment 4 times and I must say, I am done. Every time I have been there, it has gotten worse.
The decor is quite nice, including the 2nd floor and the roof top. What they are lacking is the seating. How can you call yourself a lounge, if you can not lounge? Oh wait, there are seats available and couches, but its for purchase only. So, if your willing to spend 300-900 dollars for a bottle service, its great for you.
It was quite confusing a few times that I have been there, I felt as if i was in an airport line, waiting for instructions where and when I can go through security. They only allow X amount of people to proceed to the rooftop, probably due to fire codes. It was difficult trying to get in and go to the rooftop, even if you have purchased a table service upstairs or your friends did and you are part of the group. The uneducated door attendants think they are God. So, if you are a "douche bag", please send a resume to RIO, as I am sure they are hiring.
After spending sometime there, no place to sit, extremely over crowded bar area, no lounge in the lounge and can not seem to make your way up to the rooftop, all I wanted is to leave. Now, that is another challenging maze that you have to go through, just to find exit. One attendant points to exit towards a direction, which leads to attendant #2 that tells you the opposite. Finally, upon finding the correct path they want you to take, to exit this maze, an extreme joyful moment of being outside. Now i know what hamsters and mice feel like once they reached the end of the maze.
Over all, I would not spend the money or the time to go to this establishment. They are trying too hard to be like Las Vegas. I must say, the Las Vegas theme will never work in Austin and I am thankful for that. Yes, I would like a great environment, dance music, etc. But the uptight and cluster maze mess, ruins this place along with the attitude of every worker. As if they are better than everyone. If this business does last in Austin, then I have to say, douche bags are taking over at a faster rate than anticipated, so beware.
Upon inquiring, I found out that they are quite sexist how they range the prices of "bottle service". Yes, if you are a group of females VS. males, you pay less for the same service. Can you please tell me how that is not illegal now a days? As if one can pick what sex they are born? Might as well base there prices upon if you are skinny/overweight/white/Asian/African, etc. I am sure if they have done so, they might get in quite a bit of trouble. They should be investigated and fined for that.
I hope my review was somewhat helpful. I have tried to describe it to my best ability, upon my 4 visits. My advice, is to lose the attitude, hire more educated and courteous people and reorganize the maze. In addition, have more equal pricing and more "free" lounge seating areas.