John F.
Google
We originally visited Ripple for the grilled cheese bar and were satisfied with the food (even though it took a while to arrive). During our first visit, the bartender let us know about their "Chicks and Sips" special they do one Sundays from 6-close. This entails popcorn chicken and a glass of champagne for $15. Nothing too fancy, but right up our alley, so we were excited to come back and try it out!
The Sunday we planned to return, we called around 5:15 to make sure the special was still available. The hostess assured us that is was, so we set off for round 2! Once we arrived, we told the hostess we were there for the chicks and sips special. She asked if I had called earlier and I confirmed that I had. She let us know that, actually, they weren't doing the special that day but that she felt bad for misleading us and spoke with a manager to see what she could do for us. She said they would give us some sort of discount for the misinformation. Disappointed that we couldn't get chicken and champagne (but happy to hear they wanted to make up for it), after looking over the menu we decided to try two new grilled cheese sandwiches because the regular menu looked pricey for what was being offered.
We ordered two beers, two grilled cheeses, and an appetizer. All the food was tasty, but nothing special. It also took awhile to arrive even though the restaurant was not full by any means. Before we got the check, we spoke with our waiter about why the special wasn't going on today and he told us it was because their freezer had broken due to the heat (something the hostess probably should have been informed about). When the check arrived, there was no discount included on the check. Very disappointing, as the only reason we decided to stay in the first place was because we were impressed that they would be so accommodating for us.
We just moved to the area and were very excited to have found a new neighborhood spot with fun specials. Unfortunately, the promise of a discount (because of a mistake made on their end) that was not fulfilled put a bad taste in our mouth. We will not be back. If you do choose to dine, be prepared to wait awhile for the food.