Francesco C.
Google
Excellent Cuisine Undermined by Service Inconsistencies
The quality of the ingredients is genuinely excellent , with outstanding cured meats (salumi) and perfectly cooked meat. The culinary experience, on a purely gastronomic level, is high.
A notable positive exception is the lady proprietor, who was extremely kind and welcoming.
However, the overall service experience was distinctly below the standard one would expect from a restaurant featuring this level of cuisine.
The staff, excluding the lady owner, appeared distracted and, on certain occasions, displayed an unprofessional approach. Specifically, when we politely requested a change of table, we perceived the response as dismissive and slightly discourteous.
While the food merits top marks, an inattentive or perceived arrogant service style significantly diminishes the enjoyment of the meal, making the overall experience unpleasant.
Based on the complete experience—where the quality of the service failed to match the excellence of the kitchen—my evaluation reflects this disparity.