Franco C.
Yelp
Unfortunately not a good experience. Went here (a Sicilian restaurant in the middle of Florence) for dinner on our last night in this historic city. My wife had found this restaurant on an Eater best list and had seen the owner/chef on tv preparing cannolis with Giada. We are foodies from Denver but I was born and raised in Italy. We arrived ahead of our reservation and were given the choice of selecting between two very bad tables. The place was busy so no real options. Waited 10 minutes to get a menu. The waitress was helpful and knowledgeable. We selected a nice Sicilian white wine with her recommendation. All wines are from Sicily, nice list, excellent prices.
The appetizer was Sarde beccafico, a mixture of fried sardines with bread crumbs and herbs. Not very tasty and just average at best. The rigatoni Norma was excellent, a nice pasta with eggplant, pomodori and ricotta salata. The risotto vestito was a very large ball of rice (supersized arancino) with cheese, saffron and fish of the day. The rice was well cooked but it just lacked something, mostly not enough cheese, salt and pepper. The last dish we shared was the fish of the night, a tuna cooked 4 ways, crudo, steamed, grilled and fried. The steamed and grilled versions were excellent, the other two just average. The bizarre thing was that this dish was served to the table next to us without them saying it wasn't what they had ordered (it was octopus - nothing like it), yet they started eating it before alerting the waitress. The wait staff and chef then started arguing with each other over this snafu but never apologized to us for having to wait for our food to arrive. They then completely forgot about us, never offering us a dessert menu (really wanted those cannolis, they looked great) or asking us if we wanted an amaro, coffee, etc. We had to get up to go pay the bill (which may be the norm here) and only then did the waitress ask me (I'm fluent in Italian so language barrier was not the issue) if everything was fine. Had a nice chat with her and she agreed they had failed to provide us with the best attention. Too little, too late. Food was just average but everything else brings the star number down - in fact I may have given it one star if it wasn't for the fact that my wife forgot her purse and the restaurant kindly and promptly called our hotel, allowing us to retrieve it even though they had closed. Maybe it was just an off night for them but this experience pales in comparison to the meal we had at Locale the previous night - excellent food and service, treated like royalty.