Ristorante Galleria

The old lady was extremely rude and disrespectful when dealing with customers. When I entered the restaurant, she didn’t welcome us, which I didn’t mind. We were a group of six, but she gave us a very small table. When I asked if we could sit at a larger table, she bluntly said ‘NO, it’s reserved.’ I pointed out that nothing indicated the table was reserved, and the restaurant was nearly empty. She replied, ‘When I say it’s reserved, it’s reserved.’ What kind of behavior is that? I can’t believe how unprofessional she was!

Booked reservations at this restaurant for Christmas Eve dinner in Munich after seeing there was not a set menu for the evening. When we arrived they asked if we wanted any starters or drinks without providing a menu, so we inquired to one. To this they responded that it was a set menu for the evening at €125/ person. However, when asked what was on the menu they would not tell us what they were serving, and got increasingly more angry over this. We told them we had not been aware of the set menu, which enraged who appeared to be the owner. Multiple times he told us "you need to read" referring to some webpage he had written; but not sent to us via email with our reservation. It should be mentioned that the waitress working demanded to see our confirmation email and even mentioned that she didn't see this information! The staff was incredibly rude about this, when we again told him that we were simply unaware of the set menu he became increasingly more arrogant stating that he "has 4 restaurants" (not sure how that helps the situation, but cool story). This situation was incredibly ridiculous considering the staff blew up at us simply inquiring what was being served tonight. I understand a set menu, but at that price you should at least be able to tell your guests what will be served. On top of all of this several of the tables around us also mentioned to the staff that they were unaware of a set menu and would like to know what was being served. The staff also refused to answer these people. It seems like a Michelin Star restaurant would at least be able to tell you what was being served for the evening, and have the slightest bit of conversation skills, apparently they are too focused on making up a menu on the fly.

I had the chance to enjoy a dinner with my family and friends, the best food experience I had in Munich. Amazing food and wine, as an Italian costumer I enjoyed everything and I felt like home. I really appreciated the atmosphere and service. I will be back soon!

Let me start by saying that the food was incredible. It was absolutely delicious and there are clearly some very talented chefs in the kitchen. However, the service was absolutely horrendous, to the point of disbelief. It began even before we arrived. We were slightly late for our reservation, arriving at 20:39 instead of 20:30. In that time span (of less than ten minutes), we got two phone calls wondering where we were - one at 20:32 and the second at 20:37. We all thought that was incredibly strange and very unnecessary. The restaurant wasn’t full, we had told them we were running late and we were very apologetic about it. We were served by two waiters over the course of the evening and it was impossible to tell which one was worse. One rude waiter can often be put down to a bad day, but two indicates a complete lack of care when it comes to hiring and training. When taking our order, the female waiter refused to accept that my dad didn’t want a starter, only a main. She said the “rules” were that everyone had to have at least two courses and didn’t budge, even when we all protested against it and I said that people should be told that when booking. She ended up forcing a salad on my dad that he didn’t want and still had to pay for. I’ve never heard anything so insane in my life and I was absolutely disgusted by it. When ordering drinks, I very politely asked for a glass of red wine and the male waiter’s reaction was nothing short of lunacy. He became incredibly aggressive, telling me that red wine didn’t come in glasses, only half bottles and that I wasn’t listening to him. I said I’d have a half bottle, then he got even more aggressive because I was somehow expected to know that that was only for white wine. After much more yelling and unwarranted aggression, I ended up ordering a drink I didn’t want simply to get him to stop shouting at me. When our ordeal was finally over, we walked outside and spoke to two women who’d had a similarly bad experience. As we were talking, our waiter opened the door and shouted “It’s time to go home, time to leave, go away!” at all of us. It was a shocking end to a shocking experience. The only reason this restaurant is getting any stars is because of the food, which was fantastic. There was one nice waiter there but we were unlucky enough to be served by the other two - a dark-haired woman with glasses and a younger man with a shaved head. Between them, they absolutely destroyed our evening, which is a serious shame given how hard the other staff seem to be working.

Like many other reviewers, we didn't know about the fixed 2 course rule. The waiter was inflexible and frankly rude to us (to point of reducing my daughter to tears) resulting in our walking out. Quite a bizarre place and attitude to serving customers which I just don't get as it was half empty. I would recommend people avoid. Take a look down all the negative reviews and there is a consistent theme combined with quite staggering responses from the restaurant that suggests they are in denial. I dare say this review will attract a similar response!

RUN FAR AWAY! Made reservations for Christmas Eve. Didn’t know it was a fixed menu or it was going to be €125 per person. Every other restaurant we looked at explicitly detailed that on OpenTable. When we sat down for dinner, we asked them if it was a fixed price. They told us that it was and asked if we had any allergies or dislikes. Questioned them about what would be on the menu and they wouldn’t answer us. Told us “there would be an appetizer, main course and a dessert”. When questioned them again about what we would be paying €550 for, they became extremely belligerent and defensive. The women at the table next to us also commented that they had no idea it was a fixed menu and they also wanted to know what they were paying for, as they had 2 small children with them. The man, who appeared to be the owner, was screaming at us so we politely got up and walked out the door. We would not tolerate that kind of behavior from a restaurant in the US or anywhere else. Unacceptable and extremely rude. I don’t care how many Michelin stars they have. I would NEVER recommend anyone going there!!!!!!

Amazing! Service and the hostess was really warm and polite. We felt really welcomed. The food and drinks were amazing for the price! Would strongly recommend, and will definitely come back here.

Had a very pleasant experience the week between Christmas and New Year’s. Tasting menu was fun and enjoyed the experience. They took special care of my 5 year old with serious food allergies ensuring that his delicate needs were met. Gluten free pasta + other restrictions (my biggest stress of our travels) Saw a bottle of wine I had in Mexico the week before that I fell in love with - ordered it without looking at the wine list, but I assume their wine list is of equal quality (note - wine was priced appropriately; 1/2 of what I paid in Mexico at a *resort*). Wish they had dropped the temperature down a degree or two (I didn’t request - wine was good as it was). Would visit again. : ). They deserve their Michelin mention, but they aren’t ready for their star … yet. So much can be lost in translation between the cultures.

We went here on a 5 day Munich trip. We love the food in Germany but wanted something a little different after being here for a while. We happened upon this place and WOW. I am so happy we did. We allowed the staff to order for us since we wanted their opinion on what they would eat. I had one of the best Italian meals of my life in Germany!

Don't go. Waitress was rude and pushy. Poured water into dirty glasses and forced the wine list. We paid for the undrunk water and left. Far better places close by.

Last year we visited Munich over American Thanksgiving and had our Thanksgiving meal, and were blown away by how delicious it was! The pasta so fresh, the owner and servers so kind to my children, flavors so good! We loved it so much when we came back a year later it was top on our list of dining! This time we did the tasting menu and every single bite of every dish was fabulous. My son and I have a soy allergy and they easily handled it! Bella and Zeus were the most gracious hosts (iykyk) and we left feeling like family! Just wish this place wasn't all the way across the world from us-it's the kind of place you want to support small family operated, the owner is a breast cancer survivor and we are picky about our Italian and this was truly as delicious as if we were sitting next to the Adriatic! Honestly shocked by the low stars because to me this is one of the top 5 restaurants in Munich!

When in Munich, please try not to go this place. There are so many great restaurants, except this one. We walked in only because other good ones in the area were only accepting reservations due to the big show. As soon as we walked in and were told the chef was doing a 5 course set menu, without the menu and there were several places to sit, we should have bolted. But, we made the mistake and paid the price, literally. The hostess would not divulge how much the 4 course meal would be either. We paid $50 for a $8 wine bottle, $14 for a crappy Prosecco glass each and $110 for a 4 course crappy meal that came in kid plates, had old, tasteless meats and was full of salt instead of flavor. The courses were presented as home made but they were prepared with sub std groceries and old meats sitting around. Pls avoid.

Amazing dinner that is truly authentic. Surpassed our expectations and we frequently visit Italy. The reviews claiming otherwise do not know what gourmet Italian is.

Oh boy. So bare with me while I explain these 2 stars.. Before leaving Munich this past weekend, we decided to walk around and find lunch wherever piqued our interest. We found this quaint little restaurant with open outside seating. Perfect. The waiter came over, asked if we would like to start with a little champagne or prosecco, which we totally indulged in. Why not? It was a beautiful Sunday and we were soaking up a little more vacation time. Then the waiter said, "ok and for water- still or sparkling?" It wasn't a question of IF we wanted water, but what kind. This is where my issues began (stay tuned). The menu was obviously pricey, but nothing outrageous that we weren't prepared for. However, the problem came when we were served. The portions were very small, and the taste couldn't back up the size, or price. We're pretty experienced fine diners, so a small, expensive lunch or dinner wouldn't be unheard of. My issue was that the food was just "okay". It was tasty, but not out of this world gourmet. If you're charging 25 euro for 6 ravioli, they should melt in my mouth. The black truffle they used seemed old or stale, as there was no flavor. Even a little cheating by adding some white truffle oil right before serving would have 100% enhanced the flavor. The asparagus soup, the tomato/mozz salad, and the beef tartare were all enjoyable. Again, were they the best I ever had? Not by a long shot. But they would have been just fine for lunch- had it not been outrageous! When ordering, my husband was asked if he would like to add a salad beforehand (which wasn't listed on the menu), and we both said yes. The tomato/mozzarella was lovely. Just, again, a small portion. The beef tartare was on a bed of white asparagus. This was a fun, seasonal take on the traditional dish. It was good. Once we got the bill, we about fell over. We expected around 100 euro, but it was 151 euro! Where did we go wrong? Those salads were 15 euro EACH (I'll post pictures so you can get an idea). The water that was mentioned (not offered, more like "here's what you're getting")? Another 8 euro! Finally, the champagne was 28 euro per glass- holy crap! (It was very nice, but not Dom Perignon, or even Moet; in fact, when I asked to see the bottle, it was different than the name I was told before- which I couldn't understand- and looked like a label I'd find at the market) Now, I'm all for admitting my mistakes. Absolutely, we could have asked for the prices of every thing as we went (minus the water, that was a surprise), but how gauche- especially when you would think that as it is LUNCH, not a fine dining dinner, the waiter would say "here are our options for champagne, and prices". If you have nothing to hide, and 100% back up your products, you have no problem with giving prices. Its respect for your customers. I can promise you that the likes of Joel Robuchon or Julian Serrano do not hide their prices- they are a prime example of a $500 dinner that leaves you beyond satisfied. Sorry Ristorante Galleria, you are not even close to being on par with these guys. (But their prices would have you thinking as much) All in all, the food was probably 3 stars, but the surprise pricing, and the high pricing for sub-par cuisine, barely lets me give this 2 stars. I cannot believe we paid 151 euro (about $170) for lunch.. lesson completely learned. If you're ok with these prices AND want to take a chance on the food, absolutely go. Just be prepared to pay about 30% more than you'd imagine its worth. To the owners: you have so much possibility here! Your atmosphere is lovely, and your ideas on your menu are inventive. Either lower your prices by about 30% (which would still be high, and definitely profitable), or increase the quality of your food. The shady nature of your waiter(s) is outrageous and should be changed. You'd be surprised how open customers are to add-ons; they just need to be aware of what they're agreeing to.

I have no idea why this place got only two and a half stars...in my opinion this was one of the very BEST meals I had in Munich!!! The same with its dressing was amazing...I wanted to take a bottle home! The bolognese was equally as good and for someone who never finishes a whole meal.....I ATE IT ALL! I would for sure come here again. AND as a bonus the service was spectacular!! Def a must in Munich

No. No. No. good food but hard sell for the 5 course dinner. 15% cover charge I think for sitting outside. Snarky waiter that just left a bad taste in our mouth. Thanks for taking my money. You give Munich a bad name.

Extremely unfriendly customer policies. 1) Not only is the food is very overpriced, even for Munich (e.g. 11.90 for a small bowl of beef broth!), they *require* each person to order two courses (which is why I ended up ordering a 11.90 bowl of beef broth). 2) They added a cover charge ("Gedeck") to our bill, which I've never seen done in other Munich restaurants for only two people. 3) They didn't offer wine by the glass, so we ordered a half bottle, which we suspect was overheated at some point (we should have sent it back). The food taste/quality was fine, but not worth the prices. Skip it and head to the Italian restaurant La Valle just two doors down. ristorante-lavalle.com

Wow ... wow.... wow !!!!! This place is a joke . While the place is very cute... beware !! We should have know better since we travel a lot. First when we get there I wanted a glass of white wine. The waitress said they don't sell a glass of wine , just small bottles . Ok that's fine . That was the first sign of trouble . Second this is a two course meal only !!!! Yes that's right ! My wife wanted a salad and I wanted a soup , but we needed to order Two plates each. After hearing this we decided to leave . Thank goodness we only had the wine which was 30 Euros !!!! They didn't tell you the price beforehand . I gave her my credit card so we can leave ASAP . She said she doesn't accept credit cards ...ONLY cash !!! I really think she was lying . I find it hard to believe they don't accept credit cards. I'm sorry but I call this place a tourist trap and for locals as well . Lucky for me I had just enough euros to paid the bill .

Not a good choice - policies and prices are very customer-unfriendly. €6 cover charge (Gedeck) on the bill - for what? No wines by the glass - smallest serving is half-bottles at high prices (ours was spoiled, likely from heat - but we did not object or try to send it back - just didn't drink it, so we could end the experience more quickly). Each diner is required to order at least two items. Food palatable but substantially overpriced, even for Munich (€12 for beef broth?). There are other Italian restaurants on the same street - avoid this one.

We picked this Italian restaurant after three days of barbarian food and we finally got excellent food cooked with passion and creativity. Good wine list and reasonable value for money. We'll come back!

First class italian eating. The food and atmosphere was flawless but quite expensive. As a group of nine we were only offered a predefined menu but little did we know that this included seven courses at the price of 79€ per person. We would not have had this if we knew in advance. We weren't all that hungry in the first place... All in all a very good dinner but with the bitter taste of hustle.

We've been here twice and both times we were impressed with the quality of the food. The last time we had the tasting menu which, after an amuse bouche, contained a first course (scallops on a chestnut puree), two pasta courses (the first was a decent spaghetti in a vegetable sauce but the second was a delicious ravioli with some sort of fish and chocolate inside), a sole and scampi roulade, a dish with very tender pork (you could choose either or these as the main course, or a small portion of each) and finally a dessert of chocolate cake with frozen youghurt. It was very tasty. For the wine we had a bottle from Gavi (their Italian wine selection is high in quality and price). To my surprise they had China Martini available as an amaro, and less surprisingly the espresso was great. The first time we were there we had the kids with us. Let's just say that there's not a lot on the menu to please teenagers, so when we came back it was just me and my wife. The place is a bit cramped and the decor is "interesting" but that's fine. This is not a place to go if you are on a budget but if you feel spendy, or someone else is paying, it's a very nice dining option in Altstadt.

This place is incredibly expensive given the mediocre quality of the food. Asking for a glass of the house red wine renders you a 28 euro charge and a 15 minute wait for it. The special that is described as spaghetti with calamari and shrimp is almost exclusively a combination of pasta and mushrooms. I'd be surprised if their cost for the dish is more than a euro, but the menu price is 28 euro. Given the two course minimum, a couple won't leave this place without at least a 100 euro bill and a feeling that you have been ripped off!

This restaurant is terrible--from the food with such an odd, off-rate that it was inedible, to the proprietor who was incredibly rude, totally inflexible and had less than zero customer service skills. It was the only restaurant around with an available table, which should have told us something, despite reasonably decent reviews. When we sat down we were told it was required 2 course meal, and we had to order 2 full appetizers although we only wanted one. Then we tried to order a glass of wine each, and we were told that wasn't possible--even though the menu said wine could be ordered by the glass. It was the worst, most expensive restaurant meal I have had in years. Do yourself a favor and STAY FAR AWAY from this place!!

So, hat zwar etwas gedauert aber nun war ich endlich mal wieder dort. Das Essen war vorzüglich, der Service war perfekt. Die Preise sind zwar etwas höher aber in meinen Augen gerechtfertigt. Einen Besuch auf jeden Fall wert.

We were very disappointed by this pretentious restaurant. The bad signs started prior seating when I noticed some customers complaining, unfortunately I don't speak German but there was definitely an issue. My wife and I didn't appreciate the attitude of the owner, a very pushy lady who hurried us to order the 2 course meal, fake nice attitude that faded away as soon as we ordered. Although the restaurant was almost empty the first course took forever and we were offered a plate of pasta in the meanwhile. Which was of course charged. To us it appeared a trick. The food in general was ok but definitely not in line with the prices. We spent almost 100€ in 2 which we don't usually mind spending. We are used to nice and more expensive than usual restaurants, but we appreciate the consistency, so we are happy to pay a bit more to get a something more. Here we paid more but there was no added value, average meals, arrogance and pushy attitude of the owner and the overall feeling of being victim of a scam. By reading the answers to the reviews, the arrogance of the owners is confirmed. They emphasize on the fact that they are a classy restaurant thus customers have to expect to pay... but they explain this concept in such an arrogant way that lives lots of bitter feelings. Personally I wish I could remove the memory of ever been there. I'm sure that the owner will promptly respond this review by trying to make us feel miserable and cheap, suggesting to go to a pizzeria if we can't pay for a "classy restaurant" but see dear readers, the arrogance and cunning manner of the owners totally takes away all the attempt of being classy. We can afford pricey restaurants but is is just a rip off. Learn your manners and accept critics.