Thomas Gocke
Google
We wanted it to be a great experience so much. Fortunately, the bread was great as that was my dinner. First, she asked if I wanted ice water and I said yes. 12 minutes later, I asked someone else to get me some water and they did. 15 minutes in, a guy showed up with a big basket of bread and a little oil and vinegar. It was really good and the reason they got a star, but after one swipe, the oil and vinegar was gone. We soon asked for more oil/vinegar when we ordered at 18 minutes. When she brought the salad at 30 minutes, we reminded her about the oil/vinegar. At 40 minutes, she brought the oil/vinegar and said our food would be right out. At 50 minutes, she asked if we wanted more bread and said she saw our food was next up. At 1:05, she stopped by and realized she forgot the bread. At 1:15, she brought the bread and said she’d go check on the food. At 1:25, she said one of our plates was delivered to someone else and they were remaking it. At this point we said we’d just go get a burger but she promised it would be right out. Keep in mind, we both ordered Pasta. At 1:35 she came out with the dishes and put my Fetuccini Alfredo in front of me that had clearly been under the heat lamp for probably 40 minutes. The Alfredo had a yellow, cooked coating on the outside and the top layers of exposed pasta were turning yellowish. I showed it to her and she asked me to taste it. I was hesitant but agreed and when I went to try and pull some pasta out, the entire thing was dried together and all came up stuck together in one clump. She got frustrated and said she would go have them remake it. I said no thank you. My +1 asked for a box to go and we said we would be leaving. She then brought the check and said she wouldn’t be charging me for my Alfredo, as if she was doing me a big favor.
So, pretty bad on all levels. I’m a habitual over-tipper but for the first time in maybe 30 years I left no tip. It was that bad.
Now, everybody can have an off night. After trying the other 20 restaurants on Water street, I’ll give it another shot and update this review.