Batchie villarosa
Google
Disappointed & Confused—Not Michelin guide Worthy
Aesthetically, the restaurant is beautiful—thoughtfully designed and visually pleasing. The wine list is extensive, and the sommelier, once we finally got to speak with him, was knowledgeable and helpful. The highlight of our meal was actually the Etna wine he recommended and a trio of tartare, which, notably, required no cooking.
Unfortunately, that’s where the praise ends.
For a Michelin-guide restaurant, I expected more complexity, balance, and finesse in the flavor profile & service. We ordered three couscous dishes and one pasta, all of which were completely forgettable. The caponata appetizer was just okay—nothing that stood out. At this level, “just okay” really doesn’t cut it.
The most disappointing aspect, however, was the service—confusing, inattentive, and borderline rude. I had specifically requested outdoor seating when making the reservation. Upon arrival, despite many open tables in multiple outdoor areas (street side, center courtyard, and shaded rear), the host led us to the most tucked-away shaded corner of the restaurant. When I reminded her of my request, she made a face, then reluctantly walked us past several available tables only to offer—again—another shaded, undesirable spot. I politely pointed out a few empty tables in better areas, but she refused and ultimately placed us in the farthest back part of the unshaded section. We have no idea why we were treated this way—we were on time, dressed appropriately, and polite throughout.
It only got worse. I asked our server for the sommelier shortly after being seated, but he insisted we order starters instead. A second staff member came to take our primi order, and again, I had to remind her that we hadn’t ordered starters and were still waiting on the sommelier. It took 20 minutes before he finally came by. For context, this was a Monday night at 9:45 PM—the restaurant was not even half full.
To top it off, we were told we could not pay at our table and had to walk to the cashier. What kind of Michelin-level service is that?
All in all, this was a frustrating and underwhelming experience. Between the subpar food, odd service decisions, and lack of hospitality, I won’t be returning—and I would not recommend it to others either